GM Fleet and MapAnything Offer New Solution to Help Improve Mobile Workforce Productivity
June 30 2017 - 11:00AM
Business Wire
MapAnything Live will combine OnStar
connectivity and real-time Salesforce data to automate key business
processes for GM Fleet customers
General Motors Fleet customers can spend more time interfacing
with clients thanks to a strategic agreement with MapAnything,
Inc., the “Where” Company and leader in geo-productivity and
intelligence for business.
MapAnything, a Salesforce Ventures Portfolio company, has
launched MapAnything Live to GM Fleet customers. It’s a new
connectivity solution that combines telematics fleet management and
customer relationship management (CRM) software to streamline
routes and automate critical business processes. The solution is
available by subscription and is powered through GM’s OnStar
embedded hardware.
“In-vehicle 4G LTE is fueling double-digit annual growth in the
multibillion-dollar market for fleet management software, and it’s
helping Chevrolet and OnStar win new business. We are expanding our
relationships with technology companies because customer interest
is so high,” said Ed Peper, U.S. vice president, GM Fleet. “The
reasons are simple and compelling. Inside the data streams are the
critical insights fleet managers need to help their drivers stay
safe and productive, and their operating costs as low as
possible.”
Nearly a third of sales managers estimate their representatives
spend less than half their time actively selling because of time
lost to scheduling and commuting to customer meetings, according to
data from a survey conducted by MapAnything and Selling Power.
MapAnything Live, powered by OnStar, aims to increase active
selling and/or service time for sales representatives, field
service and delivery drivers by helping fleet managers optimize
fleet and field team productivity through:
- Customer Relationship Management
- Automate key business processes
including work order creation, case status changes and invoice
creation based on the vehicle's proximity to a customer.
- Enable geo-productivity intelligent
routing and scheduling based on Salesforce and telematics
data.
- Telematics
- Track vehicle use and diagnostics such
as vehicle location, idle time, fuel tank capacity, speed, ignition
state, hard braking/acceleration and more.
- Optimize routes based on traffic, time
of day, business priorities, etc.
“By coupling our geo-productivity expertise with General Motors’
extensive fleet scale and vehicle connectivity, we’re bringing our
solutions to even more businesses,” said MapAnything CEO John
Stewart. “Using MapAnything Live, they’ll be able to harness their
fleet location within CRM to unlock new levels of efficiency.”
MapAnything Live is another example of how GM Fleet has the most
comprehensive offering of fleet connectivity services in the
industry. Last month, GM Fleet announced an AT&T connected car
data plan for business customers that includes data pooling,
unlimited data and corporate billing. For more information on GM
Fleet’s full portfolio of vehicle connectivity and telematics
offerings, please visit GMFleet.com/ConnectedServices.
This strategy agreement comes on the heels of MapAnything’s
$33.1-million-dollar funding round in February, as well as a
strategic partnership and full integration with ServiceNow
announced in May. MapAnything also recently released a suite of new
geo-productivity products, including MapAnything Guide, which
allows companies to manage scheduled visits for sales or field
service personnel. To learn more about how geo-productivity
applications can improve your business, visit
www.mapanything.com.
About MapAnything
Combine today’s global economy with a mobile workforce, and you
get a lot of moving parts. CRM alone can’t help you answer the
critical business questions: Where is my business? Where do I need
to go? Founded in 2009, MapAnything is an innovator and pioneer in
Geo-Productivity Software. With more than 1,800 customers globally,
ranging from Large Enterprises to Small Business, we believe that
“Where Matters.”
MapAnything is a Salesforce Gold App Innovation Partner, and a
ServiceNow Technology Partner. They have received Ventana
Research’s 2016 Technology Innovation Award for Location Analytics
and been named a Customer’s Choice – Highly Reviewed App by users
of Salesforce. To learn more, visit www.mapanything.com.
About General Motors
General Motors Co. (NYSE:GM, TSX: GMM) and its partners
produce vehicles in 30 countries, and the company has leadership
positions in the world's largest and fastest-growing automotive
markets. GM, its subsidiaries and joint venture entities sell
vehicles under the Chevrolet, Cadillac, Baojun, Buick, GMC, Holden,
Jiefang, Opel, Vauxhall and Wuling brands. More information on the
company and its subsidiaries, including OnStar, a global leader in
vehicle safety, security and information services, can be found
at http://www.gm.com.
About OnStar
Launched in 1996, OnStar is a wholly owned subsidiary of GM
Holdings LLC (“GM”) and offers emergency, security, navigation,
connections and vehicle manager services in Chevrolet, Buick, GMC,
Cadillac, Opel and Vauxhall models. Totaling more than 12 million
customers in North America, Europe, China and South America, OnStar
offers a range of standard, subscription and a la carte services
such as Advanced Diagnostics, Automatic Crash Response, Stolen
Vehicle Assistance, OnStar Smart Driver, 4G LTE Wi-Fi and the
AtYourService marketplace. For more information about OnStar
services and features, visit www.onstar.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20170630005076/en/
VSC for MapAnythingKayla Abbassi,
562-412-2038kayla@vscpr.comorGM Fleet CommunicationsRita
Kass-Shamoun, 313-720-0146rita.kassshamoun@gm.com
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