Nuance Automotive Enables AI-Powered Voice Interaction with Top Automaker’s New Intelligent Personal Assistant
May 28 2019 - 8:00AM
Nuance Communications, Inc. (NASDAQ: NUAN), the pioneer and leader
in conversational AI innovations, today announced that it powers
features of the BMW Intelligent Personal Assistant. Available first
in the new BMW 3 Series, BMW Intelligent Personal Assistant is an
AI-powered digital companion that enables drivers to operate their
car and access its functions and information simply by speaking.
With voice as the most natural form of interaction, Nuance’s
conversational-AI powered mobility assistant platform is key to
BMW’s personal assistant, powering a multitude of features that are
core to the in-car experience:
- Customizable wake-up word – A unique
capability in the digital assistant landscape, drivers can use the
standard “Hey BMW” wake-up word or change the name of the assistant
to one of their choosing for a more personalized experience.
- Voice-powered interaction – Nuance developed
natural language understanding and generation in 22 languages,
enabling drivers to use their natural way of speaking to control
key in-car functions, including point of interest search,
navigation, temperature control, radio control, weather, etc.
- Smart, voice-activated car manual – Available
in US English, German and Mandarin to start, with more languages
coming in the future, drivers will be able to access the entire car
manual using their voice, an increasingly important feature as cars
become even more complex and printed manuals become harder to
navigate.
- Voice-triggered experience and caring modes
– Drivers can express their emotional and
cognitive states using natural language, like being stressed or
tired. The BMW Intelligent Personal Assistant responds by switching
several of the car systems into a mode appropriate for the
situation.
“For our automaker partners, bringing an assistant that feels
very natural into the car is key to creating an experience that
builds loyalty and engagement among their drivers – and
differentiates them from their competition,” said Stefan Ortmanns,
EVP and general manager, Nuance Automotive. “We’re excited and
proud to be a part of BMW Intelligent Personal Assistant, the next
generation of the BMW experience that has its foundations in the
voice-powered recognition and personalization features we
provide.”
Nuance Automotive powers more than 250 million cars on the road
today across more than 40 languages, creating conversational,
intelligent mobility experiences for nearly every major automaker
in the world, including BMW, Audi, Daimler, Fiat, Ford, GM,
Hyundai, SAIC, Toyota, and more. To learn more about the ways in
which Nuance Automotive is amplifying the intelligence of the
connected car, visit nuance.com and stay connected on
LinkedIn.
About Nuance Communications,
Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is the pioneer and
leader in conversational AI innovations that bring intelligence to
everyday work and life. The company delivers solutions that
understand, analyze and respond to human language to increase
productivity and amplify human intelligence. With decades of domain
and artificial intelligence expertise, Nuance works with thousands
of organizations – in global industries that include healthcare,
telecommunications, automotive, financial services, and retail – to
create stronger relationships and better experiences for their
customers and workforce. For more information, please visit
www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
Contact Information
Kate Hickman Nuance Communications, Inc. Tel: 781-565-4627
Email: kathryn.hickman@nuance.com
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