HOLON, Israel, Nov. 18, 2019 /PRNewswire/ -- Sapiens
International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading
global provider of software solutions for the insurance industry,
today announced it has expanded its growing ecosystem by partnering
with Lightico, an industry leader that offers a next generation
platform for digital customer interactions for the insurance
market.
"Today's consumers have been trained by companies like Amazon,
Uber, Apple and Netflix to expect instant experiences anywhere,
especially on their mobile phones. Lightico helps insurers and
other businesses accelerate and simplify complex processes during
the critical 'last mile' of the customer journey," said Zviki
Ben-Ishay, co-founder and CEO, Lightico. "Our technology empowers
businesses to deliver the instant digital experiences consumers
demand by eliminating the ping-pong of paperwork, endless emails
and redundant phone calls that plague sales and service
processes."
Lightico was built to address the need to connect the front-end
customer experience to back-end systems, and its technology aims to
transform how businesses complete customer-facing processes. It has
received more than 10 awards and recognitions for its innovative
technology, including Amdocs' "Best Partner in the Digital Domain"
and Genesys' "App of the Year." The company was also recently a
2019 finalist for a CCW Excellence Award for "Disruptive Technology
of the Year."
To help its clients speed sales, improve customer satisfaction
and reduce claims cycle times, Sapiens will offer its relevant
solutions, including Sapiens' core P&C and life, pension
and annuities offerings, with Lightico's industry-leading platform.
This combined offering will free up agents to focus on their core
business.
"Sapiens is constantly analyzing new insurtech offerings, so
that we can continue to enhance our product and services portfolio,
and help our customers grow their business," said Roni Al-Dor, Sapiens president and CEO. "Sapiens
is excited about this partnership, which we believe will shift
paperwork to digital processes, empowering insurers to close more
sales and offer a premium customer experience to their
customers."
About Lightico
Lightico empowers businesses to complete entire customer-facing
processes in real time by streamlining, digitizing and automating
interactions. With Lightico, businesses can instantly collect
customer documents, eSignatures, eForms, payments, consent to
disclosures, confirm orders and verify ID, even with customers on
their mobile phones.
By simplifying these processes, businesses complete sales cycles
faster and service their customers effortlessly, earning customer's
trust and loyalty, translating to higher profits. For more
information: www.lightico.com.
About Sapiens
Sapiens International Corporation empowers insurers to succeed
in an evolving industry. The company offers digital software
platforms, solutions and services for the property and casualty,
life, pension and annuity, reinsurance, financial and
compliance, workers' compensation and financial markets. With
more than 35 years of experience delivering to over 450
organizations globally, Sapiens has a proven ability to satisfy
customers' core, data and digital requirements. For more
information: www.sapiens.com.
Investor and Media Contact:
Yaffa Cohen-Ifrah
Chief Marketing Officer and Head of Corporate Communications
Sapiens International
Mobile: +1-201-250-9414
Phone: +972-3-790-2026
Email: Yaffa.cohen-ifrah@sapiens.com
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content:http://www.prnewswire.com/news-releases/sapiens-expands-its-partnership-ecosystem-with-lightico-to-enhance-digital-customer-interactions-for-the-insurance-market-300959934.html
SOURCE Sapiens International Corporation