Epicor, a global leader of industry-specific enterprise software
to promote business growth, today unveiled its new Epicor Grow
portfolio, an integrated set of Artificial Intelligence (AI) and
Business Intelligence (BI) capabilities powered by an
industry-focused data platform tuned specifically for the
requirements of the make, move, and sell industries.
The new portfolio, introduced at the Epicor Insights 2024 user
conference held this week in Nashville, reimagines how AI-powered
ERP software can and should serve the supply chain industries and
their workers. Guided by the company’s cognitive ERP vision to
transform traditional ERP from a system of record to a system of
action, the Epicor Grow portfolio leverages many types of AI —
generative, machine learning, natural language processing,
predictive analytics and more — to deliver more than 200 highly
specific industry use cases that adapt to workers in their
contextual environment or workflow, giving them the insights and
efficiencies they need to drive more value.
“We know the keys to realizing the full power of AI revolve
around two important things: applying AI to a well-defined,
practical business issue, and leveraging high quality data,” said
Epicor Chief Product & Technology Officer Vaibhav Vohra. “Our
new Epicor Grow portfolio delivers on both fronts, putting workers
at the center of the intelligence ecosystem. We’re delivering deep
AI integration across real-world industry workflows – unlike ‘one
size fits all’ industry-agnostic ERPs – to surface actionable
insights and drive efficiencies. And we’re empowering users with a
rich, industry-centric data platform and no-code tools to create
purpose-built data pipelines to help solve specific
challenges.”
By design, ERP technology sits at the core of an organization,
coordinating and managing mission-critical processes across
business functions. At Epicor, we see incredible opportunity for
the supply chain industries to tap into the vast ERP data sets at
the hearts of their businesses to leverage AI not just to automate
tasks but enable systems to think, learn, and empower workers with
the right intelligence to make decisions in ways that were
previously unimaginable.
The Epicor Grow portfolio is built to take advantage of these
opportunities, unlocking new levels of efficiency, innovation, and
competitiveness for companies across the supply chain. This helps
workers reduce the complexity and friction in how they have
traditionally extracted and used intelligence from their financial
and operational data, machines, and external supplier
communities.
Core elements of the integrated portfolio include:
Epicor Prism™ - Epicor Prism is a patent-pending
generative AI service embedded across the Epicor Industry ERP Cloud
that empowers workers to access the right insights, in the right
context, at the right time to make smarter decisions. Epicor Prism
is specifically fine-tuned to the Epicor data structure, which has
been developed over decades of experience innovating across the
manufacturing, distribution, and retail industries. Users engage
with Epicor Prism in the context of their native Epicor ERP
platform, while behind the scenes task-specific agents collaborate
to surface insights or execute actions as prompted.
For example, users can leverage Epicor Prism as a code assistant
to create automated business processes more quickly, or use
conversational ERP to access production and purchasing insights
without the need to know where files are located. Epicor Prism can
also automate supplier communications to speed purchasing, enabling
users to automatically send RFQs to their supplier network and
parse and translate quotes to determine the best price and fastest
delivery.
Epicor Grow AI - Epicor Grow AI transforms the ERP
experience with AI that is easy-to-use, practical, and
outcomes-focused. Epicor Grow AI surfaces insights with high speed
and accuracy to solve industry-focused challenges in the familiar
context of a customer’s Epicor solutions. Example capabilities and
workflows include:
- AI-driven predictive analytics to help generate, analyze, and
act on multiple forecasts related to inventory, demand, and
sales.
- AI-generated sales orders created from natural language email
inquiries, speeding fulfillment and reducing customer service
effort while increasing conversion and customer satisfaction.
- Personalized, AI-generated product suggestions based on past
order history to help optimize inventory levels, reduce costs, and
drive greater revenue.
- AI-powered predictive maintenance suggestions and notifications
for fleet vehicles, reducing unscheduled vehicle downtime, delivery
delays, and maintenance costs.
- Accelerated access and knowledge sharing across the Epicor
library of product and support resources, giving users fast,
accurate answers to their questions with curated, AI-driven
responses.
Epicor Grow Inventory Forecasting – From Epicor’s recent
acquisition of Smart Software, users can leverage predictive
analytics and model “what-if” scenarios to better manage
inventories with embedded, purpose-built, machine-learning
forecasting engines.
Epicor FP&A – Deeply embedded Financial Planning and
Analysis capabilities for easy, accurate, and thorough financial
reporting.
Epicor Grow BI – Easy-to-use no-code technology joins
and transforms data with elegant visuals, metrics, and dashboards.
Users can get alerts and even externalize data blueprints to pair
with other BI tools for maximum flexibility. In addition, Epicor
recently expanded data center availability for Epicor Grow BI in
AWS U.K., supporting international organizations.
Epicor Grow Data Platform - A powerful way to manage
enterprise data in one place with a full-stack, no-code data
platform that delivers fast time to insight with deeper visibility.
The platform allows users to bring their data to one central
location to feed Epicor AI and BI applications, and uniquely
includes a no-code, interactive Pipeline Canvas to move or modify
prebuilt data pipelines or enable users to build their own. This
lets users selectively combine, clean, normalize, and analyze only
the data they need, saving time, cost, and delivering a higher
quality, more accurate output.
During Epicor Insights 2024, attendees can see live
demonstrations and learn more about the Epicor Grow portfolio at
the “Drive to AI” center in the Solutions Pavilion.
For more information, please visit our website.
About Epicor
Epicor Software Corporation equips hard-working businesses with
enterprise solutions that keep the world turning. For more than 50
years, Epicor customers in the automotive, building supply,
distribution, manufacturing, and retail industries have trusted
Epicor to help them do business better. Innovative Epicor solution
sets are carefully curated to fit customer needs and built to
flexibly respond to their fast-changing reality. With deep industry
knowledge and experience, Epicor accelerates its customers’
ambitions, whether to grow and transform, or simply become more
productive and effective. Visit www.epicor.com for more
information.
Epicor and the Epicor logo are trademarks of Epicor Software
Corporation, registered in the United States and other countries.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation. Results are not
guaranteed, and each user’s experience will vary.
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version on businesswire.com: https://www.businesswire.com/news/home/20240521680686/en/
Aaron Masterson Global Head of Corporate Communications
aaron.masterson@epicor.com 612-702-2182