Comcast Business Enhances Voice Solutions Portfolio for Enterprises and SMBs
March 27 2017 - 1:53PM
Business Wire
Comcast Business VoiceEdge™ Integrates with Top
Business Applications to Improve the Customer Experience
Comcast Business today announced that it will demonstrate a
range of enhancements to its comprehensive voice solutions
portfolio at the Enterprise Connect show from March 27-30 at the
Gaylord Palms Resort in Orlando, Florida (booth # 1213). These
offerings are designed to help organizations of all sizes
communicate more effectively, increase productivity and improve
efficiency.
This Smart News Release features multimedia.
View the full release here:
http://www.businesswire.com/news/home/20170327005990/en/
Comcast Business today announced that it
will demonstrate a range of enhancements to its comprehensive voice
solutions portfolio at the Enterprise Connect show from March 27-30
at the Gaylord Palms Resort in Orlando, Florida (Photo: Business
Wire)
The enhancements include recently introduced productivity tools,
VoiceEdge™ for Skype for Business and VoiceEdge™ for Google Chrome.
These simple to use integrations seamlessly integrate with Business
VoiceEdge™, a hosted pbx solution, by enabling convenience features
such as click-to-call and call transfer from a computer.
In addition, Comcast continues to improve the customer
experience of the Business VoiceEdge portal and Business VoiceEdge
mobile application with enhanced features and capabilities,
delivering self-service functionality and improved mobile
communication that can benefit a range of different
organizations.
“Key elements of integrated communications are speed and ease of
use, and by giving people the ability to quickly make or receive
calls from Skype for Business and Google Chrome, our customers can
be more responsive and operate more efficiently,” said John
Guillaume, vice president of product management at Comcast
Business. “These tools are a great example of the continuing
evolution of Business VoiceEdge and are a strong addition to our
portfolio of voice solutions.”
VoiceEdge™ for Skype For Business connects Business
VoiceEdge to your Skype for Business account using a simple to use
desktop application that can be downloaded free of charge. Using
click-to-dial, customers can initiate phone calls directly from a
Skype for Business contact or within a message window using a
Business Voice Edge-enabled device. During a call, customers can
utilize a variety of features, such as placing a call on hold, call
transfer, call resume, moving a call to a new device, or placing
their phone on “do not disturb.”
VoiceEdge™ for Google Chrome allows you to make phone
calls directly from your Google Chrome browser using Business
VoiceEdge. You can make or answer a call directly from an email
message, calendar event, contact or website. You can also transfer
an active call to a different phone number or move a call to a new
device, as well as hold or end a call.
Comcast Business VoiceEdge™ is an affordable, cloud-based,
managed phone system offering a range of pbx and unified
communications (UC) features designed to help businesses optimize
their communications while making management easy for
administrators. It also has a mobile app for both IOS and Android
devices. Recently, VoiceEdge™ Skype for Business was recognized
with a 2017 INTERNET TELEPHONY Product of the Year Award. These
awards recognize the most innovative and highest quality IP
communications brought to the market, or updated, in the past
year.
At Enterprise Connect 2017, Comcast Business will also showcase
its Managed Voice solutions, which allow enterprise customers to
operate a faster, move efficient business using a managed voice
service with basic features required for smaller locations that are
similar to features used at headquarters or larger offices. This
provides a consistent voice experience across different locations
and is effective for today’s large, distributed enterprises.
For more information on the Comcast Business voice solutions
portfolio, stop by booth #1223 at Enterprise Connect or visit
https://business.comcast.com/phone.
About Comcast Business
Comcast Business offers Ethernet, Internet, Wi-Fi, Voice and TV
solutions to help organizations of all sizes transform their
business. Powered by a next-generation, fiber-based network, and
backed by 24/7 technical support, Comcast Business is one of the
largest contributors to the growth of Comcast Cable. Comcast
Business is the nation’s largest cable provider to small and
mid-size businesses and has emerged as a force in the Ethernet
market; recognized over the last two years by leading industry
associations as its fastest growing provider and service provider
of the year.
For more information, call 866-429-3085. Follow on Twitter
@ComcastBusiness and on other social media networks
at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is one of the nation's largest video, high-speed
Internet and phone providers to residential customers under the
XFINITY brand and also provides these services to businesses.
Comcast has invested in technology to build an advanced network
that delivers among the fastest broadband speeds, and brings
customers personalized video, communications and home management
offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media
and technology company. Visit www.comcastcorporation.com for more
information.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170327005990/en/
Comcast BusinessJoel Shadle,
215-286-4675Joel_shadle@comcast.com
Comcast (NASDAQ:CMCSA)
Historical Stock Chart
From Aug 2024 to Sep 2024
Comcast (NASDAQ:CMCSA)
Historical Stock Chart
From Sep 2023 to Sep 2024