Black Box Streamlines and Improves Communications for Pioneer Medical Group
January 26 2010 - 9:15AM
Business Wire
Black Box Network Services (NASDAQ:BBOX), an industry-leading
provider of voice communications, data infrastructure , and product
solutions, announced today that it has been selected by Pioneer
Medical Group (PMG) in Cerritos, CA to implement and maintain a
state-of-the art communications solution including updating the
organization’s WAN infrastructure and deploying a Cisco unified
communications platform.
PMG wanted to replace their legacy infrastructure and system
with several goals in mind. First, the group wanted a solution that
was easy to use and able to be deployed with minimal configuration
and simplified network management. They also needed a cost
effective system that would meet their requirements. Lastly, they
wanted a flexible, scalable solution that could grow with their
organization. An integrated Cisco solution met all of those
goals.
Cisco Unified Communications Manager will replace PMG’s ten year
old PBX system and will give the organization new unified
communications functionality with Cisco Unified Messaging, Cisco
Unified Presence, and Cisco IP Communicator deployment. Black Box
Network Services will replace the existing LAN infrastructure with
Cisco switches that are PoE and QoS capable, and upgrade existing
WAN routers, making them voice gateways with failover redundancy
(SRST).
“PMG needed a solutions approach that would meet their business
and technical needs. The Cisco solution we will implement will
reduce interoperability issues between disparate technologies and
allow PMG to reap the business benefits of an integrated solution
while building a foundation for future technology goals and
requirements,” said Peter Marquis, vice president, Black Box
Network Services.
Pioneer Medical Group is a multi-specialty healthcare provider
serving several communities in the Southeast Los Angeles area. PMG
is a physician-owned and operated medical group that includes eight
clinics, two after-hours clinics, primary care physician services,
in-house specialists, and onsite radiology and lab facilities in
six of its locations. PMG’s, multi-site environment required an
integrated solution to drive efficiency and open communications for
the organization and their patients, reducing hold times, and
adding agents to improve patient care.
About Black BoxBlack Box is the world’s largest technical
services company dedicated to designing, building and maintaining
today’s complicated data and voice infrastructure systems. Black
Box services more than 175,000 clients in 141 countries with 194
offices throughout the world. To learn more, visit the Black Box
Web site at http://www.blackbox.com.
Black Box® and the Double Diamond logo are registered trademarks
of BB Technologies, Inc. All third party trademarks appearing in
this press release are acknowledged to be the property of their
respective owners.
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