ibex Sponsors Outsource2Jamaica Conference 2023
May 10 2023 - 9:00AM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced its sponsorship of the Outsource2Jamaica Conference
2023 in St. James, Jamaica, May 10-11, 2023. In addition, ibex
Senior Director of Talent Acquisition Octavia McIntosh will
participate in the Destination Dialogue Panel to discuss Jamaica’s
potential as a hub for the global services sector.
“As a global leader and innovator in delivering customer
experience (CX) solutions geared for the digital-first marketplace,
we are pleased to sponsor the Outsource2Jamaica Conference and
support the growing outsourcing sector on the island,” said Tamara
Ricketts-Brown, VP of Operations and Jamaica Country Manager, ibex.
“Jamaica has earned a place as one of the top markets for BPOs
around the globe. ibex views Jamaica as an excellent outsourcing
market based on its well-educated English-speaking talent pool,
robust infrastructure, and stable government. We continue to invest
in growing our operations in Jamaica, where we currently have six
sites and more than 7,500 employees.”
The Outsource2Jamaica Conference and Exposition, which is the
largest event focused on Jamaica’s Global Services Sector (GSS), is
presented by the (GSAJ). GSAJ is the leading representative body
serving the Information, Communications Technology, Logistics
Outsourcing and Business Process Outsourcing (Contact Center)
sectors in Jamaica.
The theme for this year’s Outsource2Jamaica is “Ahead of the
Curve”. The program is designed to showcase the resilience, growth
and determination of this sector, illustrate how members in Jamaica
have grown and pivoted, and promote Jamaica as the leading
English-speaking outsourcing hub of the Caribbean.
“ibex is a long-standing and proud member of the GSAJ and will
continue to be a champion in the effort to grow the outsourcing
industry in Jamaica and bring higher value CX services and support
opportunities to the island,” added Ricketts-Brown.
For more information about Outsource2Jaim, please visit
https://outsource2jamaica.com/.
About ibexibex delivers innovative business
process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 34 operations facilities around the world, while
deploying next-generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthcare, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
Media Contact:Dan
BurrisibexDaniel.Burris@ibex.co
Investor Contact:Michael
DarwalibexMichael.Darwal@ibex.co
A photo accompanying this announcement is available
at: https://www.globenewswire.com/NewsRoom/AttachmentNg/4db6cdb9-6efb-4943-8b67-64b83f512591
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