By Deepa Seetharaman in San Francisco and Sam Schechner in Paris
PARIS -- Facebook Inc. says it has ramped up efforts to curb
misinformation, including removing accounts and labeling fake news.
But video and images disseminating fake news are increasing faster,
alongside delays in accrediting Facebook's fact-checking
partners.
Facebook this week said it has vetted more than 30,000 accounts
in France ahead of the country's presidential election to determine
if they are fake, partly in response to what security officials say
is a wave of social media misinformation aimed at disrupting
Western elections.
Suspicious accounts were subject to verification, with the aim
of cutting off the biggest spreaders of spam and trolling as well
as fake news, a spokeswoman said Friday. The company has said it is
targeting "the worst of the worst" offenders.
But the disclosure raised questions about how swiftly and
effectively Facebook has moved to address widespread criticism of
its handling of fake news during the U.S. election. "Facebook
hasn't really expressed what it wants to take down. What is the
worst of the worst?" said Alexios Mantzarlis, head of the
International Fact-Checking Network, affiliated with the Poynter
Institute, which Facebook has put in charge of vetting groups
before they can fact check. "We need a much clearer
methodology."
In the run-up to the first round of the French election on April
23, the spread of fake news has accelerated. The 30 most-popular
fake or misleading articles on hot-button political topics were
shared roughly 900,000 times in the last two months, compared with
650,000 times in December and January, according to an official in
the French president's office.
The 30,000 vetted accounts are a small portion of Facebook's 25
million daily active accounts in France. The company didn't say how
many of the accounts shared fake news, or how many such accounts
they normally remove every year. But social media experts say even
a small number of fake accounts can, if properly organized, play an
important role in amplifying disinformation, increasing the chances
real users will pick up on them and spread them.
The prevalence of fake news during the French presidential race
reveals the inherent struggle facing tech companies such as
Facebook and Alphabet Inc.'s Google that try to police fake news
across a continent, where language, media landscape and electoral
politics vary dramatically from country to country. Across the
border in Germany, where elections are scheduled for September, the
government has proposed a new bill that could impose fines of up to
EUR50 million on social networks that fail to delete hate speech or
fake news.
Facebook, in particular, is adamant it doesn't want to play the
role of "arbiters of truth," as Chief Executive Mark Zuckerberg
calls it. The Menlo Park, Calif., company faced intense criticism
after the 2016 U.S. presidential election for allowing fabricated
and made-up news articles to spread unchecked on its platform, such
as a story stating that the pope endorsed Donald Trump. Mr.
Zuckerberg initially dismissed those concerns, but later
acknowledged Facebook must find a way to prevent misinformation
from going viral and announced a series of changes to its
approach.
Many of the fake news stories in France have an anti-immigrant
agenda, experts say, playing into a highly contentious election
that has become a referendum on the continent's future. Buffeted by
a string of terror attacks and recent allegations of Russian
hacking, the leading contenders to become the country's next
president are pro-European Union candidate Emmanuel Macron and
Marine Le Pen, the leader of the anti-immigrant National Front who
wants to withdraw France from the EU and its common currency.
One video posted by a page called "SOS Anti-White Racism," which
was viewed more than 15 million times on Facebook since its posting
on March 18, showed a man assaulting two women in a hospital. The
accompanying French-language post implied the attacker was a
migrant to France, saying, "We take them into our country...how
grateful they are." But Russian media had previously reported the
assault happened at a hospital in Russia in February. Facebook
removed the page that hosted the video within the last day.
A Wall Street Journal review of about a dozen news items
identified as false by French news organizations in the last month
shows they were liked, shared and retweeted at least 487,000 times
on social media, and shared by pages with as many as 930,000
followers on Facebook, according to the social-media monitoring
service CrowdTangle.
In December, Facebook said it had identified several markers of
sites that spread fake news and it would demote those in the news
feed. The removal of some French sites used the same improvements
to the algorithm, which comb the platform for accounts that, for
instance, repeatedly post the same content or suddenly become
active. Facebook has said it estimates fewer than 1% of its 1.86
billion monthly active accounts aren't authentic.
Facebook also said in December it would outsource the delicate
task of determining what stories are true or false to five external
organizations in the U.S., all associated with Poynter, which can
mark certain stories as disputed after enough users flag them. If
two or more groups agree a post is false, it carries a "disputed"
tag on Facebook and appear lower in users' feeds.
So far this year, Facebook has partnered with 11 fact-checking
organizations in France, Germany and the Netherlands to help slow
the spread of misinformation on its platform, an extension of the
U.S. program.
In France, only one organization -- the French daily newspaper
Libération -- has obtained the requirements necessary to mark posts
as disputed, according to the International Fact-Checking
Network.
Facebook decided to allow French fact-checkers to use the
disputed tag before receiving approval because the verification
process was taking longer than expected, a person familiar with the
matter said.
But purveyors of fake news providers are managing to stay one
step ahead of Facebook. Facebook only shows its fact-checking
partners posts containing links to fake news stories. Much of the
fake news being shared uses photos and videos embedded in posts,
researchers say. That lets them dodge Facebook's software, which
doesn't yet surface videos and images, according to Facebook and
fact-checkers. Facebook plans to adapt its software to videos and
images, according to a person close to the company.
"The most effective misinformation is presented in a visual
form. That's what's going to travel fastest," said Jenni Sargent,
director of First Draft News, a nonprofit that is running a
Google-backed program to fact check widely shared claims in the
French election.
Still, policing what qualifies as fake can be tricky in any
medium. The French far-right website La Gauche m'a Tuer was cited
by French news organizations that perform fact checking for sharing
on Facebook what they described as a "false" story saying the EU
was lending money to buy hotels for migrants. The story remains on
Facebook. Mike Borowski, the editor of the site, says his stories
aren't fake, but rather opinionated takes on facts reported
elsewhere.
Mr. Borowski says fact checking is just a way for mainstream
media organizations to denigrate new competition. "They are losing
market share because of sites like mine," he says. Fact checking
"is just a new way to censor."
Write to Deepa Seetharaman at Deepa.Seetharaman@wsj.com and Sam
Schechner at sam.schechner@wsj.com
(END) Dow Jones Newswires
April 14, 2017 20:26 ET (00:26 GMT)
Copyright (c) 2017 Dow Jones & Company, Inc.
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