ORBCOMM Inc. (NASDAQ: ORBC), a global provider of Internet of Things (IoT) solutions, today announced financial results for the third quarter ended September 30, 2020.

The following financial highlights are in thousands of dollars and unaudited.

  Three Months Ended    Nine Months Ended
  September 30,    September 30, 
  2020   2019   2020   2019
Recurring Service Revenues $ 36,393     $ 39,161     $ 113,252     $ 115,196    
Other Service Revenues   3,345       1,389       5,439       4,099    
Total Service Revenues   39,738       40,550       118,691       119,295    
Product Sales   22,004       28,643       65,962       83,036    
Total Revenues   61,742       69,193       184,653       202,331    
Net Loss Attributable to ORBCOMM Inc. Common Stockholders   (5,525 )     (4,025 )     (19,170 )     (15,934 )  
Basic EPS   (0.07 )     (0.05 )     (0.25 )     (0.20 )  
EBITDA (1)   12,883       15,128       34,985       39,872    
Adjusted EBITDA (1) $ 14,324     $ 16,939     $ 39,945     $ 46,242    

(1) Non-GAAP financial measure. See “Non-GAAP Financial Measures” for a reconciliation of GAAP to Non-GAAP financial measures included with the financial tables at the end of this release.

“We’re pleased that our third quarter results for revenue and Adjusted EBITDA exceeded expectations despite a difficult macro environment,” said Marc Eisenberg, ORBCOMM’s Chief Executive Officer. “Our Company’s integration plan, which has delivered enhanced efficiencies and greater scale, led to third quarter Adjusted EBITDA margin of 23.2% and a record $18.7 million in cash flow from operations, an $8.8 million increase over the prior year. We’re seeing the convergence of our investments in innovation positioning ORBCOMM to further expand its customer base and gain incremental market share. I’m excited about the next phase of ORBCOMM’s evolution, which builds on the integration framework in place, leverages key strategic partnerships and sets the stage to achieve long-term organic revenue and Adjusted EBITDA growth.”

Financial Results

Revenues

Total Revenues for the third quarter of 2020 were $61.7 million compared to $56.7 million in the second quarter this year. 

Service Revenues increased to $39.7 million in the third quarter of 2020 compared to $38.4 million in the prior quarter this year. Recurring Service Revenues were $36.4 million in the third quarter, a $0.6 million decline from the second quarter as certain customers in the oil and gas and heavy equipment markets limited usage of our services in response to the ongoing COVID-19 pandemic. Other Service Revenues were $3.3 million in the third quarter, an increase of $2 million over the prior year period largely driven by one-time software license revenues. As of September 30, 2020, total billable subscriber communicators were about 2.17 million as a result of adding approximately 40,000 net subscribers in the quarter, and deactivating 90,000 subscribers, which were predominantly not generating revenue but incurring costs, as part of the Company’s platform integration efforts.

Product Sales were $22 million in the third quarter of 2020 compared to $18.3 million in the second quarter, as several large, existing customers within the Company’s North American transportation business increased hardware deployments.

Gross Margin (1)

GAAP Service Gross Margin, inclusive of depreciation and amortization expense, was 56.9% in the third quarter of 2020 compared to 58.6% in the prior year period. Non-GAAP Service Gross Margin, excluding depreciation and amortization expense, was 67.4% in the third quarter of 2020 compared to 69% in the prior year period. The year-over-year decline was largely due to the acceleration of deferred revenues recognized in the prior year period associated with the expired AT&T contract.

GAAP Product Gross Margin, inclusive of depreciation and amortization expense, was 26.5% in the third quarter of 2020 compared to 28.9% in the prior year period. Non-GAAP Product Gross Margin, excluding depreciation and amortization expense, was 29% in the third quarter of 2020 compared to 31.4% in the same period last year. The year-over-year decline was primarily due to lower product revenue on approximately $2 million of fixed costs.

Operating Expenses

Operating Expenses for the third quarter of 2020 were $32.5 million compared to $34.7 million for the same period in 2019. The $2.2 million decrease was primarily driven by reductions in travel and entertainment, professional fees, labor costs, and marketing expenses, as well as lower product development costs.

Net Income (Loss) and Earnings Per Share

Net Loss Attributable to ORBCOMM Inc. Common Stockholders for the third quarter of 2020 was $5.5 million, or $0.07 per share, compared to a Net Loss of $4 million, or $0.05 per share in the third quarter of 2019.EBITDA and Adjusted EBITDA (1)

EBITDA for the third quarter of 2020 was $12.9 million compared to $15.1 million in the prior year period.

Adjusted EBITDA for the third quarter of 2020 was $14.3 million compared to $16.9 million in the prior year period but increased from the $11.9 million in the prior quarter. The year-over-year decline was primarily due to the flow-through impact from lower revenue, mainly product sales, partially offset by reduced operating expenses. The Company’s Adjusted EBITDA Margin was 23.2% in the third quarter of 2020, slightly down versus the prior year period but up sequentially as the Company recovers from the pandemic.

Balance Sheet and Cash Flow

As of September 30, 2020, Cash and Cash Equivalents totaled $76.3 million, an increase of $14 million in the quarter. Cash Flow from Operations totaled $18.7 million for the third quarter of 2020, an increase of about $9 million over the prior year period primarily driven by improvements in working capital. Capital Expenditures were $4.9 million in the third quarter of 2020. Subsequent to the third quarter, the Company repurchased $30 million of its senior secured notes and is actively exploring refinancing options.

Strategic Partnership Update

On October 27, 2020, the Company announced that its long-standing strategic partnership with Inmarsat, the world leader in global mobile satellite communications, has been enhanced and extended through at least 2035. The two companies will collaborate on joint product innovation and distribution of next-generation IoT satellite services, telematics devices and end-to-end solutions that offer the best-in-class combination of high bandwidth data packets with low-cost terminals. As part of this partnership, ORBCOMM and Inmarsat are developing a next-generation service called OGx, which is expected to become available in 2022 and features two new offerings to address future customer demand. The first is a higher data rate service designed to be nearly 40 times faster than the current IsatData Pro service, allowing for much larger messages and faster delivery times. The second offering is designed to be extremely power-efficient to support daily messages for multiple years on a satellite terminal utilizing a single AA battery, making it ideal for remote monitoring and environmental sensing applications. In addition to supporting the OGx service through its L-band constellation, Inmarsat will distribute ORBCOMM’s portfolio of OGx telematics devices globally through its extensive commercial and government sales channels. The Company looks forward to continuing to work with Inmarsat to deliver the industry’s best satellite offering with the broadest geographic coverage, the most regulatory authorizations and best value to users.

Outlook (2)

Many areas around the world are seeing a rise in COVID-19 cases, making it difficult to anticipate future business trends. In addition, customer demand for the Company’s subscription model offering affects hardware sales near-term but benefits service revenues long-term. Taking these factors into consideration, the Company expects fourth quarter Total Revenues to be between $60 million and $64 million and anticipates Adjusted EBITDA margin to be between 22.5% and 23.5%. The Company intends to provide first quarter 2021 guidance during the earnings conference call in late February.

(2) The Company’s outlook includes non-GAAP measures, such as Adjusted EBITDA and Adjusted EBITDA Margin, which exclude charges or credits not indicative of core operations, which may include but not be limited to stock-based compensation expense, acquisition-related and integration costs, impairment loss, and other significant items that currently cannot be predicted. The exact amount of these charges or credits are not currently determinable, but may be significant. Accordingly, the Company is unable to provide equivalent reconciliations from GAAP to non-GAAP for these financial measures.

Investment Community Conference Call

ORBCOMM will host a conference call and webcast for the investment community this morning at 8:30 AM ET. Senior management will review the results, discuss ORBCOMM’s business, and address questions. To access the call, U.S. participants should dial 1-844-735-3762 at least ten minutes prior to the start of the call. International participants should dial 1-412-317-5710. To hear a live web simulcast or to listen to the archived webcast following completion of the call, please visit the Company’s investor relations website at http://investors.orbcomm.com and then select “Events & Presentations” to access the link to the webcast. To listen to a replay of the conference call, please dial 1-877-344-7529 or 1-412-317-0088 for International callers using access code 10148847. The audio replay will be available from approximately 11:00 AM ET on October 28, 2020 through November 11, 2020.

About ORBCOMM Inc.

ORBCOMM (Nasdaq: ORBC) is a global leader and innovator in the industrial Internet of Things, providing solutions that connect businesses to their assets to deliver increased visibility and operational efficiency. The company offers a broad set of asset monitoring and control solutions, including seamless satellite and cellular connectivity, unique hardware and powerful applications, all backed by end-to-end customer support, from installation to deployment to customer care. ORBCOMM has a diverse customer base including premier OEMs, solutions customers and channel partners spanning transportation, supply chain, warehousing and inventory, heavy equipment, maritime, natural resources, and government. For more information, visit www.orbcomm.com.

Forward-Looking Statements

Certain statements discussed in this press release constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements generally relate to our plans, estimates, objectives and expectations for future events, as well as projections, business trends, and other statements that are not historical facts. Such forward-looking statements are subject to known and unknown risks and uncertainties, some of which are beyond our control, which may cause our actual results, performance or achievements, or industry results to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. These risks and uncertainties include but are not limited to: the impact of the novel coronavirus (“COVID-19”) pandemic; demand for and market acceptance of our products and services and our ability to successfully implement our business plan; our dependence on our subsidiary companies (Market Channel Affiliates (“MCAs”)) and third-party product and service developers and providers, distributors and resellers (Market Channel Partners (“MCPs”)) to develop, market and sell our products and services, especially in markets outside the United States; substantial losses we have incurred and may continue to incur; substantial competition in the telecommunications, Automatic Identification Service (“AIS”) data and industrial Internet of Things (“IoT”) industries; the inability to effect suitable investments, alliances and acquisitions or the inability to successfully integrate acquired businesses and systems; defects, errors or other insufficiencies in our products or services; failure to meet minimum service level commitments to certain of our customers; our dependence on significant customers for a substantial portion of our revenues, including key customers such as JB Hunt Transport Services, Inc., Caterpillar Inc., Komatsu Ltd., Carrier Corporation and Satlink S.L.; our ability to expand our business outside the United States and risks related to the economic, political and other conditions in foreign countries in which we do business; fluctuations in foreign currency exchange rates; unanticipated domestic or foreign tax or fee liabilities; the possibility we will be required to collect certain taxes in jurisdictions where we have not historically done so; economic, political and other conditions; extreme events such as man-made or natural disasters, earthquakes, severe weather or other climate change-related events; our dependence on a limited number of manufacturers for many of our products and services; interruptions, discontinuations, slowdown or loss of the supply of subscriber communicators from our vendor Sanmina Corporation; legal proceedings; our reliance on intellectual property; increased regulatory restrictions and oversight; lack of in-orbit or other insurance for our ORBCOMM Generation 1 or ORBCOMM Generation 2 satellites; our reliance on third-party wireless network service providers to deliver existing and developing services in certain areas of our business; significant interruptions, discontinuation or loss of services provided by Inmarsat plc; failure to maintain proper and effective internal controls; inaccurate estimates in accounting or incorrect financial assumptions; significant operating risks related to our satellites due to various types of potential anomalies and potential impacts of space debris or other spacecrafts; the failure of our systems or reductions in levels of service due to technological malfunctions or deficiencies or other events outside of our control; difficulty upgrading or replacing aging hardware and software we use in operating our gateway earth stations and our customers’ subscriber communicators; technical or other difficulties with our gateway earth stations; security risks related to our networks, data processing systems and software systems and those of our third-party service providers; liabilities or additional costs as a result of laws, governmental regulations and evolving views of personal privacy rights; failure of our information technology systems; cybersecurity risks; the level of our indebtedness and the terms of our 8.0% senior secured note indenture and our revolving credit agreement, under which we may borrow up to $25.0 million, that could restrict our business activities or our ability to execute our strategic objectives or adversely affect our financial performance; and the other risks described in our filings with the Securities and Exchange Commission (“SEC”). For more detail on these and other risks, please see our Annual Report on Form 10-K for the year ended December 31, 2019 (“Annual Report”), other documents we file with the SEC. We undertake no obligation to publicly revise any forward-looking statements or cautionary factors, except as required by law.

Contacts      
Investor Inquiries:     Media Inquiries:
Aly Bonilla     Michelle Ferris
Vice President, Investor Relations     Senior Director, Corporate Communications
ORBCOMM Inc.     ORBCOMM Inc.
703-433-6360     703-433-6516
bonilla.aly@orbcomm.com     ferris.michelle@orbcomm.com

ORBCOMM Inc.Condensed Consolidated Statements of Operations(In thousands, except per share data)(Unaudited)

  Three Months Ended September 30,   Nine Months Ended September 30,
  2020   2019   2020   2019
Revenues:              
Service revenues $ 39,738     $ 40,550     $ 118,691     $ 119,295  
Product sales   22,004       28,643       65,962       83,036  
Total revenues   61,742       69,193       184,653       202,331  
Cost of revenues, exclusive of depreciation and amortization shown below:                              
Cost of services   12,968       12,568       38,608       39,123  
Cost of product sales   15,629       19,640       46,121       58,275  
Operating expenses:                              
Selling, general and administrative   16,417       18,211       53,621       52,842  
Product development   3,308       3,686       9,912       11,385  
Depreciation and amortization   12,654       12,794       38,427       37,998  
Acquisition-related and integration costs   134       4       336       693  
Income (loss) from operations   632       2,290       (2,372 )     2,015  
Other income (expense):                              
Interest income   260       444       941       1,408  
Other (expense) income   (421 )     188       (921 )     130  
Interest expense   (5,225 )     (5,287 )     (15,881 )     (15,850 )
Total other expense   (5,386 )     (4,655 )     (15,861 )     (14,312 )
Loss before income taxes   (4,754 )     (2,365 )     (18,233 )     (12,297 )
Income tax expense   789       1,504       788       3,354  
Net loss   (5,543 )     (3,869 )     (19,021 )     (15,651 )
Less: Net (loss) income attributable to noncontrolling interests   (18 )     144       149       271  
Net loss attributable to ORBCOMM Inc. $ (5,525 )   $ (4,013 )   $ (19,170 )   $ (15,922 )
Net loss attributable to ORBCOMM Inc. common stockholders $ (5,525 )   $ (4,025 )   $ (19,170 )   $ (15,934 )
Per share information-basic:                              
Net loss attributable to ORBCOMM Inc. common stockholders $ (0.07 )   $ (0.05 )   $ (0.25 )   $ (0.20 )
Per share information-diluted:                              
Net loss attributable to ORBCOMM Inc. common stockholders $ (0.07 )   $ (0.05 )   $ (0.25 )   $ (0.20 )
Weighted average common shares outstanding:                              
Basic   77,962       79,695       78,115       79,591  
Diluted   77,962       79,695       78,115       79,591  

ORBCOMM Inc.Condensed Consolidated Balance Sheets(In thousands, except par value and share data)

    September 30,2020     December 31,  
    (Unaudited)     2019  
ASSETS                
Current assets:                
Cash and cash equivalents   $ 76,346     $ 54,258  
Accounts receivable, net of allowances for doubtful accounts of $7,767 and $4,480, respectively     53,928       60,595  
Inventories     34,239       39,881  
Prepaid expenses and other current assets     15,773       18,003  
Total current assets     180,286       172,737  
Satellite network and other equipment, net     132,762       145,553  
Goodwill     166,129       166,129  
Intangible assets, net     63,728       73,280  
Other assets     20,252       23,149  
Deferred income taxes     145       132  
Total assets   $ 563,302     $ 580,980  
LIABILITIES AND EQUITY                
Current liabilities:                
Accounts payable   $ 13,769     $ 16,722  
Accrued liabilities     41,659       36,951  
Current portion of deferred revenue     6,188       3,865  
Total current liabilities     61,616       57,538  
Note payable – related party     1,332       1,275  
Notes payable, net of unamortized deferred issuance costs     247,265       246,683  
Deferred revenue, net of current portion     3,119       6,771  
Deferred tax liabilities     13,726       14,894  
Other liabilities     14,015       16,303  
Total liabilities     341,073       343,464  
Commitments and contingencies                
Equity:                
ORBCOMM Inc. stockholders’ equity                
Series A Convertible Preferred Stock, par value $0.001; 1,000,000 shares authorized; 40,624 shares issued and outstanding at September 30, 2020 and December 31, 2019     406       406  
Common stock, par value $0.001; 250,000,000 shares authorized; 77,972,828 and 78,062,451 shares issued at September 30, 2020 and December 31, 2019, respectively     78       78  
Additional paid-in capital     450,403       447,681  
Accumulated other comprehensive loss     (5 )     (1,013 )
Accumulated deficit     (230,112 )     (210,942 )
Total ORBCOMM Inc. stockholders’ equity     220,770       236,210  
Noncontrolling interests     1,459       1,306  
Total equity     222,229       237,516  
Total liabilities and equity   $ 563,302     $ 580,980  

ORBCOMM Inc.Condensed Consolidated Statements of Cash Flows(In thousands)(Unaudited)

    Nine Months Ended September 30,
    2020   2019
Cash flows from operating activities:                
Net loss   $ (19,021 )   $ (15,651 )
Adjustments to reconcile net loss to net cash provided by operating activities:                
Change in allowance for doubtful accounts     4,386       1,766  
Change in the fair value of acquisition-related contingent consideration           (2,063 )
Amortization and write-off of deferred financing fees     582       582  
Depreciation and amortization     38,427       37,998  
Stock-based compensation     4,475       5,406  
Foreign exchange loss (gain)     835       (194 )
Deferred income taxes     (1,194 )     (1,097 )
Other     1,665       1,971  
Changes in operating assets and liabilities, net of acquisitions:                
Accounts receivable     2,591       (5,972 )
Inventories     5,703       (3,973 )
Prepaid expenses and other assets     3,095       (3,338 )
Accounts payable and accrued liabilities     1,344       6,960  
Deferred revenue     (1,328 )     (348 )
Other liabilities     (2,123 )     (1,246 )
Net cash provided by operating activities     39,437       20,801  
Cash flows from investing activities:                
Capital expenditures     (14,710 )     (16,234 )
Capital expenditures associated with the subscription model     (894 )      
Net cash used in investing activities     (15,604 )     (16,234 )
Cash flows from financing activities:                
Purchases of common stock under share repurchase program     (2,527 )     (7,875 )
Payments under revolving credit facility     (15,000 )      
Proceeds under revolving credit facility     15,000        
Payments under the Paycheck Protection Program     (7,588 )      
Proceeds under the Paycheck Protection Program     7,588        
Proceeds from issuance of common stock under employee stock purchase plan     430       604  
Net cash used in financing activities     (2,097 )     (7,271 )
Effect of exchange rate changes on cash and cash equivalents     352       (158 )
Net increase in cash and cash equivalents     22,088       (2,862 )
Beginning of period     54,258       53,766  
End of period   $ 76,346     $ 50,904  
Supplemental disclosures of cash flow information:                
Cash paid for:                
Interest   $ 10,136     $ 10,000  
Income taxes   $ 3,826     $ 2,439  

Non-GAAP Financial Measures

The following table reconciles Net Loss Attributable to ORBCOMM Inc. to EBITDA and Adjusted EBITDA for the periods shown:

  Three Months Ended    Nine Months Ended  
  September 30,    September 30,   
 (In thousands and unaudited) 2020   2019   2020   2019
Adjustments to EBITDA              
Net loss attributable to ORBCOMM Inc. $ (5,525 )   $ (4,013 )   $ (19,170 )   $ (15,922 )
Income tax expense   789       1,504       788       3,354  
Interest income   (260 )     (444 )     (941 )     (1,408 )
Interest expense   5,225       5,287       15,881       15,850  
Depreciation and amortization   12,654       12,794       38,427       37,998  
EBITDA $ 12,883     $ 15,128     $ 34,985     $ 39,872  
Adjustments to Adjusted EBITDA                              
Stock-based compensation   1,325       1,663       4,475       5,406  
Noncontrolling interests   (18 )     144       149       271  
Acquisition-related and integration costs   134       4       336       693  
Adjusted EBITDA $ 14,324     $ 16,939     $ 39,945     $ 46,242  

The following tables reconcile GAAP Service Gross Margin to Non-GAAP Service Gross Margin and GAAP Product Gross Margin to Non-GAAP Product Gross Margin for the periods shown:

  Three Months Ended    Nine Months Ended  
  September 30,    September 30,   
(In thousands, except margin data and unaudited) 2020   2019   2020   2019
Service revenue $ 39,738       $ 40,550       $ 118,691       $ 119,295    
Minus – Cost of services, including depreciation and amortization expense   17,146         16,804         51,253         51,858    
GAAP Service gross profit  $ 22,592       $ 23,746       $ 67,438       $ 67,437    
Plus – Depreciation and amortization expense   4,178         4,236         12,645         12,735    
Non-GAAP Service gross profit  $ 26,770       $ 27,982       $ 80,083       $ 80,172    
GAAP Service gross margin   56.9 %       58.6 %       56.8 %       56.5 %  
Non-GAAP Service gross margin   67.4 %       69.0 %       67.5 %       67.2 %  
  Three Months Ended    Nine Months Ended  
  September 30,    September 30,   
(In thousands, except margin data and unaudited) 2020   2019   2020   2019
Product sales $ 22,004       $ 28,643       $ 65,962       $ 83,036    
Minus – Cost of product, including depreciation and amortization expense   16,163         20,352         47,685         60,385    
GAAP Product gross profit  $ 5,841       $ 8,291       $ 18,277       $ 22,651    
Plus – Depreciation and amortization expense   534         712         1,564         2,110    
Non-GAAP Product gross profit  $ 6,375       $ 9,003       $ 19,841       $ 24,761    
GAAP Product gross margin   26.5 %       28.9 %       27.7 %       27.3 %  
Non-GAAP Product gross margin   29.0 %       31.4 %       30.1 %       29.8 %  

ORBCOMM publicly reports its financial information in accordance with accounting principles generally accepted in the United States of America (“US GAAP”). To facilitate external analysis of the Company’s operating performance, ORBCOMM also presents financial information that are considered “non-GAAP financial measures” under Regulation G and related reporting requirements promulgated by the U.S. Securities and Exchange Commission. Non-GAAP measures should be considered in addition to, and not as a substitute for, or superior to, Net Income or other measures of financial performance prepared in accordance with GAAP and may be different than those presented by other companies. EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Non-GAAP Service Gross Margin and Non-GAAP Product Gross Margin are not performance measures calculated in accordance with GAAP and are therefore considered non-GAAP measures. Reconciliation tables are presented above.

The Company’s outlook includes non-GAAP measures, such as Adjusted EBITDA Margin, which exclude charges or credits not indicative of core operations, which may include but not be limited to stock-based compensation expense, acquisition-related and integration costs, impairment loss, and other significant items that currently cannot be predicted. The exact amount of these charges or credits are not currently determinable, but may be significant. Accordingly, the Company is unable to provide equivalent reconciliations from GAAP to non-GAAP for these financial measures.

EBITDA is defined as earnings attributable to ORBCOMM Inc. before interest income (expense), provision for income taxes, depreciation and amortization, and loss on debt extinguishment. ORBCOMM believes EBITDA is useful to its management and investors in evaluating operating performance because it is one of the primary measures used to evaluate the economic productivity of the Company’s operations, including its ability to obtain and maintain its customers, its ability to operate its business effectively, the efficiency of its employees and the profitability associated with their performance. It also helps ORBCOMM’s management and investors to meaningfully evaluate and compare the results of the Company’s operations from period to period on a consistent basis by removing the impact of its financing transactions and the depreciation and amortization impact of capital investments from its operating results. In addition, ORBCOMM management uses EBITDA in presentations to its board of directors to enable it to have the same measurement of operating performance used by management and for planning purposes, including the preparation of the annual operating budget.

The Company also believes that Adjusted EBITDA, defined as EBITDA adjusted for stock-based compensation expense, noncontrolling interests, impairment loss, and acquisition-related and integration costs, is useful to investors to evaluate the Company’s core operating results and financial performance because it excludes items that are significant non-cash or non-recurring expenses reflected in the Condensed Consolidated Statements of Operations. Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by Total Revenues.

Non-GAAP Service Gross Margin is defined as Non-GAAP Service gross profit divided by Service Revenue. Non-GAAP Service gross profit is defined as Service Revenue, minus costs of services (including depreciation and amortization expense) plus depreciation and amortization expense. Non-GAAP Product Gross Margin is defined as Non-GAAP Product gross profit divided by Product Sales. Non-GAAP Product gross profit is defined as Product Sales, minus cost of product (including depreciation and amortization expense) plus depreciation and amortization expense. The Company believes that Non-GAAP Service Gross Margin and Non-GAAP Product Gross Margin are useful to evaluate and compare the results of the Company’s operations from period to period on a consistent basis by removing the depreciation and amortization impact of capital investments from its operating results.

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