Prudential partners with EvolutionIQ to help disability insurance claimants recover and return to work
September 15 2023 - 9:00AM
Business Wire
AI-powered claims guidance platform blends human touch with
advanced technology for more meaningful customer impact.
Prudential Financial, Inc. (NYSE: PRU) has made a new strategic
partnership with EvolutionIQ, a technology company with an
artificial intelligence-driven platform that will enhance
Prudential’s disability claims ecosystem.
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Carolynn Smith, Head of Prudential’s
Group Insurance Operations (Photo: Business Wire)
With AI playing an increasingly crucial role in businesses
today, the integration of this platform into Prudential’s claims
process augments the important work of the company’s disability
claims examiners. EvolutionIQ uses proprietary, next-generation
machine learning to provide specialized insights that will help
Prudential streamline the disability claims process.
EvolutionIQ’s rich, data-driven guidance will allow Prudential’s
examiners to manage each short- and long-term disability claim to
its optimal outcome by enabling examiners to focus on claims where
their expertise is most required. This will help examiners expedite
the claims process, eliminate manual work, and spend more time
helping disability claimants put their lives back on the recovery
track faster.
“Our partnership with EvolutionIQ drives greater and more
meaningful customer impact by blending human touch with advanced
technology,” said Carolynn Smith, head of Group Insurance
Operations for Prudential. “Both companies are united by our sense
of shared purpose, which makes this partnership even more exciting
because it allows us to capitalize on the potential to deliver
additional value across our entire business system.”
This partnership follows Prudential’s initial deployment and
extensive evaluation of EvolutionIQ’s platform and implementation
services. It includes a multiyear license agreement for all of
EvolutionIQ’s Group disability products.
“We’re excited to be a central part of Prudential’s claims
excellence strategy,” said Michael Saltzman, co-founder and co-CEO
of EvolutionIQ. “Joining forces with Prudential is a win-win for
both companies and we’re thrilled to be partnering with a market
leader in improving the claims experience to help more people who
experience an injury or illness get back to living the productive
life they want to live.”
ABOUT PRUDENTIAL Prudential Financial, Inc. (NYSE: PRU),
a global financial services leader and premier active global
investment manager with more than $1.4 trillion in assets under
management as of June 30, 2023, has operations in the United
States, Asia, Europe and Latin America. Prudential’s diverse and
talented employees help make lives better and create financial
opportunity for more people by expanding access to investing,
insurance, and retirement security. Prudential’s iconic Rock symbol
has stood for strength, stability, expertise and innovation for
nearly 150 years. For more information, please visit
news.prudential.com.
Prudential Group Insurance manufactures and distributes a full
range of group life, long-term and short-term disability, and
corporate and trust-owned life insurance in the U.S. to
institutional clients primarily for use within employee and
membership benefit plans. The business also sells critical illness,
accidental death and dismemberment, and other ancillary coverages.
In addition, the business provides plan administrative services in
connection with its insurance coverages, and administrative
services for employee paid and unpaid leave including FMLA, ADA,
and PFL.
ABOUT EvolutionIQ EvolutionIQ pioneered Claims Guidance
in 2019. Its explainable AI guides insurance claims professionals
to their highest potential impact claims, improving the claimant
experience and delivering better claim outcomes to claimants,
carriers and their customers. EvolutionIQ serves the group
disability, individual disability and workers’ compensation markets
worldwide. EvolutionIQ’s AI native products have been adopted by
70% of the top 15 U.S. disability carriers and a growing list of
workers’ compensation carriers. The New York-based company employs
115 staff across the United States, Europe and Australia. For more
information, visit evolutioniq.com and follow the company on
LinkedIn.
1073566-00001-00
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version on businesswire.com: https://www.businesswire.com/news/home/20230915570563/en/
MEDIA Prudential Marisa Amador +1
973-802-8969 marisa.amador@prudential.com
EvolutionIQ Jason Kapler +1 917-740-5608
jason@evolutionIQ.com
CONNECT WITH US: Visit prudential.com Follow on
LinkedIn
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