Global Customer Event to Feature Customer Success Stories,
Technology Innovation, Global Research Findings, and How to
Simplify, Modernize and Automate Customer Engagement
Industry Analysts to Lead Sessions, Explore Trends and Share
Insights Throughout Event
Follow Key Happenings from the Conference at
#ConnectAtEngage
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement
Company™, today announced event highlights for its Engage™ Global
Customer Conference taking place next week—May 14-17—at the Dallas
Sheraton Hotel. With themes focused on simplifying, modernizing and
automating customer engagement, the event features tracks focused
on workforce engagement, self-service, voice of the customer,
compliance and fraud mitigation. The conference will also offer
motivational keynotes, innovation and experience zones, customer,
partner and analyst-led sessions, influential panels, networking
events and more.
Familiar Global Brands Deliver ROI-Driven Sessions
With solutions that span the enterprise—including workforce
engagement, intelligent self-service, voice of the customer, and
compliance and fraud—Engage 2018 attendees will hear about the
industry’s latest innovations and advancements, and how
organizations across vertical industries are achieving tangible
return on their investments in customer engagement solutions.
Sample customer-led sessions include:
- Allianz, “Using Speech Analytics to
Identify Associates for Targeted Accent Coaching”
- Carnival, “Valuing the Voice of the
Customer through Post-Call Feedback”
- Citigroup, “Addressing Fraud and Cyber
Risk”
- Holland America Line, “Strategic
Planner—Use Case, Benefits, Best Practices, and More”
- Navy Federal, “Top 10 Differences in
Workforce Management by Business Function”
- NRG Energy, “The Case for
Compliance”
- Plumchoice, “Using Desktop and Process
Analytics to Improve Performance Management”
- PNC Bank, “Is Your Security Solution a
Secure Solution?”
- Premier Bankcard, “Speech Analytics,
Your New Compliance Partner”
- Sears, “Creating Your Own Sistine
Chapel Using Verint Performance Management”
- Strathcona County, “Out with the Old,
In with the New—Modernizing Citizen Engagement”
- Technology Trends Group, “Is Your
Center Ready to Implement Enhanced Technology?”
- Union Bank, “Best Practices for
Technology Renewal”
- Urban Science, “Harness NPS to Drive
Demonstrable CX and Business Improvement”
- Xerox, “A True Story of Knowledge
Management Evolution and Innovation”
In addition, Verint partners and sponsors—including Avaya,
ConvergeOne, Dell, Five9, BranchServ, Johnson Controls, ADI and
more—will be part of the event to share their unique insights and
innovations, and engage with attendees in the Solutions Lounge.
Insightful Keynotes and Analyst-led Sessions
Joining the event this year will be thought leaders from
industry analyst firms that include 451 Research, Aberdeen,
Forrester, Frost & Sullivan, Opus Research, Ovum, Saddletree
Research, Temkin Group and D6 Research. Sharing insights and
exploring the future of workforce and customer engagement, they
will take part in a series of panel discussions, speaking
engagements, and customer interviews.
Also featured during this year’s event will be Shawn Achor,
motivational speaker and author of the best-selling book Big
Potential that speaks to “The Happiness Advantage: Linking Positive
Brains to Performance.”
Pre-Conference Workshops, Engagement Zones, Solutions Lounge
and More
The Product Innovation Zone offers sneak peeks at what Verint is
planning for the future and the opportunity to share suggestions
and feedback. Attendees also can share their perspectives on their
overall experiences with Verint in the Customer Experience Zone.
The popular breakfast roundtables and Coffee Talk sessions provide
opportunities to share information and network, while the Solutions
Lounge offers a closer look at solutions from Verint and its event
partners and sponsors in a fun, relaxed atmosphere.
By visiting Ask the Experts Zone, attendees can stay current
with tips, tricks and best practices through one-on-one meetings
with a Verint Professional Services consultant and/or a member from
Product Management or Support. Attendees can request an appointment
for any of these zones ahead of the conference by clicking here.
Alongside these activities are pre-conference workshops that
provide hands-on learning in a small, interactive environment.
Advanced registration is required, and attendees can sign up at the
main conference registration desk.
Register and Join Us on Social
Attendees are invited to share their thoughts and takeaways
throughout the conference via social media, using the hashtags
#Verint18 and #ConnectAtEngage. Click here to engage now and
register for the event.
About the Verint Engage Global Customer Conference
Engage is the annual global conference that brings Verint
customers, partners and industry experts together for three days of
sharing best practices, insight and education, as well as solution
discovery and peer-to-peer networking. With themes focused on
simplifying, modernizing and automating customer engagement, it
features tracks focused on workforce engagement, self-service,
voice of the customer, compliance and fraud mitigation. The event
is tailored for enterprise professionals across the many areas of
business that help shape the customer experience—contact center,
back-office and branch operations, self-service, ecommerce,
customer experience, marketing, IT and compliance. Verint Engage
2018 helps attendees maximize their technology investments,
discover big ideas and bold innovations, share proven practices and
new approaches for today’s rapidly evolving business environments,
and provide insight into future innovations for competitive
advantage. Click here to learn more.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, over 10,000 organizations in more than 180
countries—including over 85 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2018 and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE,
CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360,
WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO,
AUDIOLOG, CONTACT SOLUTIONS, NEXT IT, OPINIONLAB, ADTECH,
TERROGENCE, SENSECY, VERBA, EG SOLUTIONS, NXTERA, CUSTOMER
ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE
CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE,
ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Other trademarks mentioned are the property of their
respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20180510005344/en/
Verint Systems Inc.Media and Analyst RelationsAnne
Pattonanne.patton@verint.comorInvestor RelationsAlan
Rodenalan.roden@verint.com
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