Xerox Tops List of Business Process Services Providers for Second Consecutive Year
July 27 2016 - 9:05AM
Business Wire
Industry research firm Everest Group has ranked Xerox (NYSE:XRX)
as the top Business Process Services (BPS) provider in its “BPS Top
50™” report, the second time in a row the company has placed
first.
The Everest Group Top 50 is an annual, global list of the 50
largest BPS providers, determined based on the prior year’s
reported revenues and Everest Group’s proprietary BPS
databases.
“Our reach in business process services allows us to touch
thousands of people every day,” said Sue Watts, chief operating
officer of global capabilities, Xerox Services. “Investing in
research and development of analytics and automation has allowed us
to provide more value for clients while improving relationships
with their customers.”
Xerox has an expansive footprint in the BPS industry. Horizontal
services provided include contact center operations, document
management, finance and accounting, and human resources.
Industry-specific services include financial services, life
sciences and insurance, among others.
According to Everest Group, the BPS industry has evolved over
the years from focusing on optimizing costs to permeating the
entire business process value chain and addressing a wide variety
of objectives. The firm estimates there are more than 200 service
providers with more than $50 million in annual revenue.
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About Xerox
Xerox is helping change the way the world works. By applying our
expertise in imaging, business process, analytics, automation and
user-centric insights, we engineer the flow of work to provide
greater productivity, efficiency and personalization. Our employees
create meaningful innovations and provide business process
services, printing equipment, software and solutions that make
a real difference for our clients and their customers in 180
countries. On January 29, 2016, Xerox announced that it plans to
separate into two independent, publicly-traded companies: a
business process outsourcing company and a document technology
company. Xerox expects to complete the separation by year-end
2016. Learn more at www.xerox.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20160727005199/en/
Media:XeroxKevin Lightfoot,
+1-214-841-8191kevin.lightfoot@xerox.comorText100 for XeroxJim
Mignano, +1-585-697-2602jim.mignano@text100.com
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