The pilot program rolls out today with free
deliveries at select Hyatt Place locations in the U.S., expanding
the brand’s Necessities Program and bringing even more convenience
to guests
Hyatt Hotels Corporation (NYSE: H) today announced a
collaboration between the Hyatt Place brand and Gopuff, a go-to
platform for consumers’ immediate everyday needs, such as drinks,
snacks, over-the-counter medications, home and baby products and
more, including alcohol in select markets.
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the full release here:
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Starting today at more than a dozen Hyatt
Place hotels, the Hyatt Place brand and Gopuff, a go-to platform
for consumers’ immediate everyday needs, team up to provide guests
at participating properties with fast, free delivery of thousands
of everyday items. (Photo: Business Wire)
Starting today at more than a dozen Hyatt Place hotels, this
pilot program will create an added layer of convenience and comfort
for travelers, providing guests at participating properties with
fast, free delivery of thousands of everyday items. Guests at
participating hotels can receive items in just 30 minutes delivered
from Gopuff’s local micro-fulfillment centers. The collaboration
will expand the Hyatt Place brand’s Necessities program, which
offers guests a wide range of essentials to keep, borrow or buy,
such as toothpaste, cellphone chargers or headphones.
In a recent survey, Hyatt learned that 60% of travelers have
forgotten to pack an item (e.g., toiletries and first aid) for a
business or leisure trip*. Leveraging data from the same survey,
Hyatt and Gopuff identified the most-often-forgotten and
most-likely-to-purchase items and collaborated to create in-app
categories such as Travel Essentials, Spa Retreat, Movie Night,
Office on the Go, and more, to ensure guests have easy, quick
access to the items they need most while traveling.
“As both business and leisure travelers adjust their travel
routines and seek new ways to travel safely, it’s important for us
to keep the needs and wellbeing of our guests at the forefront of
everything we do,” said Emily Wright, Global Brand Leader, Hyatt.
“Every detail of the Hyatt Place experience is designed around
innovation and intuitive design to make guest stays as seamless and
comfortable as possible. Our collaboration with Gopuff is just
another way the brand is helping guests get the most out of their
stay, regardless of their reason for travel.”
Through this collaboration, Hyatt Place guests at participating
hotels may enjoy the following benefits:
- Free delivery on every Gopuff order for all Hyatt Place guests
at participating properties.
- Access to quick and free delivery of thousands of products,
including drinks, snacks, over-the-counter medications, home
cleaning and baby products, alcohol in select markets, and pet
products for those guests traveling with their furry friends.
- Guests who are using Gopuff for the first time will also
receive $10 credit for their first two orders ($20 total)
- Guests staying at participating Hyatt Place pilot hotels in
Nashville and Phoenix specifically may also take advantage of fresh
meals, such as pizza, breakfast sandwiches, cafe style coffee and
matcha drinks, and more.
“As a customer-first business, we’re excited to work with Hyatt
to bring a one-of-a-kind, convenient experience to their guests,”
said Marshall Osborne, Gopuff’s Head of Business Development. “As
we continue our mission to become the world’s go-to solution for
immediate everyday needs, we're excited to leverage our unique
model to innovate yet another industry – travel. We look forward to
collaborating with Hyatt to improve the way we travel and to enable
Gopuff to deliver to more customers in new ways."
Through February 2022, Hyatt Place guests at the following pilot
locations can simply scan the QR code placed in their rooms and
common areas to take advantage of the offer during their stay or
visit Gopuff.com/r/gohyattplace for more information. Once
registered as a new Gopuff user, guests can shop across various
product categories and the discount will be automatically applied
at checkout.
Participating hotels include:
Chicago:
- Hyatt Place Chicago/River North
- Hyatt Place Chicago/Downtown-The Loop
- Hyatt Place Chicago / Wicker Park
Phoenix, Arizona:
- Hyatt Place Phoenix/ Chandler-Fashion Center
- Hyatt Place Tempe/Phoenix Airport
- Hyatt Place Phoenix/Mesa
- Hyatt Place Scottsdale/Old Town
Denver, Colorado:
- Hyatt Place Denver-South/Park Meadows
- Hyatt Place Denver Tech Center
- Hyatt Place Denver Airport
Nashville, Tennessee:
- Hyatt Place Nashville/Downtown
- Hyatt Place Nashville/Brentwood
- Hyatt Place Nashville/Opryland
The term “Hyatt” is used in this release for convenience to
refer to Hyatt Hotels Corporation and/or one or more of its
affiliates.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading
global hospitality company offering 20 premier brands. As of June
30, 2021, the Company's portfolio included more than 1,000 hotel
and all-inclusive properties in 68 countries across six continents.
The Company's purpose to care for people so they can be their best
informs its business decisions and growth strategy and is intended
to attract and retain top employees, build relationships with
guests and create value for shareholders. The Company's
subsidiaries operate, manage, franchise, own, lease, develop,
license, or provide services to hotels, resorts, branded
residences, and vacation ownership properties, including under the
Park Hyatt®, Miraval®, Grand Hyatt®,
Alila®, Andaz®, The Unbound Collection by
Hyatt®, Destination by Hyatt™, Hyatt Regency®,
Hyatt®, Hyatt Ziva™, Hyatt Zilara™,
Thompson Hotels®, Hyatt Centric®, Caption by
Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt
Place®, tommie™, UrCove, and Hyatt Residence
Club® brand names, and operates the World of Hyatt® loyalty
program that provides distinct benefits and exclusive experiences
to its valued members. For more information, please visit
www.hyatt.com.
About Hyatt Place
Hyatt Place hotels combine style, innovation and 24/7
conveniences to create an easy to navigate experience for today’s
multi-tasking traveler. Guests can enjoy thoughtfully designed
guestrooms featuring distinct zones for sleep, work and play, and
free flowing social spaces that offer seamless transitions from
work to relaxation. With more than 385 locations globally, Hyatt
Place hotels offer freshly prepared food around the clock,
efficient service and differentiated experiences for World of Hyatt
members. For more information, please visit hyattplace.com. Join
the conversation on Facebook and Instagram, and tag photos with
#HyattPlace and #WhySettle.
About Gopuff
Gopuff is the go-to solution for immediate everyday needs,
fulfilling customer orders of cleaning and home products,
over-the-counter medications, baby and pet products, food and
drinks, and in some markets, alcohol and fresh prepared food - in
just minutes. With micro-fulfillment centers in every market it
serves, the company delivers thousands of products quickly for a
flat $1.95 delivery charge. Gopuff is open 24/7 in many markets and
late night everywhere else to bring customers what they need, when
they need it most.
Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and
Yakir Gola, Gopuff currently operates more than 500
micro-fulfillment centers, BevMo! and Liquor Barn stores across
North America and Europe. To learn more, visit www.Gopuff.com or
follow Gopuff on Facebook, Twitter or Instagram. Download the
Gopuff app on iOS and Android.
**Source: Hyatt Travel Pulse (N=2,007, July 2021).
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version on businesswire.com: https://www.businesswire.com/news/home/20210830005417/en/
Gloria Kennett Hyatt gloria.kennett@hyatt.com
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