Verint Platform Extension Program Achieves Impressive Growth, Spotlights Innovation
March 27 2023 - 8:30AM
Business Wire
Verint Marketplace Technology Showcase in April to Feature
Latest Partner Innovations to Maximize Efficiency, Improve Customer
Experience and Increase ROI
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today
announced the Verint Marketplace Technology Showcase in April to
highlight the many innovative solutions and services Verint
partners have developed and made available in the Verint
Marketplace since its launch.
Verint strives to help partners and customers increase
collaboration and ideation. Verint Connect, an interactive
engagement portal, is designed to give customers and partners
access to the information they need about Verint solutions,
services and training all in one place and has been built on its
Community application and accessible directly from the Verint
Platform. The core tenants of the next-generation Verint Partner
Program launched in 2022 are to make it easier and faster for
partners to accelerate growth, expand portfolios and differentiate
in the market.
A key element is the Verint Platform Extension Program (PEP)
that enables partners to create differentiated and innovative
customer solutions to drive revenue by integrating across the
Verint portfolio – leveraging Verint data and combining Verint and
partner capabilities. Also integral to the Verint partner program
is the Verint Developer Portal, where registered users can access
cross-product Verint APIs with consistent security patterns,
documentation, and interfaces.
Verint PEP has achieved impressive growth since 2022 with a 104
percent increase in the number of partners participating in the
program, an increase of 225 percent in traffic to the Verint
Developer Portal, and a 194 percent increase in partner listings
available in Verint Marketplace. A global badging system was also
rolled out this year to recognize Verint authorized PEP
Partners.
The Verint Marketplace serves as the focal point for information
on extensions to Verint solutions, including expansion modules
available from platform extension program partners. Customers can
easily download these updates and install them into their own
environment, whether on-premises or in the cloud. It’s through this
marketplace that Verint partners can promote integrations or
services they have built that benefit or connect to the Verint
Platform.
The Verint Marketplace Technology Showcase, April 19-20, is a
two-day virtual event that will feature a diverse lineup of
partners – 4 Roads, Bright Pattern, Connex, Group Elite,
Intelligent Voice, Intradiem, Servion, SPAR Solutions, Syndeo,
Talkdesk, and Zoom – and the innovations they have made available
to customers in the Verint Marketplace. Register here.
Visit Verint at Enterprise Connect, March 27-30 in Orlando,
Fla., Booth #1406. For more information, visit Verint Partner
Community.
About Verint
Verint® (NASDAQ: VRNT) helps the world’s most iconic brands
build enduring customer relationships by connecting work, data, and
experiences across the enterprise. More than 10,000 organizations
in 180 countries – including over 85 of the Fortune 100 companies –
are using the Verint Customer Engagement Platform to draw on the
latest advancements in AI, analytics, and an open cloud
architecture to elevate customer experience.
Verint. The Customer Engagement Company®. Learn more at
Verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2022, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, VERINT DA VINCI THE CUSTOMER ENGAGEMENT COMPANY,
BOUNDLESS CUSTOMER ENGAGEMENT, AND THE ENGAGEMENT CAPACITY GAP are
trademarks of Verint Systems Inc. or its subsidiaries. Verint and
other parties may also have trademark rights in other terms used
herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20230327005134/en/
Media Relations Sue Huss sue.huss@verint.com
Investor Relations Matthew Frankel
matthew.frankel@verint.com
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