American Airlines Honors DCA Team Member Bette Nash for 60 Years of Service
November 03 2017 - 1:54PM
American Airlines (NASDAQ:AAL) team member Bette Nash, a flight
attendant based at Washington D.C.’s Ronal Reagan Washington
National Airport (DCA), celebrated her diamond jubilee (60 years of
service) with the airline today.
Photos accompanying this announcement are available
at:http://www.globenewswire.com/NewsRoom/AttachmentNg/356a41e6-cea2-49e8-8ab3-ed7eef7be282 http://www.globenewswire.com/NewsRoom/AttachmentNg/177f966e-0406-4a83-8b98-29ef6439120fhttp://www.globenewswire.com/NewsRoom/AttachmentNg/c4b706e2-175f-4fda-b2ab-1a5bd4b44329 http://www.globenewswire.com/NewsRoom/AttachmentNg/61515dc8-494d-4c21-806e-a8516a6ab218
At a ceremony at DCA, Jill Surdek, vice president – Flight
Service, surprised her with diamond earrings to celebrate the
momentous occasion and chairman and CEO Doug Parker announced a
$10,000 donation to Sacred Heart Catholic Church Food Bank in her
name. Bette regularly donates her time to the organization.
“My favorite part of flying over the years has been greeting my
passengers as they board and deplane. People really are fascinating
and it’s truly been a joy,” said Nash.
“Bette has taken care of millions of our customers, around the
world, for the past six decades,” said American’s Chairman and CEO,
Doug Parker. “It’s the simple things that she does each day, like
greet customers with a warm smile, friendly hello and thanking them
for their business that has added to her legacy and ability to
create an airline that customers want to fly. On behalf of Bette’s
more than 120,000 fellow team members, we are honored to celebrate
her and her milestone 60 years of service today.”
Bette has seen the aviation industry change dramatically over
the decades. She began flying in 1957 when Dwight Eisenhower was
president, flight tickets cost $12 and tickets required no
reservation. Bette fondly remembers this era as aviation’s golden
age when she flew with the Kennedys and served lobster and carved
meats on platters.
As American’s most senior flight attendant, Bette can fly any
route she’d like. Since 1961 Bette has often chosen to fly the
shuttle route between DCA and Boston (BOS) taking customers back
and forth all day.
Over the years, Bette has made several lasting relationships
with customers on board the shuttle that have become like family.
Simon Johnson, a Ronald A. Kurtz (1954) Professor of
Entrepreneurship at MIT Sloan School of Management, is one of these
customers. Simon flies the shuttle weekly and has done so since
2008. “I think what is most amazing and impressive about Bette is
the way she warms up the entire aircraft. You walk on, you meet
her, she knows your name, she remembers the conversation that she
was having with you yesterday or last week or a month ago,” he
said.Bette and a few of her colleagues who work together regularly
are affectionately known as the “Nash-Dash.” Instead of making a
mad-dash between Washington D.C. and Boston, customers aboard
Bette’s flight make the Nash-Dash.
“Bette has always looked pristine,” remembered fellow DCA-based
flight attendant Helen Waters. “When Bette started flight
attendants had to wear gloves, and she used to bring two pairs,
just in case one got dirty while working.”
“I’m so pleased to be here in the terminal where I decided I
wanted to be a flight attendant, and to be here celebrating my 60th
anniversary still wanting to be a flight attendant means the world
to me,” commented Nash. “My favorite part of flying over the years
has been greeting my passengers as they board and deplane. People
really are fascinating and it’s truly been a joy.”
About American Airlines Group American Airlines
and American Eagle offer an average of nearly 6,700 flights per day
to nearly 350 destinations in more than 50 countries. American has
hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami,
New York, Philadelphia, Phoenix, and Washington, D.C. American is a
founding member of the oneworld® alliance, whose
members serve more than 1,000 destinations with about 14,250 daily
flights to over 150 countries. Shares of American Airlines Group
Inc. trade on Nasdaq under the ticker symbol AAL. In 2015, its
stock joined the S&P 500 index. Connect with American on
Twitter @AmericanAir and at Facebook.com/AmericanAirlines.
Corporate Communications
817-967-1577mediarelations@aa.com
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