EMPLOYERS® Expands Access to Injured Employee Hotline to All Policyholders
October 04 2016 - 2:17PM
Business Wire
EMPLOYERS® (NYSE:EIG), America’s small business insurance
specialist®, has expanded access to its Injured Employee Hotline to
all of its small business policyholders across the country. The
service, which EMPLOYERS started pilot testing in Florida in 2014,
allows employees who are injured at work to receive a professional
nurse consultation by phone for no additional cost to their
employers. By reducing unnecessary and costly emergency room visits
or treatments by out-of-network medical providers, the service has
shown it can reduce total claim costs by an average of 35 percent
while ensuring injured employees receive the care they need.
“The most important goal is to get an injured employee the
appropriate medical consultation he or she needs to return to work
in a timely manner,” said Barry J. Vogt, senior vice president and
chief claims officer at EMPLOYERS. “The Injured Employee Hotline is
a free resource small businesses can use to accomplish that goal
while also creating a more positive initial experience for their
employees and controlling the costs of their workers’ compensation
claims.”
Injured workers can access the 24-hour hotline to speak with
nurses who are fluent in both English and Spanish and who have been
specially trained to provide medical guidance for new work-related
injuries or illnesses. The nurses can recommend the appropriate
level of care and direct employees to the most effective,
in-network medical providers.
In addition to the benefits for injured workers, there are also
tangible benefits for small business owners. Calls to the Injured
Employee Hotline automatically trigger the opening of a workers’
compensation claim with less paperwork needed by the employer.
Because injured employees can get the appropriate care they need
sooner, there is less likelihood a claim will result in a legal
dispute. Also, since employees are referred to in-network medical
providers, the total cost of a claim is lower, which can help
business owners control the future costs of their workers’
compensation policies.
“While we encourage each of our policyholders to maintain a safe
workplace, accidents still can happen,” Vogt said. “The Injured
Employee Hotline is an extra level of assurance that helps small
business owners get the workers’ compensation claim process started
on the right foot.”
To learn more about the EMPLOYERS Injured Employee Hotline,
please visit employers.com/hotline.
About Employers Holdings, Inc.
Employers Holdings, Inc. (NYSE:EIG) is a holding company
with subsidiaries that are specialty providers of workers’
compensation insurance and services focused on select small
businesses engaged in low-to-medium hazard industries. The company,
through its subsidiaries, operates in 33 states and
the District of Columbia from 9 office locations.
Insurance is offered by Employers Insurance Company of
Nevada, Employers Compensation Insurance
Company, Employers Preferred Insurance Company and Employers
Assurance Company, all rated A- (Excellent) by AM Best
Company. Not all insurers do business in all jurisdictions.
Additional information can be found at www.employers.com.
EMPLOYERS® and America's small business insurance specialist® are
registered trademarks of Employers Insurance Company of
Nevada. A forward-looking statements disclaimer is an
integral part of this website.
Copyright © 2016 EMPLOYERS. All rights reserved.
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Employers Holdings, Inc.MediaTy Vukelich, 775-327-2677Vice
President, Corporate
Marketingtvukelich@employers.comorAnalystsVicki Erickson Mills,
775-327-2794Vice President, Investor
Relationsvericksonmills@employers.com
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