TELUS awarded Fastest Mobile Network in Canada for seventh consecutive time
February 22 2021 - 9:10AM
At a time when network connectivity is more important than ever,
TELUS announced today that it has been recognized as the best
mobile network in Canada in Opensignal’s Mobile Network Experience
Report February 20211. TELUS took first place for Video Experience,
Voice App Experience, Download Speed Experience, Upload Speed
Experience, and tied for first in 4G Availability, 4G Coverage
Experience, and Games Experience. In addition, TELUS earned the
2020 Fastest Mobile Network and Best Mobile Coverage Speedtest
Awards™ in Canada2 from Seattle-based Ookla® for Q3-Q4 2020.
“As Canadians rely more than ever on our
world-leading network technology to work, learn, be entertained and
stay connected to what matters most, this recognition from UK-based
Opensignal and Seattle-based Ookla, reinforces the value of our
significant capital investments in broadband wireless and fibre
technologies,” said Darren Entwistle, President and CEO, TELUS.
“Thanks to the skill and talent of our engineers, technologists and
network innovators, people across the country can be confident that
TELUS’ globally leading network, with its world best speed and
expansive coverage, will continue to keep them connected to
critical economic, educational and social resources as we navigate
another dynamic year.”
Key findings from Opensignal include:
- Canadians reported the fastest average download speeds on
TELUS, with an impressive Download Speed Experience score of 72.8
Mbps.
- TELUS won the Video Experience Award with a score of 74.5
points on a 100-point scale
- TELUS outpaced other major operators for Upload Speed
Experience, with its users observing an average speed of 11.2 Mbps,
0.7-0.8 Mbps higher than their peers
- TELUS continues to lead in the measure of the quality of
experience for over-the-top (OTT) voice services — mobile voice
apps such as WhatsApp, Skype and Facebook Messenger
TELUS’ wireless and wireline networks continue to
serve Canadians with the highest quality and excellence during the
ongoing COVID-19 pandemic. With increasingly more Canadians working
and learning from home, we are continually investing in new
technologies to enhance TELUS’ network resiliency and world class
performance standards to ensure that our customers have a seamless,
robust experience.
Since 2000, TELUS has invested nearly $240 billion
in network infrastructure, spectrum, and operations to enhance the
coverage, speed, and reliability of its networks. Over the next
three years, TELUS has committed to investing an additional $40
billion to support the roll out of its 5G network, which will
enhance innovation and help drive digital development across key
sectors of the Canadian economy.
The recognition from Opensignal and Ookla
complement the countless accolades TELUS has earned over the years
in respect of their world-leading wireless network. In 2020, TELUS
was recognized by other independent industry-leading experts,
including US-based J.D. Power, Victoria-based Tutela, and New
York-based PCMag, building on an outstanding record of achievement
with respect to network excellence. Notably, these awards are based
on TELUS’ national networks, inclusive of both urban and rural
coverage.
About
TELUS
TELUS (TSX: T, NYSE: TU)
is a dynamic, world-leading communications technology company with
$16 billion in annual revenue and 16 million customer connections
spanning wireless, data, IP, voice, television, entertainment,
video, and security. We leverage our global-leading technology and
compassion to enable remarkable human outcomes. Our longstanding
commitment to putting our customers first fuels every aspect of our
business, making us a distinct leader in customer service
excellence and loyalty. In 2020, TELUS was recognized as having the
fastest wireless network in the world, reinforcing our commitment
to provide Canadians with access to superior technology that
connects us to the people, resources and information that make our
lives better. TELUS Health is Canada’s leader in digital health
technology, improving access to health and wellness services and
revolutionizing the flow of health information across the continuum
of care. TELUS Agriculture provides innovative digital solutions
throughout the agriculture value chain, supporting better food
outcomes from improved agri-business data insights and processes.
TELUS International (TSX and NYSE: TIXT) is a leading digital
customer experience innovator that delivers next-generation AI and
content management solutions for global brands across the
technology and games, ecommerce and FinTech, communications and
media, healthcare, travel and hospitality sectors. TELUS and TELUS
International operate in 25+ countries around the world. Together,
let’s make the future friendly.
Driven by our passionate
social purpose to connect all citizens for good, our deeply
meaningful and enduring philosophy to give where we live has
inspired TELUS, our team members and retirees to contribute more
than $820 million and 1.6 million days of service since 2000. This
unprecedented generosity and unparalleled volunteerism have made
TELUS the most giving company in the world.
For more information
about TELUS, please visit telus.com, follow us @TELUSNews on
Twitter, and @Darren_Entwistle on Instagram.
____________________
1 Opensignal Awards — Canada: Mobile Network
Experience Report February 2021, based on independent analysis of
mobile measurements recorded during the period Oct 1 – Dec 29, 2020
© 2021 Opensignal Limited.
2 Based on analysis by Ookla® of Speedtest
Intelligence® data for Q3-Q4 2020. Ookla trademarks used under
license and reprinted with permission.
For more information, please contact:
Brandi Rees
TELUS Public Relations
brandi.rees@telus.com
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