NEW YORK, April 13, 2020 /PRNewswire/ -- Virtual Doorman®,
a New York-based provider of
remote doorman and security services, announced details of its
emergency plan to expand services and provide much-needed security
and safety to both its customers and their buildings' staff
throughout the COVID-19 pandemic. Virtual Doorman systems use
technology and real people to serve the residents of multi-tenant
buildings across the U.S., remotely providing secure, no-contact
access to buildings and apartments for residents, deliveries,
visitors, and service calls.
Virtual Doorman has reached out to over 35,000 residents in its
network of customers to offer upgraded services and expanded hours,
free of charge to help cover shifts for on-site building staff. The
offering comes as millions of Americans are confronted with a new
reality as COVID-19 continues to spread both nationally and
internationally.
"We have been closely monitoring the situation and want to make
sure each and every one of the thousands of people we serve feels
safe and protected during this time," said Colin Foster, Founder & Chief Innovation
Officer of Virtual Doorman. "We are aware this crisis has deep
ramifications into how we conduct our daily lives and we hope that
through the offering of free upgrades to our packages and expansion
of our hours we will be able to bring additional safety and
security not only to our customer base but also to their building's
existing personnel."
As the COVID-19 crisis magnifies, Virtual Doorman is committed
to continuing to offer services that under this particular crisis
are not only convenient but, in some cases, absolutely necessary.
Virtual Doorman's personalized service uses integrated digital
CCTV, cameras, video intercoms, access control devices, and remote
operators at its Doorman Command Center. The company's services
include building security; building access for residents,
deliveries, and guests; as well as virtual concierge services.
Virtual Doorman's Command Center has evolved into one of the
most advanced technical operations in the nation. The company's
first national emergency crisis came during Hurricane Sandy in
New York in 2012. As other remote
doorman companies struggled, Virtual Doorman's Command Center in
Florida provided constant and
uninterrupted service throughout the emergency. Today, many Virtual
Doorman customers have found a "silver lining" because they were
uniquely prepared to handle the current situation. Social
distancing is not easy for buildings with traditional doormen and
onsite staff. Buildings that were forward-thinking and already had
technology in place have been able to continue providing critical
services while keeping everyone safe and the building running
smoothly. These buildings have found Virtual Doorman to be helpful
as the company has been able to cover shifts so doormen and supers
can stay safely at home.
"Virtual Doorman's team of remarkable professionals is used to
going the extra mile," added Foster. "We are tremendously proud of
our team and are deeply thankful for their dedication and support
as we expand our services and look to provide additional comfort
and relief to our clients during this trying time. Although our
software is known for being best-in-class, we believe what sets us
apart is not our technology but the people behind it."
Virtual Doorman has been developing and perfecting its suite of
remote doorman services since it was founded twenty years ago. For
a complete list of Virtual Doorman services and features, please
visit https://virtualdoorman.com.
ABOUT Virtual Doorman:
Virtual Doorman® is a 24/7
service that remotely provides many of the features of a
traditional doorman but at a fraction of the cost. The service
combines video security, electronic access control and alarm
monitoring to provide buildings with heightened security and modern
amenities. Virtual Doorman currently services more than 400
buildings and over 35,000 residents nationwide. Virtual Doorman is
an exclusive product of and registered trademark of Virtual
Service, a New York based security
company with an extensive background in residential security and
service. For more information visit http://www.virtualdoorman.com.
Contact:
Great Ink Communications
Roxanne Donovan
Eric Nizgretsky
Lindsay Church
Francisco Miranda
(212) 741-2977
237751@email4pr.com
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SOURCE Virtual Doorman