Ameriprise Financial Earns Top Marks for Customer Service
April 24 2018 - 1:00PM
Business Wire
Firm rated as “top performer” in Hearts &
Wallets Customer Satisfaction Report
Ameriprise Financial (NYSE: AMP) excels in customer service
dimensions investors value most, according to data from research
firm Hearts & Wallets’ 2018 Wants & Pricing report. The
firm garnered “top performer” status in several areas that
investors prioritize when working with a financial provider,
including “explains things in understandable terms” and
“understands me and shares my values”. Ameriprise also received top
marks in “has defined, repeatable process for producing results”,
and “knowledgeable, timely and tactical investment ideas”.
“At Ameriprise we’re committed to creating a meaningful
experience for our clients that entails a personal relationship
with an advisor, clear advice and robust investment solutions
aligned to our clients’ goals,” said Marie O’Neill, senior vice
president of marketing at Ameriprise Financial. “We’re pleased
investors value this experience and highly rate the service they
receive from us”.
The Hearts & Wallets Wants & Pricing study focuses on
national satisfaction ratings for the top 23 financial providers,
leading brokers, banks and retirement platforms cited most often by
customers from over 5,000 U.S. households. To earn the top
performer designation, firms receive ratings from their clients
that are distinctively higher than the ratings other firms receive
from their clients.
For more information on the rankings, visit
www.heartsandwallets.com.
About Ameriprise FinancialAt Ameriprise Financial, we
have been helping people feel confident about their financial
future for more than 120 years. With extensive asset management,
advisory and insurance capabilities and a nationwide network of
approximately 10,000 financial advisors, we have the strength and
expertise to serve the full range of individual and institutional
investors' financial needs. For more information, or to find an
Ameriprise financial advisor, visit ameriprise.com.
Investment advisory products and services are made available
through Ameriprise Financial Services, Inc., a registered
investment adviser.
Ameriprise Financial Services, Inc. Member FINRA and SIPC.© 2018
Ameriprise Financial, Inc. All rights reserved.
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Ameriprise Financial, Inc.Cassandra Osei, 212-437-8682Media
Relationscassandra.osei@ampf.com
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