MONETT, Mo., July 20, 2017 /PRNewswire/ -- Jack Henry
& Associates, Inc. (NASDAQ:JKHY) is a leading provider of
technology solutions and payment processing services primarily for
the financial services industry. Its Symitar® division
announced today that Central Minnesota Credit Union has implemented
jhaEnterprise Workflow™ to transform business operations by
replacing manual processes with digital workflows.
As a fully automated workflow solution, jhaEnterprise
Workflow standardizes financial institution-defined business
processes that are often unstructured and involve multiple steps,
individuals, groups, and departments. Workflow automation reduced
Central Minnesota CU's operational costs and risk while creating
efficiencies across frontline personnel and in the back office. The
credit union initially identified more than 100 workflows for its
queue, with many of them now live and running several hundred times
each month.
Jason MacDonald, senior vice
president of IT at Central Minnesota Credit Union, said,
"Implementing jhaEnterprise Workflow gives our credit union
the freedom to create an environment that works best for our
employees, processes, and procedures. It has the flexibility to
adapt to employees' skill sets and job responsibilities so that we
can use the solution in a way that makes the most sense for
us."
Central Minnesota CU is benefitting from jhaEnterprise
Workflow being completely integrated to its Episys® core
system as well as Synergy Document Management™ and the
Advanced Reporting for Credit Unions™ business
intelligence solution. The credit union has customized workflows to
enhance how these systems are used, from updating database records
and running a monthly suspicious file maintenance report, to
lowering or expiring credit limits and automating return mail
procedures. jhaEnterprise Workflow is even driving a
restructuring of the credit union's business lending organization,
whereby the solution is helping Central Minnesota CU redefine
departmental communication and broaden the expertise of its loan
team members.
Bryan Burrow, IT manager at
Central Minnesota Credit Union, added, "Through the exercise of
drawing and diagramming processes to build workflows, we uncovered
redundancies and oversights in our pre-existing processes that we
have now addressed through workflow. We will ultimately reveal cost
savings and new productivity gains as a result."
Ted Bilke, president of Symitar,
said, "With jhaEnterprise Workflow, Central Minnesota Credit
Union is building a much more dynamic operational environment that
can respond to this industry's rapid rate of change. The credit
union was quick to see where workflow automation would provide
immediate reduction in manual processes, and is continuing to
realize where this solution helps distinguish member service and
bring about bottom line improvements."
About Symitar
Symitar, a division of Jack Henry
& Associates, Inc. (NASDAQ:JKHY), is a leading provider of
integrated computer systems for credit unions of all sizes. Symitar
has been selected as the primary technology partner by more than
800 credit unions, serving as a single source for integrated,
enterprise-wide automation and as a single point of contact and
support. Additional information is available at
www.symitar.com.
About Jack Henry &
Associates, Inc.
Jack Henry & Associates,
Inc.® (NASDAQ: JKHY) is a leading provider of computer
systems and electronic payment solutions primarily for financial
services organizations. Its solutions serve approximately
10,000 customers nationwide, and are marketed and supported through
three primary brands. Jack Henry Banking®
supports banks ranging from community banks to multi-billion dollar
institutions with information processing
solutions. Symitar® is a leading provider of
information processing solutions for credit unions of all
sizes. ProfitStars® provides highly
specialized products and services that enable financial
institutions of every asset size and charter, and diverse corporate
entities to mitigate and control risks, optimize revenue and growth
opportunities, and contain costs. Additional information is
available at www.jackhenry.com.
Statements made in this news release that are not historical
facts are forward-looking information. Actual results may
differ materially from those projected in any forward-looking
information. Specifically, there are a number of important
factors that could cause actual results to differ materially from
those anticipated by any forward-looking information.
Additional information on these and other factors, which could
affect the Company's financial results, are included in its
Securities and Exchange Commission (SEC) filings on Form 10-K, and
potential investors should review these statements. Finally,
there may be other factors not mentioned above or included in the
Company's SEC filings that may cause actual results to differ
materially from any forward-looking information.
JKHY-SY
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SOURCE Jack Henry &
Associates