WNS Recognized as a ‘Leader’ in Insurance BPO Services Across US, Europe, and Australia
February 14 2023 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced that
it has been recognized as a ‘Leader’ in Insurance by Information
Services Group (ISG) in multiple categories across the US, Europe
and Australia in its 2022 ISG Provider Lens™ Insurance BPO Services
Quadrant Report.
For Property and Casualty (P&C) services, WNS was named a
‘Leader’ in the US, European, and Australian markets. WNS’ global
leadership position in P&C is attributed to the company’s suite
of digital transformation solutions, end-to-end digitally
integrated operations model, strategic InsurTech partnerships, and
high-value commercial models. These capabilities are further
bolstered by WNS’ recent acquisition of Vuram, which has
strengthened the company’s ability to drive hyperautomation
solutions across the P&C value chain.
In Life and Retirement (L&R) BPO, the company was recognized
as a ‘Leader’ in the US and Europe, and a ‘Rising Star’ in
Australia. WNS has created unique Centers of Excellence (CoE’s)
supporting L&R clients, including a business transformation CoE
with more than 200 insurance-specific transformation resources and
an actuarial CoE with over 450 domain experts. WNS combines these
domain-centric capabilities with its platform-led, end-to-end
digitized operations approach to help clients drive sustainable
business value.
In the L&R TPA (Third Party Administration) sector, WNS was
named a ‘Leader’ in the US. The company’s unique end-to-end BPaaS
solution (InVog), robust partnership ecosystem, blended delivery
model, and emphasis on outcome-based engagement models were cited
as key differentiators.
"This year, we are once again honored to be recognized as a
‘Leader’ in Insurance by ISG. Our deep industry knowledge,
digitally led solutions, and advanced analytics capabilities are
helping our clients improve their competitive positioning and
deliver better results. We are constantly investing for the future
and working with our clients to ‘co-create’ industry-leading
solutions,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS’ digital-first solution approach for the full spectrum of
L&R and P&C BPO offerings (including L&R TPA
capabilities) in the US is backed by a robust partner ecosystem. It
creates strong value propositions with outcome-based commercial
models to help its clients reimagine and rethink their businesses
through innovative digital approaches. WNS has extensive experience
in Europe in providing a broad range of solutions across L&R
and P&C BPO offerings and growing its focus on hyper-automation
and building interesting propositions using data wrangling, NLP,
and other emerging technologies. WNS also leverages ‘actuarial
center of excellence (CoE)’ deep strengths to win clients and
deliver agreed outcomes,” Ashish Jhajharia, ISG Lead Analyst,
Insurance US and Europe.
WNS partners with more than 65 global insurers, re-insurers,
brokers and InsurTech firms to ensure they succeed in a dynamic
business environment. We transform traditional insurance operations
into a future-ready state by capitalizing on our organizational
strengths, including deep industry expertise, advanced analytics,
digital capabilities and an innovative and collaborative culture.
Our solutions help manage risk, reduce indemnity spending, lower
the cost of service, and improve customer experience to enable our
clients to succeed along their transformation journeys.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics, and process expertise to co-create
innovative, digitally led transformational solutions with over 400
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of December 31, 2022, WNS had 57,994
professionals across 64 delivery centers worldwide including
facilities in Canada, China, Costa Rica, India, the Philippines,
Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States.
For more information, visit www.wns.com or follow us on
Facebook, Twitter, LinkedIn, and Instagram.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20230209005355/en/
Investors: David
Mackey EVP – Finance & Head of Investor Relations WNS
(Holdings) Limited +1 (646) 908-2615 david.mackey@wns.com
Media: Archana
Raghuram Global Head – Marketing & Communications and
Corporate Business Development WNS (Holdings) Limited +91 (22) 4095
2397 archana.raghuram@wns.com; pr@wns.com
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