CA Technologies Recognized for Exceptional Customer Service and Support
March 16 2017 - 9:00AM
Business Wire
Omega’s NorthFace ScoreBoard Award Spotlights
Company’s Ability to Exceed Customer Expectations for the Fifth
Year in a Row
CA Technologies (NASDAQ: CA) was again named a recipient of the
NorthFace ScoreBoard AwardSM from Omega Management Group Corp in
recognition of achieving excellence in customer service and support
for 2016. This marks the fifth consecutive year that CA has
received the award.
Presented by the Omega Management Group, industry specialists in
the field of customer experience management, the award recognizes
companies that have exceeded expectations in customer satisfaction
during the prior calendar year, based on an independent analysis of
surveys from their own customers.
“The NorthFace ScoreBoard Award recognizes organizations who not
only offer exemplary customer service, but who also center their
existence on a deep commitment to exceeding customer expectations,”
said John Alexander Maraganis, president & CEO of Omega. “The
majority of companies are repeat recipients, underscoring an
ongoing commitment to implementing a Customer Experience Management
strategy.”
“At CA, our mission is to remove the barriers between ideas and
business outcomes for our customers,” said Dayton Semerjian,
general manager, Global Customer Success, CA Technologies. “We are
honored to receive the Omega NorthFace ScoreBoard Award based on
our customers’ feedback. As we continue to focus on delivering a
great customer experience, we take pride in knowing we are
successfully meeting our customers’ ever increasing expectations of
support.”
In 2016, Omega judged more than 250 projects, many international
in scope, from 70 companies based in the U.S. and abroad.
The NorthFace ScoreBoard Award ceremony will take place at
Omega’s annual Symposium for Customer Operations & Relationship
Exposition (SCORE) 2017 Conference taking place later this
year.
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels
transformation for companies and enables them to seize the
opportunities of the application economy. Software is at the heart
of every business in every industry. From planning, to development,
to management and security, CA is working with companies worldwide
to change the way we live, transact, and communicate – across
mobile, private and public cloud, distributed and mainframe
environments. Learn more at www.ca.com.
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CA TechnologiesRita O’Brien, 631-342-6687Corporate
Communicationsrita.obrien@ca.com
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