Whole Foods Market® and Instacart Partner to Offer One-Hour Delivery across 15 Major U.S. Cities
September 08 2014 - 6:00AM
Business Wire
Whole Foods Market to be first national
Instacart partner to offer both delivery and convenient in-store
pickup; customers have chance to win prizes and free groceries for
a year
Whole Foods Market (NASDAQ: WFM) and one-hour grocery delivery
service Instacart announced today a new partnership that enables
customers to have Whole Foods Market products delivered in as
little as one hour. Customers will soon also have the convenient
option to place orders via Instacart and pick up their order at a
local participating Whole Foods Market store.
Whole Foods Market co-CEO Walter Robb and
Instacart founder and CEO Apoorva Mehta celebrate a partnership
that delivers more convenient shopping choices to Whole Foods
Market shoppers (Photo: Business Wire)
The two companies will pilot the in-store pickup option at
select Austin and Boston stores in the next month. Instacart
delivers from Whole Foods Market in all of the 15 cities it
currently serves: Atlanta; Austin; Boston; Boulder; Chicago;
Denver; Houston; Los Angeles; New York City; Philadelphia;
Portland, Oregon; San Francisco; San Jose; Seattle and Washington,
DC. In the coming months, Instacart and Whole Foods Market expect
to expand the in-store pickup option to all of the cities Instacart
serves.
Through its partnership with Instacart, Whole Foods Market
can offer its customers the convenience of delivery without having
to handle the logistics themselves.
“Instacart makes it extremely easy for our customers to buy
Whole Foods Market products from fifteen cities and have them
quickly delivered—whether buying fresh ingredients for dinner
tonight or sending healthy foods to loved ones in another city,”
said Walter Robb, co-CEO of Whole Foods Market. “We are thrilled to
add this additional convenience for our customers.”
Instacart and Whole Foods Market expect to build on this
foundation of services in the coming months to create more
solutions for simple, convenient online grocery shopping, delivery
and pickup.
“Instacart and Whole Foods Market are two companies that share a
common vision to create great grocery shopping experiences,” said
Apoorva Mehta, CEO and founder of Instacart. “Whole Foods Market is
our most requested shopping destination, and we’re happy to be
working together to create a seamless, quick option for customers
with busy lifestyles.”
By ordering at Instacart.com or via the Instacart mobile
app, Whole Foods Market customers simply select their zip code, add
items to a virtual cart, and then choose a delivery window (within
one hour, within two hours, or at a scheduled time) and check out.
Instacart Personal Shoppers confirm incoming orders on their
smartphones, shop for the items at Whole Foods Market stores, and
then deliver orders to customers in the designated delivery
timeframe.
Whole Foods Market will be the first national Instacart partner
to offer convenient in-store pickup. Whole Foods Market customers
will use the Instacart website or app to order and instead of
specifying home delivery times, they will be able to select
in-store pickup.
Via Instacart, Whole Foods Market customers can save grocery
lists for fast, easy shopping and automated ordering of regularly
purchased products. Instacart also offers a Whole Foods Market
recipe database and other great sources with the ability to
auto-generate grocery lists for those dishes for Whole Foods Market
customers.
To celebrate the partnership, Instacart and Whole Foods Market
are offering shoppers the chance to win free groceries for one
year. Customers will receive hidden game pieces in
Instacart delivery bags beginning September 12th, with five chances
to win. For complete details
visit http://wfm.com/instacartgiveaway.
All Instacart customers receive free delivery on their first
order; thereafter, the cost is just $3.99 for two-hour delivery or
$5.99 for one-hour delivery. Customers can also purchase a $99
annual Instacart Express membership and receive free delivery on
any order over $35.
About Whole Foods Market®
Founded in 1980 in Austin, Texas, Whole Foods Market
(wholefoodsmarket.com, NASDAQ: WFM), is the leading natural and
organic food retailer. As America’s first national certified
organic grocer, Whole Foods Market was named “America’s Healthiest
Grocery Store” by Health magazine. The company's motto, “Whole
Foods, Whole People, Whole Planet”™ captures its mission to ensure
customer satisfaction and health, Team Member excellence and
happiness, enhanced shareholder value, community support and
environmental improvement. Thanks to the company’s more than
85,000 Team Members, Whole Foods Market has been ranked as one of
the “100 Best Companies to Work For” in America by FORTUNE magazine
for 17 consecutive years. In fiscal year 2013, the company had
sales of $13 billion and currently has more than 390 stores in the
U.S., Canada and the U.K.
About Instacart
Instacart is the only service that can deliver groceries on
demand from multiple stores within an hour. Founded in San
Francisco, Instacart is now available in major cities across the
US, delivering from both local grocery stores and national chains
such as Whole Foods Market, Safeway, Shaw’s, BJ’s Wholesale and
Costco. Using an innovative crowdsourced approach, Instacart
relies on a pool of thousands of trained Personal Shoppers who
empower stores to deliver groceries to customers in a fast and
cost-effective way. Learn more at www.Instacart.com.
Photos/Multimedia Gallery Available:
http://www.businesswire.com/multimedia/home/20140908005181/en/
Whole Foods MarketMike Silverman,
512-542-3031Mike.Silverman@wholefoods.comorInstacartMichelle
Faulkner, 617-510-6998michelle@big-swing.com
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