Lab will focus on developing innovative
business solutions to deliver best-in-class digital experiences to
clients
Virtusa Corporation (NASDAQ GS:VRTU), a global provider of
digital engineering and IT outsourcing services that accelerates
business outcomes for its clients, today announced the launch of
its Pega Technology Innovation Lab, a first-of-its-kind center
focused on digital process automation (DPA) research and
innovation, in Hyderabad, India. The lab will leverage
Virtusa’s deep understanding of the Pega® Platform, with Virtusa’s
rich engineering heritage and deep domain expertise, to develop and
implement innovative Pega DPA solutions to accelerate digital
business transformation journeys for its clients.
Digital process automation, including modernizing and
re-engineering process and service architectures, is core to
helping organizations extract the maximum value from their digital
investments. Virtusa’s Innovation Lab is aimed at helping clients
understand and capitalize on opportunities for digitally enhancing
their business processes to drive innovations, increase business
agility, and create competitive advantage. The lab will focus on
developing scalable Pega-based solutions that seamlessly integrate
front and back office operations, bring in workflow intelligence
and automation, and leverage real-time analytics.
“We are very excited about this new investment that not only
strengthens our DPA innovation velocity, but also reaffirms our
commitment to being a partner of choice for Pega-led DPA solutions.
Our new Pega Technology Innovation Lab will improve how we empower
our teams to learn, collaborate, and build Pega solutions that
deliver best-in-class customer experiences,” said John Gillis,
co-founder and executive vice president, Client Services and
Business Development, Virtusa. “We have continuously made
significant investments in Pega product development and building IP
solutions on the Pega Platform, and we are committed to maintaining
our leadership position in helping enterprises transform
digitally. Our new lab will help us quickly bring to market
the next generation of digital process automation and industry
solutions for clients.”
The lab provides an environment for clients to ideate, create
business cases and proof-of-concepts, and develop and test
next-generation solutions that enable them to capitalize and derive
the maximum value from their Pega-based tools.
Features of Virtusa’s Pega Technology Innovation Lab
include:
- A collaborative workspace for our
clients to co-create and co-innovate Pega-based solutions, driven
through a unique sandbox environment that facilitates ideation,
design-thinking, prototyping, and testing of new solution
concepts.
- A Pega Solutions Center of Excellence
that works closely with on-site client facing teams to funnel new
innovations through the lab, including Pega’s artificial
intelligence (AI), user interface design (UI), and user experience
design (UX) capabilities, as well as Pega® Robotics, Pega® Customer
Decision Hub, and Virtusa’s own business solutions.
“Businesses are facing increasingly complex challenges that
require innovative technology solutions to achieve success,” said
Ken Nicolson, vice president, global alliances, Pegasystems.
“Working with trusted and committed partners like Virtusa is an
integral part of delivering optimal solutions. This new facility
represents both Virtusa’s longstanding commitment to Pega
implementation, as well as continued innovation in the areas that
matter most to our clients.”
Since 2000, Virtusa has served Global 2000 clients through its
integrated set of end-to-end DPA offerings, enabling them to
achieve customer-centricity, productivity, and targeted business
outcomes. With hundreds of global transformation programs built on
the Pega Platform, Virtusa has made significant investments in
building IP solutions and engineering rigor to support its service
delivery. Additionally, Virtusa’s ongoing focus on DPA solutions
leverages predictive and decision analytics, mobility, and social
media to shape the changing dynamics of customer-supplier
relationships from the process improvement perspective.
Virtusa has achieved several distinctions for its capabilities
and work, including winning multiple Pega Partner awards; being
named a leader among BPM service providers by analyst firm
Forrester Research in The Forrester Wave™: BPM Service Providers,
Q4 2016; a winner of an IDC FinTech Real Results award for
successful implementation of a leading edge digital transformation
program; and a recipient of the 2017 Stevie American Business Award
for Most Innovative Technology Company of the Year.
Pegasystems is the leader in software for customer engagement
and operational excellence. Built on its Pega Platform, Pega’s
adaptive, cloud-architected software empowers people to rapidly
deploy, and easily extend and change applications to meet strategic
business needs. Pega’s industry-leading capabilities in CRM and BPM
are powered by advanced AI and robotic automation to help the
world’s leading brands achieve breakthrough business results.
To learn more about Virtusa’s Digital Process Automation
solutions and capabilities, visit:
http://www.virtusa.com/perspective-cat/dpa/
About Virtusa
Virtusa Corporation (NASDAQ GS: VRTU) is a global provider of
Digital Business Transformation, Digital Engineering, and
Information Technology (IT) outsourcing services that accelerate
our clients’ journey to their Digital Future. Virtusa serves Global
2000 companies in Banking, Financial Services, Insurance,
Healthcare, Telecommunications, Media, Entertainment, Travel,
Manufacturing, and Technology industries.
Using a combination of digital strategy, digital engineering,
business implementation, and IT platform modernization services,
Virtusa helps clients execute successful end-to-end digital
business transformation initiatives.
Virtusa engages its clients to re-imagine their business models
and develop strategies to defend and grow their business by
introducing innovative products and services, developing
distinctive digital consumer experiences, creating operational
efficiency using digital labor, developing operational and IT
platforms for the future, and rationalizing and modernizing their
existing IT applications infrastructure. As a result, its clients
are simultaneously able to drive business growth through
digital-first customer experiences, while also consolidating and
modernizing their IT application infrastructure to support digital
business transformation.
Holding a proven record of success across industries, Virtusa
readily understands its clients' business challenges and uses its
domain expertise to deliver innovative applications of technology
to address its clients’ critical business challenges. Examples
include building the world's largest property & casualty claims
modernization program; one of the largest corporate customer
portals for a premier global bank; an order to cash implementation
for a multinational telecommunications provider; and digital
transformation initiatives for media and banking companies.
Founded in 1996 and headquartered in Massachusetts, Virtusa has
operations in North America, Europe, and Asia.
© 2018 Virtusa Corporation. All rights reserved.
Virtusa, Accelerating Business Outcomes, BPM Test Drive and
Productization are registered trademarks of Virtusa Corporation.
All other company and brand names may be trademarks or service
marks of their respective holders.
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GreenoughAmy Legere,
781-275-6517alegere@greenough.biz
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