Verint Connects to Tango Networks’ Mobile Solution to Extend
Its Customer Engagement Optimization Solutions and Respond to
Evolving Mobile Workplace Requirements
Verint® Systems Inc. (Nasdaq: VRNT) and Tango Networks today
announced that organizations can use their solutions together to
address the gap in managing the business communications occurring
through mobile devices each day, as well as concerns that customer
service organizations have about the security of those
interactions. This is particularly useful for companies in the
cable or insurance industries, and those with a focus on financial
trading and compliance regulations.
The level of unmanaged customer communications is increasing as
employees expand their use of mobile devices in the workplace.
While this provides more flexibility to workers, it can leave
companies exposed with an inability to effectively apply
traditional best practices for quality during customer interactions
and adhere to risk and compliance requirements.
Tango Networks can seamlessly connect employees’ mobile devices,
which are used in customer interactions and serve as an extension
to the company’s PBX or unified communications platform—and help
connect the Verint Customer Engagement Optimization™ solutions to
the rising mobile workforce. This translates into the ability to
help deliver the mobile phone capabilities organizations seek
without compromising quality or compliance. Additionally, it helps
make employee mobile devices an integral component of a contact
center’s communication platform and creates a more consistent
approach to managing overall service efforts.
“The combination of Tango Networks’ innovative mobile technology
with Verint’s position as a global leader in customer and employee
engagement, workforce optimization, and compliance solutions can
help corporations simply and securely mobilize their business
communications,” says Andrew Silver, CTO and co-founder, Tango
Networks. “Now, organizations can feel confident about extending
their mobile capabilities to employees without compromising quality
and compliance."
“The integration with Tango Networks helps proactively address
the needs of the changing workforce by extending the benefits of
customer and employee engagement and workforce optimization to
mobile devices,” adds Nancy Treaster, SVP and general manager,
strategic operations, Verint. “Doing so, helps hold customer
interactions over mobile communication channels to quality and
compliance standards, and supports organizations in adhering to
regulatory requirements that drive the need for voice and text
interaction recording.”
The Verint-Tango partnership was established in 2013. For more
information about these capabilities and the complete Verint
Customer Engagement Optimization portfolio, visit
www.verint.com.
About Tango Networks
Tango Networks empowers enterprises to extend their
full-featured Unified Communications (UC) solutions to any mobile
device for any user. Built with flexibility and connectivity in
mind, Tango’s Kinetic Communications Platform is the industry’s
first Software-Defined Communications solution to seamlessly
integrate mobile devices with leading enterprise voice and UC
applications. With Tango Networks, users have access to powerful
business telephony features from the mobile's native dialer, mobile
communications are compliant with corporate communication policies,
and personal and business personas remain separate. The platform is
easily and simply deployed across any existing UC environment to
help enterprises maximize the value of their mobile communications
investments. To find out more about Tango Networks visit
www.tango-networks.com
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, more than 10,000 organizations in approximately
180 countries—including over 80 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2016, our Quarterly
Report on Form 10-Q for the quarter ended October 31, 2016, and
other filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE,
CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360,
WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO,
AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT
SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE
SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR,
RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO,
SUNTECH, and VIGIA are trademarks or registered trademarks of
Verint Systems Inc. or its subsidiaries. Other trademarks mentioned
are the property of their respective owners.
Mobile World
CongressBarcelona,
SpainFebruary 27- March
2
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170301005395/en/
Verint Systems Inc.Industry
InformationCandace Flynn,
303-254-7152candace.flynn@verint.comorTango NetworksIndustry InformationJules Simon,
469-920-2113julessimon@tango-networks.comorVerint Systems
Inc.Investor RelationsAlan
Roden, 631-962-9304alan.roden@verint.com
Verint Systems (NASDAQ:VRNT)
Historical Stock Chart
From May 2024 to Jun 2024
Verint Systems (NASDAQ:VRNT)
Historical Stock Chart
From Jun 2023 to Jun 2024