ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced that it has won the prestigious Platinum 2023 TITAN
Business Award for
Most Innovative Company of the
Year. Organized by the International Awards Associate
(IAA), the prestigious TITAN Business Awards bestow recognition
upon the accomplishments of enterprises and entrepreneurs on a
global scale.
“ibex is proud to receive the TITAN Platinum Award
for Most Innovative Company of 2023,” said ibex CEO Bob Dechant.
“We have a strong heritage of driving innovation in the CX space
and continue to pioneer new and exciting solutions. Our
award-winning AI-enabled Wave X technology platform is the backbone
of our BPO 2.0 solutions and is paving the way for the next
generation of customer interaction solutions, which leverage rich
data and insights to deliver even greater customer experiences at
every touch.”
"We take great pride in our role as a platform for entrepreneurs
and businesses to highlight their accomplishments,” said Thomas
Brandt, the spokesperson of the International Awards Associate
(IAA). “Our heartfelt congratulations go out to the winners for
their well-deserved accolades."
In addition to the Most Innovative Company of the
Year award, ibex Chief Strategic Accounts Officer and CMO
Julie Casteel was recognized as Female
Executive of the Year – Marketing, by
the TITAN Women in Business Awards.
“I am delighted to be named Female Executive of the Year for
Marketing and proud to represent the amazing team at ibex,” said
Casteel. “This award is a direct reflection of the tremendous
success we’ve had combining the best culture and employee
experience with our award-winning Wave X platform to deliver
amazing customer experiences for top global companies. We are well
positioned to build on that momentum in the future as we continue
to pioneer new AI-enabled offerings to deliver even greater value
for new and existing clients.”
The TITAN Women In Business Awards consistently recognizes
trailblazing women making waves in both the corporate world and
entrepreneurial circles, celebrating those who challenge the status
quo, usher in innovation, and set benchmarks of leadership in their
dedicated sectors. Winners were selected by an elite panel of
professionals based on their achievements, impact, and
contributions to their industries and the broader community.
“We are immensely proud to honor these incredible women who are
not only shaping their industries but are also creating a ripple
effect, inspiring countless others with their journey," said
Brandt. “Today’s TITAN awardees are emblematic pillars of
dedication and unrivaled performance. Their journey towards
success, fueled by an unwavering commitment, not only propels their
entities to the forefront but also lays down a trail of inspiration
for future leaders to emulate."
Casteel was recognized for her outstanding leadership and
success in leading ibex’s marketing strategy and driving ibex’s
strong growth engine, which contributed to record revenue in 2023.
She has been with ibex since 2011 and currently leads global
marketing and is responsible for the strategic growth and
profitability for ibex’s largest global clients. Casteel also led
the company’s expansion in the FinTech and HealthTech vertical
markets, which have grown to more than $100 million in annual
revenue.
In addition, Casteel is the co-founder and corporate sponsor of
Women of ibex, which is designed to increase opportunities and
impact for women throughout the company and further enhance its
inclusive culture. Women of ibex invites all employees who identify
as a woman to contribute their voice, opinions, talents, or ideas,
and provides a forum for advice, resources, and support from other
women.
About International Awards Associate (IAA)
Established in 2015, the International Awards Associate (IAA) is
a global organization that is dedicated to recognizing professional
excellence and outstanding achievements in various industries. As
the organizer of a wide range of prestigious award programs such as
the MUSE Creative Awards, MUSE Design Awards, Vega Digital Awards,
NYX Awards, NYX Game Awards, TITAN Business Awards, TITAN Property
Awards, London Design Awards, NY Product Design Awards, and many
more, IAA aims to honor, promote and encourage professional
excellence, from industry to industry, internationally and
domestically, through award platforms that are
industry-appropriate. Website: thewomenbusinessawards.com Facebook:
titanawards X (Twitter): titanawards Instagram: titanawards Media
Partner: muse.world
About TITAN Women In Business Awards
The TITAN Women In Business Awards has become a benchmark for
excellence, celebrating the achievements and contributions of women
entrepreneurs and leaders. With a mission to empower and recognize
the female force in the business sector, the awards continue to
inspire a new generation of women to break barriers and make a
significant mark in the global business landscape.
About ibex
ibex delivers innovative business process outsourcing (BPO),
smart digital marketing, online acquisition technology, and
end-to-end customer engagement solutions to help companies acquire,
engage, and retain valuable customers. Today, ibex operates a
global CX delivery center model consisting of 31 operations
facilities around the world, while deploying next-generation
technology to drive superior customer experiences for many of the
world’s leading companies across retail, e-commerce, healthcare,
fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
ibex Media Contact:Dan
Burrisibexdaniel.burris@ibex.co
ibex Investor Contact:Michael
DarwalibexMichael.Darwal@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/b66b2609-9392-479e-86d2-8c64245e3426
IBEX (NASDAQ:IBEX)
Historical Stock Chart
From Apr 2024 to May 2024
IBEX (NASDAQ:IBEX)
Historical Stock Chart
From May 2023 to May 2024