Magellan Health Provides Mental Health Support with Free Crisis Texting Service
June 23 2020 - 6:30AM
Business Wire
New texting service available to reach mental
health clinicians
Magellan Health, Inc. (NASDAQ: MGLN), today announced that it
has launched a free crisis texting service for anyone who needs
help during these tumultuous times. Individuals will connect with a
certified, licensed mental health clinician who will provide
confidential mental health services. This service supports
Magellan’s crisis telephone hotline, offering another way to access
mental health services.
Text SUPPORT to 78137 from anywhere in the
United States.
“In recent months, individuals throughout our nation have
experienced an unprecedented level of stress as a result of
COVID-19 and the social unrest in communities across the country,”
said Adam Weliver, senior vice president, employer solutions,
Magellan Healthcare. “During these difficult times, we feel it is
necessary to offer multiple ways for individuals to access the
critical mental health services and resources that are greatly
needed.”
Through a secure platform with mPulse Mobile, the crisis text
line is available from 8:00 a.m. – 6:00 p.m. Eastern Time, Monday
through Friday. Texts received outside of those hours will be
directed to Magellan’s crisis telephone hotline. If individuals
wish to call the crisis telephone line directly, the toll-free
number is 1-800-327-7451 (TTY 711).
Magellan’s confidential mental health crisis text line is
offered free-of-charge to the community to assist individuals as
they try to cope with feelings of fear, sadness, anger and
hopelessness related to these difficult times. Individuals may also
seek information and guidance to other available resources, such as
community-based support.
Magellan Health, Inc., is a leader in managing the fastest
growing, most complex areas of health, including behavioral health,
special populations, complete pharmacy benefits and other specialty
areas of healthcare. Specializing in healthcare services, including
behavioral health counseling and support, to millions of
individuals across the country, Magellan opens its crisis lines
during traumatic events or disasters to help support the local
community as it responds, reacts and rebuilds.
About mPulse: mPulse Mobile, the leader in Conversational
AI solutions for the healthcare industry, drives improved health
outcomes and business efficiencies by engaging individuals with
tailored and meaningful dialogue. mPulse Mobile combines behavioral
science, analytics and industry expertise that helps healthcare
organizations activate their consumers to adopt healthy behaviors.
With over a decade of experience, 70+ healthcare customers and more
than 200 million conversations annually, mPulse Mobile has the
data, the expertise and the solutions to drive healthy behavior
change.
(MGLN-GEN)
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version on businesswire.com: https://www.businesswire.com/news/home/20200623005302/en/
Media Contact: Lilly Ackley, ackleyl@magellanhealth.com,
(860) 507-1923 Investor Contact: Joe Bogdan,
jbogdan@magellanhealth.com, (860) 507-1910
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