ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence (Nasdaq:ININ): WHAT / WHEN: Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of business communications software, will host a free half-day seminar in St. Louis, Wednesday, March 22, 8 a.m. to 11:30 a.m., called "Best Practices for Migrating Your Contact Center to VoIP." This educational seminar is designed for contact center and information technology managers from formal contact centers and teleservices firms, as well as customer-focused, interaction-intense enterprises of all types and sizes. WHY: -- Learn about IP applications for skill consolidation, remote workgroups, and disaster recovery -- Discover IP-based best practices for workforce optimization and customer-focused applications such as speech recognition, integrated CRM and ERP systems, real-time supervision, outbound campaign management and compliance, and more -- Hear case studies, view product demos, and share in roundtable discussions with experts and peers -- Enjoy a complimentary lunch from 11:30 a.m. to 12:30 p.m. -- Receive a free best practices "Migration Plan" just by attending Guest speakers include Rich Tehrani, president of Technology Marketing Corp. (TMC(R)) and group editor-in-chief of Customer Inter@ction Solutions magazine. Co-sponsors include Alliance Systems, Intel and Polycom. WHERE: St. Louis Marriott West 660 Maryville Centre Dr. St. Louis, Missouri 63141 HOW: To register, or for more information about this free seminar, visit http://www.inin.com/News/Events/seminars/seminars.asp?id=596. If you have additional questions about the seminar, call 317.872.3000, or e-mail seminars@inin.com. For media inquiries, contact Christine Holley, director of market communications, Interactive Intelligence, (317) 715-8220, Christine.holley@inin.com.