ibex Announces Appointment of Two New Board Members
January 13 2021 - 4:05PM
Business Wire
Company Announces Appointment of Gerard
Kleisterlee and Bob Dechant, CEO of ibex
ibex (NASDAQ: IBEX) today announced the appointment of Gerard
Kleisterlee, former chairman of Vodafone Group, to its board of
directors as an independent non-executive board member, and the
addition of Robert Dechant, who serves as the chief executive
officer of ibex, to increase the size of the board from six to
eight directors. The appointments took effect on January 8,
2021.
“We are delighted Gerard has joined the ibex board,” said Bob
Dechant, CEO of ibex. “He has been working with our team in an
advisory capacity since 2012, and his perspective and expertise
have proven invaluable. Gerard is committed to our BPO 2.0 vision
of reshaping the customer engagement landscape, and we’re excited
to have Gerard shoulder to shoulder with us as we continue to build
truly transformational customer experiences for the world’s leading
brands.”
Kleisterlee was the chairman of Vodafone Group plc from 2011
through 2020 and non-executive director and vice chairman of Royal
Dutch Shell plc. He was a member of the supervisory board of
Daimler AG until 2014, and a member of the board of directors of
Dell Inc. from 2010 through 2013.
He also served on the supervisory board of the Dutch Central
Bank from 2006 until 2012. Mr. Kleisterlee was also president and
chief executive officer of Royal Philips Electronics from 2001 to
2011. During his ten years as at Royal Philips Electronics, Mr.
Kleisterlee was a member and vice chairman of the European Round
Table of Industrialists and chairman of the supervisory board of
the Eindhoven Technical University, and he served in two successive
Dutch Innovation Councils chaired by the prime minister. He also
served on the supervisory board of the Dutch Central Bank from 2006
until 2012. In 2006, he was named European Businessman of the Year
by Fortune Magazine. Kleisterlee has an Engineering (MSc) degree
from Eindhoven Technical University and an honorary doctorate from
Leuven Catholic University.
“I look forward to making a significant contribution on the ibex
board,” stated Kleisterlee. “The company has just completed a
remarkably successful year and I look forward to working alongside
my fellow board members to help guide the company in the coming
years.”
About ibex
With services ranging from customer service, technical support,
inbound/outbound sales, business intelligence & analytics,
digital demand generation, and CX surveys & feedback analytics,
ibex helps brands accelerate growth, decrease costs, and ignite
valuable brand interactions anywhere along the customer
lifecycle.
Forward-Looking Statements
In addition to historical information, this release contains
“forward-looking statements” within the meaning of the Private
Securities Litigation Reform Act of 1995. In some cases, you can
identify forward-looking statements by terminology such as
“believe,” “may,” “will,” “estimate,” “continue,” “anticipate,”
“intend,” “should,” “plan,” “expect,” “predict,” “potential,” or
the negative of these terms or other similar expressions. These
statements include, but are not limited to, statements regarding
our future financial and operating performance, including our
outlook and guidance, and our strategies, priorities and business
plans. Our expectations and beliefs regarding these matters may not
materialize, and actual results in future periods are subject to
risks and uncertainties that could cause actual results to differ
materially from those projected. Factors that could impact our
actual results include: developments relating to COVID-19; the
Frontier restructuring and its proceedings under Chapter 11 of the
United States Bankruptcy Code; our ability to attract new business
and retain key clients; our ability to enter into multi-year
contracts with our clients at appropriate rates; the potential for
our clients or potential clients to consolidate; our clients
deciding to enter into or further expand their insourcing
activities; our ability to operate as an integrated company under
the ibex brand; our ability to manage portions of our business that
have long sales cycles and long implementation cycles that require
significant resources and working capital; our ability to manage
our international operations, particularly in Pakistan and the
Philippines and increasingly in Jamaica and Nicaragua; our ability
to comply with applicable laws and regulations, including those
regarding privacy, data protection and information security; our
ability to manage the inelasticity of our labor costs relative to
short-term movements in client demand; our ability to realize the
anticipated strategic and financial benefits of our relationship
with Amazon; our ability to recruit, engage, motivate, manage and
retain our global workforce; our ability to anticipate, develop and
implement information technology solutions that keep pace with
evolving industry standards and changing client demands; our
ability to maintain and enhance our reputation and brand; and other
factors discussed under the heading “Risk Factors” in our annual
report on Form 20-F filed with the U.S. Securities and Exchange
Commission on October 23, 2020 and any other risk factors we
include in subsequent reports on Form 6-K. Because of these
uncertainties, you should not make any investment decisions based
on our estimates and forward-looking statements. Except as required
by law, we undertake no obligation to publicly update any
forward-looking statements for any reason after the date of this
press release whether as a result of new information, future events
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20210113005848/en/
Rosemary Hanratty, Senior Director of Marketing, ibex
412.539.7099, rosemary.hanratty@ibex.co
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