Refreshed New Penn Website Better Supports Customers
May 09 2017 - 7:58AM
New Penn customers can now take advantage of the long list of
improvements available in the extensively redesigned and more
flexible
newpenn.com website. Driven by a desire
to provide customers with the information they need in a more
flexible, faster, easy-to-use format, the site incorporates a range
of new and improved features wrapped in a responsive design.
Customers will now be able find the information they need more
quickly and do business more easily when relying on New Penn as
their carrier.
“The technology related to moving freight has taken huge leaps
forward in recent years,” said Don Foust, president of New Penn.
“The redesigned newpenn.com is one way we are
ensuring that our customers benefit from those advances. We have
enhanced mobile access so that customers can quickly and easily
view their account and our shipping tools on any device--whether
laptop, tablet or smartphone. The ‘My Dashboard’
feature allows customers to take the wheel and customize their
dashboard to quickly look up shipment status, transit times and
download key shipping documents from desktop or mobile device.”
Foust added, “Our enhanced ‘Current Shipments’
tool displays tracking, pickup/delivery date, status, and consignee
name on any shipment including inbound and third-party shipments.
New Penn customers can quickly and easily access all PROs on one
screen and click for full shipment details. We believe our
redesigned site will help ensure New Penn’s position as an
industry-leader.”
Many of the new features and functions were made in direct
response to customer ideas or suggestions. The look and feel of the
new site, including the simplified navigation, make those features
easier to find and use. The result is a productivity improvement
tool that will save New Penn customers time and effort.
New website. New tools. When it comes to deliveries, New Penn
puts customers in the know and helps them to quickly and accurately
get the most out of their shipping experience with these website
updates.
About New PennNew Penn, a regional
less-than-truckload motor carrier based in Lebanon, Pa. since 1931,
provides industry-leading reliability and next-day service through
a network of 25 service centers in the Northeastern United States,
Canada and Puerto Rico. New Penn is widely regarded as one of the
most efficiently operated transportation providers and has one of
the lowest claim ratios in the industry. A recipient of the Quest
for Quality Awards from Logistics Management magazine for
22 years, New Penn received performance excellence recognition in
2016 in the Northeast/Mid-Atlantic LTL Regional Motor Carriers
category. For more information, visit newpenn.com. New Penn is
a subsidiary of YRC Worldwide (NASDAQ: YRCW).
Website: newpenn.comFacebook: http://facebook.com/newpennTwitter: https://twitter.com/newpennLinkedIn: http://www.linkedin.com/company/new-penn-motor-expressYouTube: http://www.youtube.com/newpennpaGooglePlus: https://plus.google.com/u/0/110047476789771528352/posts
SOURCE: New Penn
Media Contact:
Mike Kelley
YRC Worldwide Inc.
913-696-6121
Mike.Kelley@yrcw.com
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