BLUE BELL, Pa., May 9, 2017 /PRNewswire/ -- Unisys
Corporation (NYSE: UIS) today announced the launch of a new
suite of advanced transportation solutions that allow airlines to
optimize their sales and customer service capabilities across all
aspects of the passenger journey. The cloud-based solutions are the
latest additions to Unisys' AirCore® passenger services
suite, providing carriers with the ability to streamline disruption
management, leverage predictive analytics for personalized
offerings and build customer loyalty.
Key new product releases include:
- AirCore Predictive Reaccommodation™: Identifies all
passengers impacted by a flight delay or cancellation and
immediately obtains alternate flight availability to get them to
their final destination. The platform can handle multiple
cancellations simultaneously, while visually representing how many
passengers can be reaccommodated within a certain time frame and
tapping into partners or other airlines as necessary.
- AirCore Timeline™: Advances an airline's customer
engagement program by integrating sales, servicing and social in
one stream within an airline's engagement platform. The solution
provides visualization of past, current and future forecasted
traveler data; provides frictionless access to passengers for
airline information and services; allows for the creation of
personalized offers reflecting travelers' interests; offers
anytime, anyplace connectivity with customer service; and creates
customer profiles for deeper insight.
- AirCore Rescue™: Serves as either a back-up to an
airline's primary disaster recovery (DR) system or as a primary DR
solution for airlines without a solution in place. AirCore Rescue
enables airlines to seamlessly proceed with check-in activities,
such as passenger and baggage check-in and boarding, when the
primary system is inaccessible – compared to the multiple hours
that may otherwise elapse before other DR systems can take over
daily operations.
- AirCore Order Manager™: An omni-channel solution that
provides master order control for both New Distribution Capability
(NDC) orders and non-NDC orders and runs parallel to any airline
passenger services system (PSS). Unisys recently announced a
collaboration with JR Technologies leveraging AirCore Order Manager
to help airlines achieve their NDC objectives.
"We've employed a highly-automated, customer-centric approach to
tackling some of the key issues facing today's airlines," said
Dheeraj Kohli, vice president and global head of Travel and
Transportation for Unisys. "Our first-of-their-kind AirCore
solutions transform how airlines engage with customers, delivering
best-in-class customer service even when things go wrong and
leveraging customer insights to identify and create opportunities
for revenue generation and growth."
"With AirCore, air carriers can choose from the comprehensive
suite of offerings or select the specific airline services they
need, while the cloud-based delivery model delivers increased
agility in adapting to customer demands at a reduced cost," said
Kelly Cook, global head of Unisys'
Commercial Sector business. "Importantly, these enhancements
provide airlines with control of marketing, sales and services –
all in one place."
Unisys has more than 45 years of experience providing advanced,
critical IT solutions to the aviation industry. Eighteen of the top
25 airlines depend on Unisys solutions, and 20 percent of global
passenger boardings are processed through Unisys solutions.
About Unisys
Unisys is a global information technology
company that specializes in providing industry-focused solutions
integrated with leading-edge security to clients in the government,
financial services and commercial markets. Unisys offerings include
security solutions, advanced data analytics, cloud and
infrastructure services, application services and application and
server software. For more information, visit www.unisys.com.
Follow Unisys on Twitter and LinkedIn.
RELEASE NO.: 0509/9506
Unisys and other Unisys products and services mentioned herein,
as well as their respective logos, are trademarks or registered
trademarks of Unisys Corporation. Any other brand or product
referenced herein is acknowledged to be a trademark or registered
trademark of its respective holder.
UIS-C
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SOURCE Unisys Corporation