Alight’s Latest Release of Alight Worklife® to Unlock Value for Organizations and Their People
March 28 2024 - 7:00AM
Business Wire
- First release of 2024 offers AI-driven workforce support,
extensive benefits management and holistic financial and wellbeing
features to enhance the employee experience and help generate
higher ROI for employers
Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital
and technology services provider, today announced the first major
release of Alight Worklife for 2024.
The release introduces AI-powered workforce support,
comprehensive benefits management, and holistic financial and
wellbeing capabilities to improve the employee experience and help
generate increased ROI for employers.
"The Alight Worklife platform offers comprehensive benefits and
wellbeing solutions, including benefits administration and
opportunities for cost reduction in healthcare spend, leading to
financial security for employees and elevating the employee
experience,” said Josh Welch, EVP of product management at Alight.
"With this release, employers will be better positioned to maximize
the value of their HR and benefits offerings through our next
generation AI engine, as well as seamless integration of healthcare
navigation and leave administration functionality.”
AI-powered workforce
support
The release introduces Alight LumenAITM, Alight’s
next-generation AI engine. Alight LumenAI brings additional
enhancements including Generative AI and Large Language Models
(LLMs) to Alight’s Interactive Virtual Assistant (IVA) chatbot, and
personalized content and message targeting models trained on
large-scale datasets.
With AI-driven automation streamlining the configuration
process, the Alight Worklife platform can now help employers
seamlessly configure and update eligibility groups, ACA reporting,
rates and rate rules, medical expense estimator, premium reporting
and more.
As well, an integrated real-time search and chat experience
connects with Alight’s IVA to provide employees with even more
personalized answers, all in a streamlined view. Employees can now
view the top response to their query, along with the top three
search results and receive personalized automated recommendations
through the Alight Worklife Essentials Content Library, a new
collection of specially crafted, multi-channel content delivered
based on demographics, plan eligibility, coverage changes and more,
creating a consistent digital experience.
Comprehensive benefits
management
The latest release of Alight Worklife further integrates
Alight’s Leaves Management and Health Navigation solutions into the
platform and extends benefits for employees with new Whole Life and
Long-Term Care options, offering a comprehensive approach to
employee wellbeing. Additional features include:
- Integrated leaves management that will allow employees to
create leave of absence claims, review eligibility, check claim
status, explore leave options, and view disability-related pay
through a Single Sign On (SSO) user experience.
- Expanded Health Navigation features such as an AI-Driven
Symptom Checker and a Claims Accumulator Tracker, providing
recommended care steps and detailed coverage information.
- Collaboration with top providers to offer a streamlined Whole
Life Insurance with Long-Term Care Rider available to Health
Benefits Administration clients of all sizes to help employers
deliver comprehensive protection and financial security for
employees and their families.
Holistic financial and wellbeing
empowerment
The release introduces redesigned financial wellbeing tools,
self-service payroll tools and new integrated wellbeing content,
providing employees with more comprehensive support, including:
- Easier access to Alight’s Retirement Status Tracker,
Installment Status Tracker and SECURE 2.0 provisions to streamline
financial management and enhance retirement planning.
- Expanded self-service payroll tools giving employers access to
Alight Pay in 12 new geographies. Native to Alight Worklife, Alight
Pay delivers on- and off-cycle payroll in various jurisdictions
internationally, with built-in SOC controls and defensive queries
to improve payroll accuracy and minimize leakage.
- Comprehensive digital therapeutics through Alight Well,
addressing multiple chronic conditions and women's health needs,
providing integrated resources and support tailored to specific
health conditions.
Additionally, the release features expanded vendor integrations
and content libraries for the platform’s Access Experience,
offering 250+ program detail pages across 15 categories and 100+
vendors. These are enhanced by Alight’s Program Optimization
features, providing AI-personalized omnichannel engagement and
utilization measurement to improve personal and family wellbeing
and accelerate engagement and ROI on program investments.
With over 60 new features, this is the first of two major
releases in 2024 for Alight Worklife. For more information about
Alight Worklife, visit
https://www.alight.com/platform/alight-worklife.
About Alight Solutions
Alight is a leading cloud-based human capital technology and
services provider that powers confident health, wealth, and
wellbeing decisions for 36 million people and dependents. Our
Alight Worklife® platform combines data and analytics with a
simple, seamless user experience. Supported by our global delivery
capabilities, Alight Worklife is transforming the employee
experience for people around the world. With personalized,
data-driven health, wealth, pay, and wellbeing insights, Alight
brings people the security of better outcomes and peace of mind
throughout life’s big moments and most important decisions. Learn
how Alight unlocks growth for organizations of all sizes at
alight.com.
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Mariana Fischbach, Alight Solutions
mariana.fischbach@alight.com
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