ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence Inc. (Nasdaq:ININ): WHAT / WHEN: Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of business communications software, will host a free half-day seminar in Houston, Wednesday, May 10, 8 a.m. to 11:30 a.m., called "Best Practices for Migrating Your Contact Center to VoIP." This educational seminar is designed for contact center and information technology managers from formal contact centers and teleservices firms, as well as customer-focused, interaction-intense enterprises of all types and sizes. WHY: -- Learn about IP applications for skill consolidation, remote workgroups, and disaster recovery -- Discover IP-based best practices for workforce optimization and customer-focused applications such as speech recognition, integrated CRM and ERP systems, real-time supervision, outbound campaign management and compliance, and more -- Hear case studies, view product demos, and share in roundtable discussions with experts and peers -- Enjoy a complimentary lunch from 11:30 a.m. to 12:30 p.m. -- Receive a free best practices "Migration Plan" just by attending Guest speakers include Greg Galitzine, editorial director for Internet Telephony magazine. Co-sponsors include Alliance Systems, AVDS, Intel, Polycom, and TeleVoice. -0- *T WHERE: Marriott West Loop (by the Galleria) 1750 West Loop South Houston, Texas 77027 *T HOW: To register, or for more information about this free seminar, visit http://www.inin.com/News/Events/seminars/seminars.asp?id=598. If you have additional questions about the seminar, call 317.872.3000, or e-mail seminars@inin.com. For media inquiries, contact Christine Holley, director of market communications, Interactive Intelligence, 317.715.8220, Christine.holley@inin.com.