America’s Car-Mart, Inc. Introduces Chief Digital Officer
October 19 2022 - 4:30PM
America’s Car-Mart, Inc. (NASDAQ: CRMT) (the “Company”) welcomes
the addition of Holly Thomson as Chief Digital Officer.
“Opportunities in the digital and data areas of
our business are enormous and Holly Thomson will be a critically
important leader for America’s Car-Mart. Her broad and extensive
Automotive Industry experience together with her strong
team-oriented approach will allow us to maximize important growth
initiatives,” said Jeff Williams, Chief Executive Officer. “Holly
will drive the completion and roll-out of our new Loan Origination
System (LOS). The LOS will improve our customer experience by
providing enhanced on-line pre-approvals for financing, allowing us
to increase the funnel of potential customers to our dealerships.
She will also be instrumental in our initiatives around the
utilization of data in all areas of our business. Holly is a
fantastic addition to our team.”
Holly Thomson joins the Company with over 20
years of experience in financial services, having led large digital
transformation initiatives in successive leadership roles. Most
recently, Ms. Thomson was Senior Vice President of Digital Product
& Strategy at Wells Fargo, responsible for direct-to-consumer
products and customer offers. Prior to Wells Fargo, Ms. Thomson
held several senior leadership roles at Ally Bank, including Senior
Director of Auto and Dealer Financial Services, managing the
digital experience for millions of customers and thousands of
dealers across the country.
Ms. Thomson also played an instrumental part in
building an award-winning User Experience (UX) team that launched
Ally Bank in 2009 and directly led the UX creative team that won a
Forrester “Outside In” Award in 2013 for the design of Ally’s
Mobile Banking App. Ms. Thomson is currently completing her Ph.D.
in communication on digital transformation and the role of UX.
“I am honored and excited to join such
a talented group of industry leaders and professionals at
America's Car-Mart,” said Ms. Thomson. “Their passion for
delivering the best customer and associate experience is as
impressive as the line-up of digital initiatives the team
currently has underway to become the best integrated auto sales and
finance company.”
About America's Car-Mart
America’s Car-Mart operates automotive
dealerships in twelve states and is one of the largest publicly
held automotive retailers in the United States, focused exclusively
on the “Integrated Auto Sales and Finance” segment of the used car
market. The Company specializes in the sale of quality, pre-owned
vehicles and features flexible used car financing options for
customers with bad credit, no credit, repossessions or even past
bankruptcy and emphasizes superior customer service and the
building of strong personal relationships with its customers. The
Company operates its dealerships primarily in smaller cities
throughout the South-Central United States selling quality used
vehicles and providing financing for substantially all of its
customers. For more information about America’s Car-Mart, including
investor presentations, please visit our website at
www.car-mart.com.
Contacts: Jeff Williams, CEO at (479) 464-9944
or Vickie Judy, CFO at (479) 464-9944
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