ibex Celebrates One-Year Anniversary in Honduras
December 15 2022 - 9:00AM
ibex (NASDAQ: IBEX), a leading global provider of business
process outsourcing (BPO) and customer engagement technology
solutions, today announced its one-year anniversary since opening
its cutting-edge client service center in Tegucigalpa. Since
opening in 2021, ibex Honduras has grown its business by more than
360 percent and is targeting further expansion in 2023, including
hiring 750 new customer service agents.
“ibex is delighted to celebrate our one-year anniversary in
Honduras, and we look forward to expanding our operations here to
service our growing roster of the world’s leading brands,” said
ibex CEO Bob Dechant. “Honduras is a key component of our nearshore
strategy, and we are focused on expanding our business in the
region and making it a top BPO location in Latin America. We
believe that providing a great employee experience is the key
to delivering amazing customer experiences, and we are committed to
offering our team members the best experience, training and
opportunities to succeed and advance their careers.”
Named Best Place to Work for Women in Central America and the
Caribbean in 2021 and 2022 by Great Place to Work, ibex offers
highly competitive compensation and best-in-class benefits,
including full private medical insurance. New hires have access to
industry-leading training and development programs to help them
succeed and build their skills to advance in their careers.
“ibex is different from other BPOs,” Dechant added. “We take
great pride in the fact that more than 85 percent of ibex managers
in our ten customer service sites across Honduras, Nicaragua and
Jamaica began their careers as agents.”
To join the winning ibex team, job seekers are encouraged to
stop by the ibex offices at Novacentro Mall (7th floor) from 8 a.m.
to 5 p.m. Monday to Friday, or go to
http://ibex.co/join-us/honduras to apply online. Follow
@ibexhonduras on Instagram and Facebook.
About ibex ibex
delivers innovative business process outsourcing (BPO), smart
digital marketing, online acquisition technology, and end-to-end
customer engagement solutions to help companies acquire, engage,
and retain valuable customers. Today, ibex operates a global CX
delivery center model consisting of 34 operations facilities around
the world, while deploying next-generation technology to drive
superior customer experiences for many of the world’s leading
companies across retail, e-commerce, healthtech, fintech, utilities
and logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
Media Contact:Dan
Burrisibexdaniel.burris@ibex.co
Investor Contact:Michael
DarwalibexMichael.Darwal@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/e6c0ad18-e858-41db-84c0-b09d8eb4793e
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