All-in-one restaurant mobile point-of-sale,
contactless payment hand-held solution provide staff the
flexibility to serve diners anywhere on property
AUSTIN,
Texas, Nov. 9, 2022 /PRNewswire/ -- Restaurants
now have the freedom to serve customers from anywhere with the new
Oracle MICROS Simphony mobile order and pay solution. So, whether a
customer is dining-in, picking up curbside or lounging poolside,
the handheld restaurant point-of-sale (POS) and payment device
enables servers to place orders and have them fired off to the
kitchen in seconds. When it's time to close out the check servers
can accept multiple forms of payment including contactless and
mobile wallets, or switch to guest pay mode and allow patrons to
swipe, dip or tap their preferred payment card.
And because the Oracle MICROS Simphony mobile order and pay
solution runs on the Oracle Payments Cloud Service, restaurants
have simple transparent payment terms with no hidden fees.
"Consumer tolerance for wait times is short, and it's only
exacerbated by tight labor conditions," said Simon de Montfort Walker, senior vice president
and general manager, Oracle Food and Beverage. "Operators need to
improve service times and overall efficiency – a mobile-first
strategy can do just that while simultaneously improving the
customer experience. Putting Simphony in the hands of every server
enables staff to focus solely on their guests – regardless of
location which not only saves valuable time, but also improves the
experience leading to higher tips, satisfaction, and return
visits."
Oracle MICROS Simphony gives restaurants an all-in-one
restaurant technology solution to manage everything from menu
creation to payment with a single line of support and centralized
view of their revenue and credit card processing costs, from the
POS to their bank account. With the new mobile order and pay
offering restaurants can:
- Improve service: Whether a restaurant wants to deploy
team members to line-bust drive-thru queues during peak order
volume, offer customers the option pay at the point of curbside
pickup, or give hotel patrons a curated experience poolside, Oracle
MICROS Simphony mobile order and pay offers a rugged, portable, and
efficient solution to serve guests anywhere on property. And in the
event WIFI connectivity is dropped, the solution can automatically
sync data and process payment upon reconnection.
- Reduce administrative burden: Unlike competitive
products, Simphony provides restaurant operators with a transaction
platform that manages multiple menus, and menu configurations,
across corporate and franchise stores on a single database running
on Oracle Cloud Infrastructure. All menu data, including images,
prices, allergens and nutritional information can be synchronized
in real time across online, mobile, and fixed POS devices.
- Increase security: The tamper resistant Oracle MICROS
Simphony mobile order and pay solution runs on an Android payment
device with 3DES encryption, DUKPT key management, and PCI PED 5.X.
The payments functionality is powered by a secure PCI DSS
service.
Oracle MICROS Simphony mobile order and pay solution is
available today in the US. Learn more at Oracle Food and
Beverage.
About Oracle Food &
Beverage
Oracle Food and Beverage, formerly MICROS, brings 45 years of
experience in providing software and hardware solutions to
restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and
theme parks. Thousands of operators, both large and small, around
the world are using Oracle technology to deliver exceptional guest
experiences, maximize sales, and reduce running costs.
About Oracle
Oracle offers integrated suites of applications plus secure,
autonomous infrastructure in the Oracle Cloud. For more information
about Oracle (NYSE: ORCL), please visit us at www.oracle.com.
Trademarks
Oracle, Java, and MySQL are registered trademarks of Oracle
Corporation.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/new-oracle-mobile-order-and-pay-lets-restaurants-serve-customers-from-tableside-to-curbside-301670706.html
SOURCE Oracle