Colorado Water & Sanitation Districts Deliver on Need for Citizen-centric Government Services
November 30 2017 - 8:00AM
Business Wire
Putting citizens at the center of government is increasingly
impacting all levels of government. A growing number of water and
sanitation districts in Colorado are addressing the demand by
putting their information online or enhancing the information that
is already online.
“Water and sanitation districts perform a service that citizens
have concerns about regardless of the day of the week or time of
the day,” says Colorado Interactive’s (CI) President and General
Manager, Fred Sargeson. “The ability to go online and find out what
to do if they experience a sewer backup, have questions about items
not to flush down a drain, find an after-hours contact or review
Consumer Confidence Reports goes a long way in easing citizens’
concerns.”
CI provides digital government services to state agencies and
local governments through a contract with the Statewide Internet
Portal Authority (SIPA)—the official internet portal connecting the
public with Colorado governments. The partnership’s mission allows
government leaders to focus on delivering in-demand, digital
government solutions without requests for proposals or the use of
tax appropriations. The CI/SIPA partnership has benefitted over 60
water and sanitation districts in Colorado.
Westcliffe, Colorado’s public utility company, Round Mountain
Water and Sanitation District, and Alamosa’s privately held East
Alamosa Water and Sanitation District are two recent examples. “A
lot of our customers work, so it’s difficult for them to come into
the office,” says District Administrator, Sally Salazar. “They want
to view their bills and pay them online with a credit card. We’re
getting with the times. We’re getting modern.” Round Mountain’s
District Manager, George Medaris, added “Our Internet image was in
desperate need of clean-up and modernization. CI and SIPA proved to
be an easy way to handle both.”
Another example is Three Lakes Water and Sanitation District, a
Colorado Special District located in northeastern Grand County.
(Grand Lake, Shadow Mountain and Lake Granby are the “Three
Lakes”.) “We're government,” says District Manager, Sally Blea. “We
want to be very upfront with our customers while making our website
content presentable and fun.” Special districts in need of free
website hosting and development through the Colorado.gov Web
portal, should start with SIPA.
About Colorado Interactive
Colorado Interactive (CI) is the team behind the official
website of the state of Colorado (http://www.colorado.gov) and is
overseen by the Statewide Internet Portal Authority. The
portal operates through a public-private partnership between the
state and CI to help Colorado government entities web-enable their
services. CI builds, operates, maintains, and markets Colorado.gov
and is part of the digital government firm, NIC (NASDAQ:
EGOV).
About SIPA
Established in 2004 by the Colorado General Assembly,
the Statewide Internet Portal Authority (SIPA) is a
self-funded government organization created to be Colorado's single
most comprehensive delivery channel for electronic government
(eGovernment) services. SIPA strives to accelerate the
adoption of efficient, effective electronic government services by
placing more government information and services online to benefit
citizens.
About NIC
Founded in 1992, NIC Inc. (NASDAQ: EGOV) is celebrating 25 years
as the nation’s premier provider of innovative digital government
solutions and secure payment processing, which help make government
interactions more accessible for everyone through technology. The
family of NIC companies has developed a library of more than 13,000
digital government services for more than 5,500 federal, state, and
local government agencies. Among these solutions is the
ground-breaking digital government personal assistant, Gov2Go,
delivering citizens personalized reminders and a single access
point for government interactions. # #
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version on businesswire.com: http://www.businesswire.com/news/home/20171130005138/en/
Colorado Interactive for www.Colorado.GovMonica
Segura-Bunch, 303-534-3468 x115Cell: 303-526-8491Marketing,
Communications & Customer Care
ManagerMonica.Segura-Bunch@www.Colorado.Gov
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