UPS Service To Puerto Rico Resumed With Special Discount On Selected Services For Individual Shippers
October 05 2017 - 9:10AM
- Shipping has resumed in most areas and will continue to expand
as conditions allow. Humanitarian aid flights also
continue.
- Special discount rates from U.S. to Puerto Rico and select
Caribbean destinations for select ground and deferred shipments,
where available, through The UPS Store, www.ups.com/ship and
1-800-PICK-UPS® offered from Monday, October 9 through Tuesday,
October 31 for individual shippers not currently under commercial
contract with UPS.
- Special package pick-up hours at five delivery centers in
Puerto Rico
- The UPS Foundation continues to support humanitarian aid
organizations to prioritize transportation of goods and provide
logistics experts to assist recovery operations
UPS (NYSE:UPS) has reestablished delivery service to Puerto Rico
after Hurricane Maria. Air shipments, small package, and some
freight services are now available in 149 of the island’s 176 zip
codes (see www.ups.com for daily updates to service areas, by zip
code).
“We are pleased to begin operations again in Puerto Rico, though
the situation is dynamic. Power outages, many impassable roads, and
damaged communications infrastructure are impacting our ability to
operate normally,” said UPS Americas Region President, Romaine
Seguin.
The company has established a special hurricane aid rate
discount, which can be applied at the time of shipping, for
packages shipped from the U.S. to Puerto Rico and selected
Caribbean destinations. To access the discount, UPS customers
should go to www.ups.com/ship, visit a local The UPS Store
location, or call 1-800-PICK-UPS. The special shipping rates
will be available from Monday, October 9, through Tuesday, October
31 for individual customers not under existing UPS commercial
contract agreements. The discount applies to UPS's Ground
shipping solutions, the company's least
expensive products, most often used by individual
shippers.
Throughout Puerto Rico some residents are living in alternative
dwellings. In response, UPS has begun special hold for
package pick-up services at five of the company’s seven package
centers in Puerto Rico. In San Juan, pick-up hours are from 8am to
6pm, Monday through Friday. In Arecibo, Bayamon, Caguas and Ponce,
pick-up hours are 8am to 5pm, Monday through Friday.
UPS customers shipping to the island should anticipate delayed
service at this time, and the company’s time-in-transit commitments
are temporarily suspended, due to the extensive damage to the
island’s roads and other infrastructure. Additionally, many
packages shipped prior to the hurricane are now being transported,
and there is a backlog in UPS facilities throughout the island and
on the mainland. The company is implementing contingency plans, but
expects continued challenges before returning operations to
normal.
UPS and The UPS Foundation have been supporting relief
operations for Puerto Rico since Hurricane Maria devastated the
island. Until now, The UPS Foundation and UPS Airlines have been
prioritizing flights to Puerto Rico for first responder
organizations. In fact, since just prior to the hurricane, UPS has
operated 17 relief charter flights, transporting more than 1.7
million pounds of relief supplies to Puerto Rico for groups
including UNICEF, FEMA, CDC, Salvation Army and others. Earlier
this week, The UPS Foundation, UNICEF and the State of New York
announced several flights to deliver water and hygiene kits to
thousands in need on the island.
At the same time, UPS employees have been working at a
grassroots level throughout the Caribbean, including in the U.S.
Virgin Islands. Recently, several UPS Freight truck drivers also
deployed to Puerto Rico to provide additional assistance, at the
request of the White House and Department of Transportation. The
UPS Foundation continues to support recovery efforts in the wake of
Hurricanes Irma and Harvey, and the earthquake in Mexico. The UPS
Foundation also conducted a test in the Houston area together with
the American Red Cross, using a drone to capture high resolution
photography and aid in disaster assessment efforts.
More than 470 UPS employees live and work in Puerto Rico, and
UPS is continuing to locate staff, make sure they are safe, provide
direct aid and make arrangements to resume deliveries where the
company has reopened operations.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade; and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web
at ups.com and its corporate blog can be found
at longitudes.ups.com. To get UPS news direct,
follow @UPS_News on Twitter.
About The UPS Foundation
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including the transportation of packages
and freight; the facilitation of international trade, and the
deployment of advanced technology to more efficiently manage the
world of business. Since its founding in 1907, UPS has built a
legacy as a caring and responsible corporate citizen, supporting
programs that provide long-term solutions to community needs.
Founded in 1951, The UPS Foundation leads its global citizenship
programs and is responsible for facilitating community involvement
to local, national, and global communities. In 2016, UPS and its
employees, active and retired, invested more than $116 million in
charitable giving around the world. The UPS Foundation can be found
on the web at UPS.com/Foundation. To get UPS news direct,
follow @UPS_Foundation on Twitter.
Glenn Zaccara
404-828-4663
gzaccara@ups.com
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