Olo Partners With Radar to Power Next Generation QSR Experiences
March 04 2022 - 9:00AM
Business Wire
Geofencing technology integrated with digital
ordering to help minimize pick-up and delivery wait times, maximize
kitchen efficiencies
Olo (NYSE: OLO), a leading on-demand commerce platform powering
the restaurant industry’s digital transformation, today announced
an integration with Radar, a leading geofencing platform. The
enhanced integration and strategic partnership will enable trip
tracking functionality to improve the digital order fulfillment
process and off-premise experience for Olo and Radar’s marquee
restaurant brands and their consumers.
“With digital ordering as prominent as ever, we are constantly
looking for opportunities to further improve the off-premise
experience – to make it faster, more efficient, and more
convenient,” said Noah Glass, Founder & CEO at Olo. “Our work
with Radar will allow brands to leverage technology for a more
seamless digital order fulfillment process across all areas of the
restaurant including the kitchen, front-of-house, and for
consumers. Consumer demand for order ahead and curbside pickup is
here to stay, and brands that maximize output while optimizing the
consumer experience will gain a significant competitive edge.”
Through its sophisticated geofencing technology, Radar
automatically sends orders placed through a restaurant’s custom
app, powered by Olo, to a brand’s kitchen when consumers are close
to arrival so that the food is ready at the exact time it’s needed.
Such accurate and efficient trip tracking capabilities minimize
wait times, maximize operations of the kitchen and staff, and
ensure consumers get their food as fresh as possible.
“Equipped with precise knowledge pinpointing when a customer
will arrive to pick up their order, Radar reduces wait times and
ensures customers get the fresh, high-quality food they know and
love from their dine-in experience,” said Nick Patrick, CEO of
Radar. “Partnering with Olo allows us to extend our reach to
improve the off-premise experience for more guests at some of the
largest QSR brands in the space. We are thrilled to enhance
efficiencies for restaurants and provide consumers with an overall
better experience.”
“When CKE Restaurants, parent company of Carl’s Jr. and Hardee’s
restaurants, embarked on our digital transformation through the
launch of our first ever mobile app and responsive web ordering
systems, creating a frictionless and enhanced digital customer
experience was a top priority. We elected to partner with both Olo
and Radar, to double down on the customer experience pillar by
leveraging their integrated, best-in-class technology,” said Phil
Crawford, Chief Technology Officer at CKE Restaurants. “Radar and
Olo’s integration perfectly aligns with our mission to put the
customer experience first and will ensure we don’t miss a beat as
consumer behaviors continue to evolve at record pace.”
About Olo
Olo (NYSE: OLO) is a leading on-demand commerce platform
powering the restaurant industry’s digital transformation. Millions
of orders per day run on Olo’s enterprise SaaS engine, enabling
brands to maximize the convergence of digital and brick-and-mortar
operations. The Olo platform provides the infrastructure to capture
demand and manage consumer orders from every channel. With
integrations to over 200 technology partners, Olo customers can
build digital experiences with the largest and most flexible
restaurant commerce ecosystem on the market. Over 500 restaurant
brands use Olo to grow digital sales, maximize profitability, and
preserve direct consumer relationships. Learn more at olo.com.
About Radar
Radar is the leading geofencing platform powering
next-generation location-based digital experiences for enterprises
and high-growth startups. With powerful SDKs, APIs, dashboards and
integrations, Radar’s developer-friendly, privacy-first full-stack
platform offers the building blocks for every product and
service.
At a time when customer service has never been more important,
the company helps brands deliver cutting-edge, location-aware
experiences that bridge the digital and physical divide in today’s
world. Radar is backed by leading venture capital firms including
Insight Partners, Accel, Two Sigma Ventures, Heavybit, Prime Set
and Bedrock Capital. Founded in 2016, Radar is headquartered in
Brooklyn, NY. For more information, visit radar.com or follow us on
Twitter @radarlabs.
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version on businesswire.com: https://www.businesswire.com/news/home/20220304005093/en/
Media Contact for Olo: olo@icrinc.com
Media Contact for Radar: radar@launchsquad.com
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