Interactive Intelligence Wins Network Computing Magazine's Well-Connected Award for Unified Communications Software
June 06 2006 - 11:48AM
Business Wire
Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of
business communications software, received Network Computing
magazine's 2006 Well-Connected Award for Messaging and
Collaboration based on the company's unified communications
software, Communite(R). Following a hands-on test designed to show
real-world business use and integration, Network Computing editors
selected Communite based on its breadth of features, user
management interface, and customization options. "Today's
communication systems combine more than just e-mail, fax and voice
mail," said Network Computing technology editor, Mike DeMaria. "You
must deal with instant messaging, presence management and call
routing. Interactive Intelligence's Communite offers all these
features and more, with a superior user management interface and
customization options." Interactive Intelligence first introduced
Communite in 2001 as a standards-based, unified communications
system offering unified messaging, voice mail and real-time
communications services for large organizations. The product has
been especially successful in higher education institutions. The
company designed Communite to enable organizations to make use of
their existing PBX infrastructure, while gradually leveraging IP
without incurring large up-front costs. Communite makes use of
LDAP-compliant directories to support hundreds of thousands of
users in distributed environments. In addition to providing voice
mail and unified messaging, Communite offers multi-modal access by
phone, desktop, Web browser or any PDA device; presence management;
call control with call screening and rules-based call routing;
find-me/follow-me services; conferencing; fax services; automated
message notification; a Web-based administrative interface; and
more. "Not only does Communite offer major competitive advantages
through its wide range of productivity-enhancing applications and
cost-effective migration path to IP, it also differentiates itself
with a unique 'universal ports' capability for deploying different
applications for different user needs all running on the same
platform," said Interactive Intelligence senior vice president of
worldwide marketing, Joseph A. Staples. "This lets organizations
deploy Communite on a flexible 'choose-by-function' basis -- from
voice mail only, to advanced unified communications applications."
According to Network Computing, similar to current contact center
trends, unified messaging is largely being driven by the uptake of
VoIP and SIP. "IP contact centers, rather than telephony-only
solutions, make sense, since they deal with e-mail, fax, instant
messaging and Web chats," DeMaria said. "Similarly, unified
messaging is gaining in popularity, largely because of the growth
and adoption of VoIP and SIP. With products such as Interactive
Intelligence's Communite, e-mail, voice mail, fax, instant
messaging and presence management are all tied together."
Interactive Intelligence was the exclusive winner of this year's
Well-Connected Award for Messaging and Collaboration in the
category of Unified Messaging. This is the second time the company
has been honored with the award. Results of Network Computing's
12th annual Well-Connected Awards for Messaging and Collaboration
were published in the April issue and can be accessed online at
http://www.networkcomputing.com/showArticle.jhtml?articleID=185303235.
For more information about Communite, visit
http://www.inin.com/Products/communite/communite.asp. About Network
Computing Network Computing is the trusted information source,
which helps 220,000 technology leaders turn business strategy into
reality. The editorial team consists of real-world IT veterans who
provide objective information and analysis on technologies and
solutions that are tested in IT media's only Real-World Labs -- a
setting that mirrors our audience's work environment. Network
Computing's critical analysis of market solutions and their impact
on an organization is infused in every aspect of the brand, from
the award-winning publication and networkcomputing.com, to
NWCReports.com, and the events such as the Expert Series Tour and
Technology Leader Forum. Network Computing is consistently honored
for its editorial excellence, garnering accolades from the American
Society of Business Publication Editors (ASBPE), as well as winning
Maggie Awards from Western Publications Association and Folio
magazine's Ozzie Awards. About Interactive Intelligence Interactive
Intelligence Inc. (Nasdaq: ININ) offers business communications
software solutions for contact center automation, enterprise IP
telephony, unified communications, and self-service automation. The
company was founded in 1994 and has more than 2,000 customers
worldwide. Recent awards include CRM Magazine's 2006 Rising Star
Excellence Award, Network Computing Magazine's 2006 Well-Connected
Award, Software Magazine's 2005 Top 500 Global Software and
Services Companies, Miercom's 2005 Best Integrated Multimedia IP
Contact Center product award, and Frost & Sullivan's 2005
Excellence in Technology of the Year Award. Interactive
Intelligence employs more than 400 people and is headquartered in
Indianapolis. The company has 12 offices throughout North America,
Europe and Asia Pacific. Interactive Intelligence can be reached at
+1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com.
This release contains certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings. Interactive Intelligence Inc. is the owner
of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and
numerous other marks. All other trademarks mentioned in this
document are the property of their respective owners. Note to
editors: There should be an accent symbol over the "e" in
"Communite" in the text above. It has been removed for transmission
purposes only
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