BMC Software Unveils New Enhanced BMC AppSight Application Problem Resolution System for Pre-Production
August 16 2007 - 10:22AM
Business Wire
BMC Software (NYSE:BMC) today announced that it has released an
enhanced BMC AppSight System for Pre-production that is available
immediately. The new BMC AppSight System enhances the core
capabilities of BMC AppSight that enable software development
organizations to automate and significantly accelerate the
iterative process of resolving application problems during
development and testing. The new enhanced BMC AppSight includes
role-based views for all stakeholders, from non-technical testers,
to test managers and developers. This streamlines the process for
capturing, documenting, and finding the root cause of errors. Using
patented software technology that is analogous to an aircraft�s
black box flight recorder, BMC AppSight captures a full record of
application execution at the time a problem occurs, so it reduces
the need for time-consuming documentation, and eliminates the need
for developers and testers to attempt to recreate uncovered issues
multiple times throughout the analysis process. Using the enhanced
BMC AppSight System, black box technology runs in the background
during functional, performance, and user acceptance testing, which
may be performed manually or automatically. When a problem is
detected, the full problem information is automatically saved and
attached to a defect report within the defect tracking system.
Because the full application execution is captured -- including an
animated screen capture, configuration, etc. -- there is little
need to document the defect and no room for misinterpretation of
the events leading up to the error. The developer would then access
the recorded information from the defect tracking tool, open it in
the BMC AppSight Console, and analyze its root cause. The enhanced
BMC AppSight System offers benefits such as: Reduces time
developers spend on problem resolution, thus allowing more time to
build more functionality, fix more defects in a given timeframe or
reduce project costs and resource requirements. Increases
productivity of testers, as new role-based views greatly minimize
the need to document uncovered defects. Eliminates �irreproducible�
defects and minimizes back-and-forth between development and
testing, as every error is fully recorded and available with every
defect report. Fully integrates into an organization�s existing
development and testing processes -- new connectors and open API
enable easy integration with industry-leading defect tracking
tools. �When we deployed the new enhanced BMC AppSight into our
testing scenarios, we were excited to observe that it exceeded our
expectations.� said Jon Baker, Software Development Manager at
Tritech. �It is clear to us that BMC put a great deal of thought
into this new enhanced system and definitely had its customers�
testing and development needs top of mind.� The new system includes
the following components: Role-based testing views that enable each
stakeholder to access the capabilities required to get the job
done. Non-technical testers may now use an extremely simple,
VCR-like control panel to activate a BMC AppSight Black Box while
performing any type of testing; test managers may also configure
the system per test suite. Centralized log repository, which stores
and manages all recordings in a centralized location, allowing for
easy collaboration between testers and developers. Open interface
for integrating with any defect tracking tool. Integration with
IBM� Rational� ClearQuest� is available off-the-shelf. Additional
integrations, such as with Microsoft� Visual Studio� Team System
(VSTS), will become available soon. �The ultimate goal of BMC
AppSight continues to be to optimize the development organization
by automating the time-consuming, manual process of problem
resolution � a process many development execs don�t realize is
robbing their teams of up to 30 percent of their time. We feel that
this new enhanced version of BMC AppSight for Pre-production brings
our customers the next level of efficiency,� said Eldad Maniv, VP
of product management, BMC Software. About BMC AppSight The BMC
AppSight System optimizes application development by automating
problem resolution -- a process that consumes 30 to 60 percent of a
development team's�time during testing and maintenance. Over 1,000
enterprises and independent software vendors (ISVs) rely on BMC
AppSight to improve staff efficiency, enhance application
functionality and quality, and accelerate software project delivery
dates. BMC AppSight was created by Identify Software Ltd., which
was acquired by BMC Software in May 2006. To learn more, visit
www.identify.com or call 1 800.364.5467. About BMC Software BMC
Software is a leading global provider of enterprise management
solutions that empower companies to automate their IT and align it
to the needs of the business. Delivering Business Service
Management, BMC solutions span enterprise systems, applications,
databases and service management. For the four fiscal quarters
ended June 30, 2007, BMC revenue was approximately $1.6 billion.
For more information, visit www.bmc.com.
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