UK’s Cleveland Police Selects NICE Investigate for Digital Evidence Management Process Transformation in the Cloud
October 14 2020 - 6:30AM
Business Wire
NICE Investigate will digitally transform
operations by automating processes and bolstering efficiency for
more than 1,500 police officers
NICE (Nasdaq: NICE) today announced that the United
Kingdom’s Cleveland Police has selected the NICE Investigate
Digital Investigation and Digital Evidence Management Software.
Cleveland Police will use NICE Investigate to digitally transform
and automate processes around collecting, analyzing and sharing
evidence in the cloud to better serve the community and criminal
justice partners, and to bolster efficiency for its workforce of
more than 1,500 police officers.
Chris Barker, Chief Inspector, Cleveland Police said,
“Cleveland Police went through a detailed procurement exercise and
identified NICE Investigate as the digital evidence management
system most capable of meeting both our national mandates around
digital evidence management and our local policing needs. Deploying
NICE Investigate Xpress in advance of our full NICE Investigate
rollout has enabled us to come up the learning curve quickly, and
keep officers and the public safe. The feedback we’ve received from
our officers has been positive and our engagement with the Crown
Prosecution Service (CPS) through NICE Investigate’s wholly digital
process is working well.”
Chris Wooten, Executive Vice President, NICE, stated,
“Using NICE Investigate, Cleveland Police, like the many other
police forces before it, will be able to harness the power of
digital data and technology to better protect and serve
communities, enhance its collaboration with the Crown Prosecution
Service (CPS) and other criminal justice partners, and digitally
transform and automate many aspects of daily police work through
the cloud.”
As a one-stop solution for digital evidence management, NICE
Investigate will enable Cleveland Police to:
- Improve officer efficiency by enabling investigators to collect
evidence through a single login. NICE Investigate will integrate
into the force’s 999 call recording, Niche records management,
STORM command and control, custody interview recording, body-worn
video, in-car video, and SOCO image systems. Using analytics, NICE
Investigate correlates all of this structured and unstructured data
to rapidly uncover connections and push evidence to
investigators.
- Better serve communities by providing an easy, discreet way for
citizens, businesses and community organizations to share digital
evidence. Cleveland Police can create a public appeal for any
active investigation in minutes and share it on social media.
Citizens simply click on a secure link to upload their videos,
photos, screenshots, or any other digital evidence. The force is
also collaborating with the public, local businesses, hospitals and
Cleveland Borough Council members to register hundreds of CCTV
cameras. Viewing cameras geo-located on a map, police officers can
then request and receive CCTV video electronically, instead of
driving to each location. Uploaded content is automatically
virus-checked, transcoded, and securely stored in the cloud.
Without NICE Investigate, police officers would need to make an
estimated 4,500 trips per week to collect digital evidence – a huge
time and resource drain.
- Comply with national requirements by sharing all digital
evidence with the CPS electronically. Instead of copying case files
and digital evidence onto CDs, USB drives and paper, Cleveland
Police will be able to share all digital evidence electronically,
by emailing secure links to digital case files. The system also
automatically tracks who accessed what to ensure a chain of
custody.
Ahead of its force-wide roll-out of NICE Investigate, Cleveland
Police utilized a scaled-down version of NICE Investigate called
NICE Investigate Xpress, which NICE offered to the police
free-of-charge through 2020. This has allowed the force to leverage
NICE Investigate’s public appeals capability to collect evidence
without face-to-face contact. Cleveland Police is also using the
system to share evidence with the Crown Prosecution Service, in
line with its COVID-19 countermeasures.
NICE Investigate is a one-stop solution for transforming manual
processes around the collection, management, analysis and sharing
of all types of digital evidence. NICE Investigate is currently
being used by 15 police forces in the UK, additional police
departments in the US, and more than 50,000 investigators and
police officers around the world. NICE is also offering a version
of its cloud-based NICE Investigate, NICE Investigate Xpress, to
police forces free-of-charge for the duration of 2020, typically
deployed in less than 48 hours.
To learn more about the NICE Investigate Digital Evidence
Management solution and NICE Investigate Xpress:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About Cleveland Police Cleveland (UK) Police have
policing oversight for approximately 230 square miles, covering
Hartlepool, Middlesbrough, Redcar and Cleveland and Stockton and a
population of around 560,000 people. The Force was formed in 1974
as the successor to the Teesside Constabulary and the York and
North East Yorkshire Police. It also took over part of Durham
Constabulary. Cleveland Police core vision and values focus on
transparency, impartiality, integrity and public service.
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners; cyber security attacks or other security breaches against
the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20201014005424/en/
Corporate Media Contact Christopher Irwin-Dudek, +1
201-561-4442, ET chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET
ir@nice.com
Yisca Erez +972 9 775 3798, IDT ir@nice.com
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