Colorado Department of Public Safety’s Division of Criminal Justice Website Honored with Award
April 18 2018 - 5:30PM
Business Wire
—Division of Criminal Justice Receives 2017
Horizon Interactive Award for Website that Enhances Agency’s Focus
on Improving Customer Experience—
The Colorado Department of Public Safety Division of Criminal
Justice’s website received a 2017 Horizon Interactive Award in the
government agency website category. Improving the safety of the
community, the quality of services to crime victims and the
effectiveness of services for offenders are hallmarks of the
Colorado Division of Criminal Justice’s (DCJ) mission. Housed
within the Colorado Department of Public Safety, DCJ is ensuring
these hallmarks translate into the citizen’s online experience. Not
only does user feedback indicate the Division is on the right
track, but so does feedback from the interactive media
industry.
The Horizon Interactive Awards (HIA) are among the most
prestigious awards in the field of interactive and creative media.
They recognize the best web sites, web site design, interactive,
videos, online advertising, print media and mobile
applications.
“We shifted the site’s focus from talking about the Division of
Criminal Justice to meeting its users’ needs,” said Colorado
Department of Public Safety Public Information Officer Patricia
Billinger. “The new site aims to get people to the information and
resources they need as quickly and intuitively as possible. We went
to great lengths to obtain user feedback before the project and
after building the initial navigation. We really wanted to
re-organize content from the user’s perspective. The result is a
website with a logical, easy flow for our heaviest users — program
managers, grantees and criminal justice professionals.”
Some additional ways the Division’s strategy reflects best
practices in website management include: meeting accessibility
standards for users with disabilities and impairments; making the
site more user-friendly for mobile devices; and implementing a
consistent navigational and branding experience across all units
within the DCJ.
“We admire the Department of Public Safety’s initiative in
following best website management practices, especially its
determination in engaging users throughout the process,” said
Colorado Interactive (CI) President and General Manager, Fred
Sargeson. “We’re proud their efforts were recognized with a Horizon
Interactive Award.”
The 2017 competition attracted entries from across the United
States and more than 16 countries. A volunteer panel of industry
professionals reviewed over 1,000 entries and awarded the DCJ’s
website for its outstanding achievement in interactive media
production.
The Department of Public Safety turned to Colorado Interactive
(CI) and the Statewide Internet Portal Authority (SIPA) to produce
its new website. CI provides digital government services to state
agencies, local governments and educational entities through a
contract with SIPA — the official internet portal connecting the
public with Colorado government. The partnership’s mission allows
government leaders to focus on delivering on-demand, digital
government solutions without requests for proposals or the use of
tax appropriations. The CI/SIPA partnership has benefited more than
40 state-department programs.
About Colorado Interactive
Colorado Interactive (CI) is the team behind the official
website of the state of Colorado (http://www.colorado.gov) and is
overseen by the Statewide Internet Portal Authority. The
portal operates through a public-private partnership between the
state and CI to help Colorado government entities web-enable their
services. CI builds, operates, maintains, and markets Colorado.gov
and is part of the digital government firm, NIC (Nasdaq:
EGOV).
About SIPA
Established in 2004 by the Colorado General Assembly,
the Statewide Internet Portal Authority (SIPA) is a
self-funded government organization created to be Colorado's single
most comprehensive delivery channel for electronic government
(eGovernment) services. SIPA strives to accelerate the
adoption of efficient and effective eGovernment services by placing
more online to benefit Colorado residents. In addition to no-cost
websites, payment processing and event registration setup, SIPA
provides SaaS technology solutions, consulting and cyber security
assessments. Please visit www.colorado.gov/sipa.
About NIC
NIC Inc. (Nasdaq: EGOV) is the nation’s premier
provider of innovative digital government solutions and secure
payment processing, which help make government interactions more
accessible for everyone through technology. The family of NIC
companies has developed a library of more than 13,000 digital
government services for more than 6,000 federal, state, and local
government agencies. Among these solutions is the ground-breaking
personal assistant for government, Gov2Go, delivering citizens
personalized reminders and a single platform for all government
interactions. More information is available at www.egov.com.
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Colorado InteractiveMonica SeguraBunchMarketing
Communications ManagerW - 303-534-3468 x115C -
303-526-8491Monica.Segura-Bunch@www.Colorado.Gov
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