ibex Welcomes Jason Lockbaum as Senior Vice President, Healthcare Sales
December 20 2023 - 9:00AM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced that healthcare sales veteran Jason Lockbaum has
joined ibex as Senior Vice President, Healthcare Sales.
“We are excited to welcome Jason to ibex and look forward to
driving strong growth in our healthcare vertical,” said Mike
Hallowell, Global Head of Sales, ibex. “Jason is a terrific sales
leader with vast expertise in the healthcare space. His vision and
passion for helping healthcare companies elevate patient, member
and provider satisfaction and engagement through innovative CX
solutions is a perfect fit with ibex. Jason’s expertise and
leadership will help fuel growth with our existing healthcare
clients and drive new opportunities with new logos.”
Lockbaum has more than 24 years of experience in the healthcare
market selling customer experience (CX), digital, and back-office
solutions. Prior to joining ibex, he spent 15 years at Sitel and
Teleperformance, where he partnered with payers, providers, life
sciences, and medical device companies around the globe.
“The healthcare industry is undergoing a digital
transformation,” added Hallowell. “New AI-powered technologies and
services offer game-changing opportunities to better manage costs,
improve access, and elevate the overall patient experience. ibex is
seamlessly integrating cutting-edge AI-enabled technologies with
world-class contact center services to help redefine the way
healthcare is delivered in the future for the benefit of providers
and patients alike.”
From patient and member enrollment to payment, billing and
collections, ibex connects the touchpoints throughout the
healthcare patient lifecycle to deliver a seamless experience. ibex
leverages its expertise from serving many of the world’s great
consumer brands to deliver an end-to-end customer experience that
addresses the growing demands of today’s healthcare
consumers.
About ibex ibex delivers innovative business
process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 31 operations facilities around the world, while
deploying next-generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthtech, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
Media Contact:Dan Burris,
ibexDaniel.Burris@ibex.co
Investor Contact:Michael Darwal,
ibexMichael.Darwal@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/c3d7ed08-9c5b-4b57-ac87-c3da059e2ef3
IBEX (NASDAQ:IBEX)
Historical Stock Chart
From May 2024 to Jun 2024
IBEX (NASDAQ:IBEX)
Historical Stock Chart
From Jun 2023 to Jun 2024