NASHVILLE, Tenn., Nov. 11, 2020 /PRNewswire/
-- Brookdale Senior Living (NYSE: BKD) has received a
J.D. Power Award for ranking highest in the J.D. Power 2020 U.S.
Senior Living Satisfaction Study. This was a survey of
resident/family member/friend's satisfaction with senior living
communities. J.D. Power announced earlier today that Brookdale
ranked #1/Highest in Customer Satisfaction (in a tie) with Assisted
Living/Memory Care communities. Brookdale was ranked #1 in these
four factors: Community Staff, Resident Activities, Resident
Apartment/Living Unit, and Community Buildings and Grounds.
"I am so proud of our over 46,000 associates, who have earned
this recognition. They have worked tirelessly during these
extraordinary times on behalf of our residents and patients,
focusing on what matters most," said Brookdale President and Chief
Executive Officer Lucinda (Cindy)
Baier. She added, "While maintaining high quality standards
during the pandemic, our teams made huge extra efforts to help
protect our residents from hurricanes and wildfires, including
evacuating residents and their pets when necessary. This is an
incredible testament to the resilience and dedication of our teams.
They have made countless sacrifices to successfully lead through
the largest global health crisis in our lifetimes and an economic
crisis while serving those most vulnerable to coronavirus. My
gratitude continues for the Brookdale Everyday Heroes and the
personal sacrifices they make to help support the health and
wellbeing of our residents twenty-four hours a day, every single
day."
Survey collection for the J.D. Power 2020 U.S. Senior Living
Satisfaction Study was conducted June through August 2020.
About Brookdale
Brookdale Senior Living Inc. is the
leading operator of senior living communities throughout
the United States. The Company is
committed to providing senior living solutions primarily within
properties that are designed, purpose-built, and operated to
provide the highest-quality service, care, and living
accommodations for residents. Brookdale operates and manages
independent living, assisted living, memory care, and continuing
care retirement communities, with 726 communities in 44 states and
the ability to serve approximately 65,000 residents as of
September 30, 2020. The Company also
offers a range of home health, hospice, and outpatient therapy
services to over 17,000 patients as of that date. Brookdale's stock
is traded on the New York Stock Exchange under the ticker symbol
BKD. For more Brookdale news, go to
brookdalenews.com.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory
services and data and analytics. A pioneer in the use of big data,
artificial intelligence (AI) and algorithmic modeling capabilities
to understand consumer behavior, J.D. Power has been delivering
incisive industry intelligence on customer interactions with brands
and products for more than 50 years. The world's leading businesses
across major industries rely on J.D. Power to guide their
customer-facing strategies.
J.D. Power is headquartered in Troy, Mich., and has offices in North America, Europe and Asia
Pacific. To learn more about the company's business
offerings, visit JDPower.com/business. The J.D. Power auto shopping
tool can be found at JDPower.com.
Contact: Media Relations, (615) 564-8666,
media.relations@brookdale.com
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SOURCE Brookdale Senior Living