OSLO, Norway, Dec. 7, 2021 /PRNewswire/ -- LINK Mobility (LINK)
announces a mobile communication agreement
with the U.S. utility Eversource for critical
notifications. Eversource provide 4.3 million
customers in Connecticut,
Massachusetts and New Hampshire
with electricity, gas, and water
services.
LINK's fully consolidated U.S. subsidiary
Message Broadcast will supply Eversource with
its unique Enterprise Omnichannel Notification System
(EONS). EONS is a
single engagement CPaaS platform to design,
deploy and manage customer interactions for critical
events. The system delivers highly reliable
communication to utility consumers during critical
times i.e., power outages due to adverse
weather, natural disasters, and environmental
demands. Utilities face huge regulatory fines in case of
non-compliance. The uniqueness and scalability of the
proprietary EONS platform contributes to high EBITDA
margins.
Several large U.S. utilities are already Message
Broadcast customers. Eversource Energy is
U.S. listed with a market capitalization of close
to USD 30 billion, 2020 revenues at USD
8.9 billion and has 9,000 employees.
"We are very pleased that Eversource has chosen Message
Broadcast and LINK as a partner to provide critical
mobile communications. We remain confident that this collaboration
will enhance Eversource's interaction
with their customers", says Bill
Joiner, Managing Director at Message Broadcast.
"Our partnership with Message Broadcast
and LINK will bring
direct communication benefits to our
customers and streamline our compliance for critical
messaging", says Penni McLean-Conner, EVP Customer
Experience & Energy Strategy at Eversource.
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Eversource
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