Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement
Company™, today announced a line-up of events taking place
throughout the month that focus on simplifying, modernizing and
automating customer engagement.
Improve Contact Center Quality and Compliance with AI-Driven
AutomationNovember 8; CRMXchange Virtual Conference: Quality
& Analytics
Verint’s VP of VoC portfolio market strategy, Carmit DiAndrea,
will discuss how to “Improve Contact Center Quality and Compliance
with AI-Driven Automation” at noon ET. Automation can improve the
speed at which work gets done, reduce cost and errors, improve
compliance, increase objectivity, easily scale to cover 100% of
interactions and improve agent productivity, quality and
satisfaction. Attendees can learn:
- How AI-driven automation within a
quality program can revolutionize how to measure agents and improve
performance
- How automation combined with real-time
speech analytics can drive better outcomes such as increasing sales
and preventing compliance errors
- Real success stories of how
organizations of all types are taking advantage of automation and
real-time analytics to improve contact center quality and
performance
Financial Compliance Innovation WorkshopsNovember
12-14, 20 and 29; Booth #2G17, Singapore FinTech Festival; Central,
Hong Kong; London, United Kingdom
Verint’s John Bourne, SVP, global channels and alliances, Phil
Fry, VP, financial compliance strategy, and Andy Davies, head of
global financial compliance, will join partners who are part of the
“Compliance Partner Program.” Attendees can gain insights on how to
turn regulatory burdens into a strategic advantage and unlock the
power of automated, game-changing technologies.
Branch Transformation 2018: Using Data
Analysis to Power BranchesNovember 27; London, United
Kingdom
Verint’s Carl Christon, director of client services, Kiran
Analytics (A Verint Company) and Paul Speight, director of service
and resource optimisation, Lloyds Banking Group (UK), will present
“Evolving Resource Optimisation to Deliver Branch Transformation”
at 2 p.m. BST. As branches transform to meet customers’ changing
needs and expectations, the workforce needs to be increasingly
efficient, effective and dynamic. Attendees can learn how the UK’s
largest banking group, Lloyds Banking Group, is meeting this
challenge by significantly growing its resource planning
capability—leveraging technology, insights and analytics to
optimise the distribution of its human resources.
IRPAAI Automation Innovation Conference - The AI Enabled
Enterprise: Harmonizing RPA, Intelligent Automation &
CognitiveNovember 29-30; New York, New York
Verint’s Craig Seebach, VP, global business strategy, enterprise
workforce engagement, will present “Unleashing Automation Across
Your Organization” at 1:50 p.m. ET. Robotic Process Automation and
other approaches to automation can be applied to all parts of the
enterprise to realize dramatic benefits. Attendees can
discover how broadening an automation strategy can help enterprises
simplify, modernize and automate operations—learning from real-life
use cases, including:
- End-to-end real-time process mapping to
quickly identify automation opportunities
- Automated quality management for
customer-facing employees
- Intelligent Virtual Assistants for
self-service savvy customers
- Assisted or unassisted RPA for complex
exception handling
To discover more about Verint’s global events, click here.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, over 10,000 organizations in more than 180
countries—including over 85 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable
Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2018, our Quarterly
Report on Form 10-Q for the quarter ended July 31, 2018, and other
filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT
COMPANY, NEXT IT, OPINIONLAB, TERROGENCE, SENSECY, CUSTOMER
ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, EDGEVR,
RELIANT, VANTAGE, STAR-GATE, SUNTECH, and VIGIA are trademarks or
registered trademarks of Verint Systems Inc. or its subsidiaries.
Other trademarks mentioned are the property of their respective
owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20181107005713/en/
Media RelationsAmy CurryVerint Systems
Inc.amy.curry@verint.comorInvestor RelationsAlan RodenVerint
Systems Inc.alan.roden@verint.com
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