University of Kansas Health System Improves Physician Satisfaction and EHR Optimization Using Nuance Dragon Medical One
September 20 2017 - 8:00AM
Nuance Communications, Inc. (NASDAQ:NUAN) today announced that the
University of Kansas Health System (KUMC) has implemented a
comprehensive set of Nuance voice-driven solutions to optimize
electronic health record (EHR) use and improve physician mobility
and satisfaction. The implementation includes Dragon Medical One,
Dragon PowerMic Mobile, PowerMic III and Nuance’s EHR Services.
KUMC is committed to adopting intelligent solutions that create
engaging patient interactions and high physician satisfaction. The
healthcare organization needed a speech recognition solution that
worked seamlessly with its Epic EHR system to improve clinical
documentation and optimize EHR use. In addition, KUMC wanted a
solution that would provide physicians with the flexibility to work
from any hospital workstation or from home, and that would help
them take better care of their patients and themselves.
Since KUMC has a successful, multi-year relationship with Nuance
through its use of Nuance PowerScribe 360 Reporting, the #1 KLAS
category leader for speech recognition and front-end imaging, it
turned to the company to help ease its physicians’ growing
technology burdens. KUMC conducted a head-to-head pilot program
evaluating Dragon Medical One and PowerMic Mobile against an
incumbent competitive solution. The pilot program, which lasted two
months and included physicians from a range of specialties,
gathered numerous data points for both qualitative and quantitative
metrics.
“We carefully reviewed everyone’s input, and in the end, it was
quite clear that Nuance did a superior job by providing a better
overall experience and the technical responsiveness that our teams
demand. It was an easy choice for us,” says Dr. Greg Ator, Chief
Medical Information Officer for the University of Kansas Health
System.
Following the successful pilot program, KUMC planned a
multi-year, phased approach to rolling out Dragon Medical One, a
secure, cloud-based speech recognition solution hosted on the
Microsoft Azure HITRUST CSF certified platform, and engaged
Nuance’s EHR services for assistance. Satisfaction was so high
among early adopters that KUMC surpassed its three-year adoption
goal in the first three months of the rollout. Today, a full
enterprise-wide site license for Dragon Medical One has been
deployed to support the overwhelming demand for and rapid adoption
of the Nuance solutions. Dragon Medical One’s adoption is driven by
technological advancements in artificial intelligence (AI) and
machine learning techniques that increase physician efficiency and
return on investment.
In a recent satisfaction survey, 99% of KUMC physicians said
that Dragon Medical One makes it easier to capture patient stories,
and 95% believe it makes it easier to complete their documentation
within the EHR.
“Nuance is increasingly critical to our organization. Dragon
Medical One makes it easier to enter information into the EHR,
capturing the complete patient story more efficiently and
effectively, all within the Epic workflow,” said Dr. Ator. “The
combination of verbal interaction, industry-leading speech
recognition technology and artificial intelligence is creating a
powerful paradigm for the future and giving our physicians the
support they need to make the best possible clinical
decisions.”
“The burden on physicians today is significant, with an
increasing focus on not only delivering quality and value, but
documenting it. At Nuance, we design our solutions to ease that
burden and help physicians refocus their time and effort on their
top priority: patient care,” said Satish Maripuri, executive vice
president and general manager of the Healthcare Division, Nuance.
"By harnessing AI innovation and combining it with the power of
voice, we’re enabling better use of technology that supports
physician workflow, mobility and their ability to provide high
quality care.”
Click here to read the full University of Kansas Medical Center
case study. For more information on the results KUMC
has experienced leveraging Nuance and Epic and to learn more about
these solutions, Epic customers and prospects can visit Nuance
booth #304 at Epic Users’ Group Meeting, September 25-28, 2017,
Verona, Wisconsin.
Nuance provides intelligent systems that support a more natural
and insightful approach to clinical documentation, freeing
clinicians to spend more time caring for patients. Nuance
healthcare solutions capture, improve and communicate more than 300
million patient stories each year, helping more than 500,000
clinicians in 10,000 global healthcare organizations to drive
meaningful clinical and financial outcomes. Nuance’s award-winning
clinical speech recognition, medical transcription, CDI, coding,
quality and medical imaging solutions provide a more complete and
accurate view of patient care.
About Nuance Communications,
Inc.
Nuance Communications, Inc. is a leading provider of voice and
language solutions for businesses and consumers around the world.
Its technologies, applications and services make the user
experience more compelling by transforming the way people interact
with devices and systems. Every day, millions of users and
thousands of businesses experience Nuance’s proven applications.
For more information, please visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
Press Contact Information
Julie Sculley, LPP617-986-5730julie_sculley@lpp.com
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