ServiceSource CEO Joins Leading Customer Success Influencers to Host Executive Symposium in Boston
April 05 2017 - 9:00AM
Business Wire
CEOs of ServiceSource, Gainsight and TSIA to
reveal winning customer success strategies that drive recurring
revenue growth
ServiceSource (NASDAQ: SREV), the global leader in outsourced
customer success and revenue growth solutions, today announced that
CEO Christopher M. Carrington will join two of the biggest names in
customer success, Gainsight CEO Nick Mehta and TSIA CEO J.B. Wood,
to host and present at a half-day Executive Symposium, “Win the
Race to Keep and Grow Customers” at the Boston Four Seasons Hotel
from 1-5 p.m. ET on April 11.
This Smart News Release features multimedia.
View the full release here:
http://www.businesswire.com/news/home/20170405005435/en/
Featured speakers at the "Win the Race to
Keep and Grow Customers" Executive Symposium include Nick Mehta,
CEO of Gainsight; J.B. Wood, CEO of TSIA; Christopher M.
Carrington, CEO of ServiceSource; as well as guest presenter and
professional racer, Derek Hill. (Graphic: Business Wire)
Senior executives responsible for customer retention and
recurring revenue growth are invited to learn first-hand how to
overcome challenges stemming from the massive shift to cloud and
how to grow successful subscription-based businesses. Key takeaways
of the event include:
- How a holistic approach to Customer
Success can accelerate growth and recurring revenue.
- Strategies to design, implement at
scale and measure a successful Customer Success journey.
- Research and insights on a structured
customer engagement framework and answers to the “Who, What, Why,
and How” of a successful recurring revenue business.
“Technology and service companies across all industries are
going through a tectonic shift where customers are essentially
purchasing specific business outcomes, not just a product or
service,” said Carrington. “With subscriptions making it easier
than ever to switch providers that don’t deliver those outcomes, it
is critical that companies have the right team, processes and
technology in place to ensure that customers are quickly and
regularly seeing the value from their services. That’s exactly what
this event will cover, and I’m thrilled to join two industry
experts as we help inform market-leading companies on how to
navigate through these changing times.”
ServiceSource’s presentation will focus on the business
implication of the shift to delivering outcomes, how customer
success links to outcomes that matter, and the three priorities to
move towards an outcome-focused recurring revenue model.
Attendees will also hear from special guest presenter and
professional racer, Derek Hill, who will share how technological
advancements, teamwork and data-driven decisions lead to successful
outcomes on the racing circuit.
Space is limited, and registration is $99.00 for the half-day
event followed by an evening networking reception. To register and
learn more about the event in Boston, visit:
http://bitly.com/ExecSymp.
Follow the online conversation about the event at
#ExecSymp2017.
To learn more about ServiceSource’s customer success and revenue
growth solutions, visit www.servicesource.com.
About ServiceSource
ServiceSource (NASDAQ:SREV) is a global leader in providing
outsourced, performance-based revenue growth and customer success
outcomes. ServiceSource’s Revenue-as-a-Service platform is designed
to measurably accelerate customer ROI by helping companies to more
efficiently and effectively find, convert, grow and retain their
B2B customer relationships. Trusted by more than 65 global market
leaders in the cloud/XaaS, software, technology hardware,
healthcare & life sciences and industrial sectors,
ServiceSource sells, manages or renews $9+ billion of revenue
annually on behalf of its clients. By leveraging a robust
technology suite, predictive data models and more than 3,000
revenue delivery professionals, only ServiceSource brings to market
over 15 years of expertise and the ability to drive recurring
revenue growth in 35 languages to more than 170 countries. To learn
more, visit www.servicesource.com.
Forward-Looking Statements
This press release contains forward-looking statements,
including statements regarding our business opportunities,
challenges, and market position. These forward-looking statements
are based on our current assumptions and beliefs, and involve risks
and uncertainties that could cause our results to differ materially
from our forward-looking statements. Those risks and uncertainties
include: a decline in client renewals, the loss of one or more of
our key clients, or our clients not expanding their relationships
with us; the risk of problems implementing our cloud technologies
or that our cloud technologies will not meet customer expectations;
that the market for our solution is underdeveloped and may not
grow; errors in estimates as to the renewal rate improvements
and/or service revenue we can generate for our customers; changes
in market conditions that impact our ability to sell our solutions
and/or generate service revenue on our customers' behalf; the
possibility that our estimates of service revenue opportunity under
management and other metrics may prove inaccurate; our ability to
keep customer data and other confidential information secure; our
ability to adapt our solution to changes in the market or new
competition; our ability to achieve our expected benefits from
international expansion; our ability to protect our intellectual
property rights; the risk of claims that our offerings infringe the
intellectual property rights of others; general political, economic
and market conditions and events; and other risks and uncertainties
described more fully in our periodic reports and registration
statements filed with the Securities and Exchange Commission, which
can be obtained online at the Commission's website at
http://www.sec.gov. All forward-looking statements in this press
release are based on information currently available to us, and we
assume no obligation to update these forward-looking
statements.
Connect with ServiceSource:
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Trademarks
ServiceSource®, and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective
owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20170405005435/en/
ServiceSourceMonica Petraitis,
720-457-8177mpetraitis@servicesource.com
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