News highlights:
HP Reinvent: World Partner Forum — Today at
HP Reinvent, HP Inc.’s largest global partner event, the company
shared its vision for protecting print in the workplace, arming
partners with new tools to safeguard their print environment,
reshape how businesses print, and transform servicing. As the path
of work is reimagined for digital transformation, these new
solutions are designed to take the friction out of printing for
greater cyber-resilience, collaboration and mobility. View the
online press kit here.
Photos accompanying this announcement are available
at http://www.globenewswire.com/NewsRoom/AttachmentNg/df18cd5d-d55c-43ea-96b9-7ea5fe120af0
http://www.globenewswire.com/NewsRoom/AttachmentNg/87001ea4-e87d-4178-9780-630e1e02a5a4
“HP is empowering our partners to deliver amazing experiences
for customers by reinventing printing for an on-demand world,” said
Enrique Lores, President, Imaging & Printing at HP Inc. “As the
cyber landscape evolves and the path of work transforms, we will
drive partner success with innovative new services and solutions
for printing easily and securely, enabling increased services and
revenue opportunities.”
Helping Customers Shut Down Malware Attacks by Raising
the Bar on Embedded Printer Security
HP is the front-line partner to stay a step ahead of an
increasingly challenging threat landscape, delivering trusted,
resilient security that starts with endpoint devices. As the
industry leader, the company engineers the world’s most secure
printers1, that are secure by design, with powerful layers of
protection for the device, data and documents to help organizations
defend their network and company data.
At HP Reinvent, HP is launching HP Connection
Inspector, a new intelligent embedded security feature
created by HP Labs, to help printers stay one step ahead of malware
attacks with advanced self-healing capabilities. The technology is
unique in that it can inspect outbound network connections
typically abused by malware, determine what is normal and then stop
suspicious activity. If compromised, it will automatically trigger
a reboot to initiate HP Sure Start self-healing procedures, all
without IT intervention.
First in a series of new HP Labs security analytics innovations,
partners can help customers upgrade their fleet with resilient HP
Enterprise printers that feature the latest HP security
technologies such as HP Connection Inspector, available via a
FutureSmart firmware update later this year2.
Universal Business Printing with HP Roam Creates New
Service and Revenue Opportunities
The workplace today is collaborative, flexible,
project-oriented, and unbounded by time or geography. Across
businesses large and small, mobility is transforming the workplace.
Printing has not evolved to keep up with this new reality, and
today it is still too difficult to print away from your desk, while
working from other locations or from a mobile device.
HP Roam is a new universal business printing
experience that will reshape how innovative businesses print. It
enables mobile professionals to print anytime from any location and
any device, and retrieve their prints securely from a growing set
of print locations at the office, at home or at public sites. Print
jobs can be submitted to the cloud as content is being consumed or
created and picked up at the location of choice without having to
worry about device to printer compatibility or connectivity. In
addition, GPS and Bluetooth technologies allow for fast
auto-discovery of printers while authentication ensures a
protected, secure release of prints.
Key HP Roam features:
- One universal print experience – Replacing traditional drivers
and mobile apps, users can print from any of their devices (mobile
or desktop) by just selecting HP Roam instead of a specific
printer
- Personal print queue – Securely add to and store print jobs in
the cloud, retrievable at any time
- Auto-discovery – When users come within 20 feet of any HP
Roam-enabled printer (in their office or their client’s office),
the mobile app will send a notification reminder to release the
prints in their cloud queue. If away from the office, the app
will show a map with nearby public print locations including
thousands of printers at hotels, libraries and airports
- Secure release via authentication – Select the items to be
printed, verify identity using a mobile device, personal pin or ID
card to select and release the prints securely
HP Roam helps simplify the print experience for customers while
creating new service and revenue opportunities for partners.
Resellers can expand and differentiate their managed print services
to leverage the cloud, using a simple deployment that minimizes
staff training and service costs.
Offered first as a business print solution, HP Roam will be
available in spring 2018.
Enabling Paper Workflows to Move at the Speed of Digital
with HP Solutions Hub
Today HP also announced the launch of HP Solutions
Hub, a new workflow optimization platform for partners to
differentiate their services with custom workflows for
paper-intensive verticals such as healthcare, legal, and financial
services. This cloud and mobile-centric architecture includes
connectors and templates that make it easy to turn HP multifunction
printers into custom work environments, so that paper becomes a
natural extension of the digital experience.
The software development kit includes an open platform
architecture designed to scale and customize to workflows in vastly
different business environments, creating virtually unlimited
opportunities for partners to grow and differentiate their
offerings far beyond basic print services.
HP Solutions Hub allows for the creation of deeply integrated
workflows that include mobile access as well as traditional sign-in
for secure and context-sensitive experiences.
HP Solutions Hub is available in spring 2018.
Drive Higher Customer Satisfaction and Print Service
Margins with Smart Device Services 2.0
Also at HP Reinvent, the company unveiled its next generation of
Smart Device Services (SDS) 2.0, a set of cloud
tools and device-based sensing capabilities designed to
dramatically enhance the service experience. With Smart Device
Services 2.0, HP is delivering new use cases to empower partners to
achieve the industry's highest uptime and lowest service costs
including:
- Part failure prediction—Monitors device components and provides
chance-of-failure predictions to help optimize service calls and
parts planning
- Enhanced diagnostics—Provides scanner dust detection, print
engine failure sensor for core engine issues and improved problem
analysis capabilities for unresponsive devices
- Fleet optimization—Offers remote remediation actions of USB
connected devices and expanded HP fleet support
- Enhanced collection and billing—Continues improvement of data
collection agent (DCA) reliability to detect and notify when DCA or
devices go offline, and detect when a printer’s serial number is
cleared
- Device health alert—Ability to select which events trigger
real-time alerts, detect when long life consumables (LLC)’s service
counts are not reset after replacement and ‘Report A Problem App’
on the device control panel for end users to proactively
communicate with the reseller when printing problems occur
SDS 2.0 will be available in spring 2018 via existing industry
leading third party fleet management software for HP resellers.
Robust Line of Secure A3 Business Printers and
Scanners
The company has expanded its A3 portfolio,
originally announced in September 2016, with the availability of
two new platforms in a number of different configurations for both
transactional and contractual channels. The new A3 printers
and MFPs enable partners to deliver a powerful customer experience
by offering affordable color via HP’s PageWide printing technology
and maximum device uptime through SDS 2.0. The portfolio also
features enhanced security features unmatched in the marketplace
such as HP Connection Inspector, also announced today, as well as
HP Sure Start, Run-time intrusion detection and whitelisting,
making them the world’s most secure printers1. HP’s new A3 printers
and MFPs will be available through qualified channel partners, or
directly through HP. Read more here.
In addition, HP announced the launch of new workflow
scanners, including Digital Sender Flow and ScanJet
Enterprise Flow. Leveraging the same FutureSmart firmware used by
HP’s line of enterprise printers and MFPs, the new scanners come
equipped with leading extensibility, compatibility and embedded
device security.
HP also announced updates to its line of micro and
small-business printers with the introduction of new 100
and 200 series printers and MFPs for the Color LaserJet
portfolio, offering legendary quality, extraordinary value
and improved efficiency for micro- and small-businesses. Today’s
new color LaserJet Pro printers enable fastest in-class duplex
print speeds3 and fastest in-class first page out4, high-quality
prints, easy cartridge setup and printer protection through
JetIntelligence, easy mobile printing via the HP Smart App, and
enhanced security features to help protect business documents from
power on to print out. Read more here.
About HP
HP Inc. creates technology that makes life better for everyone,
everywhere. Through our portfolio of printers, PCs, mobile devices,
solutions and services, we engineer experiences that amaze. More
information about HP Inc. is available at http://www.hp.com.
- Based on HP review of 2016 published security features of
competitive in-class printers. Only HP offers a combination of
security features that can monitor to detect and automatically stop
an attack then self-validate software integrity in a reboot.
For a list of printers, visit:
www.hp.com/go/PrintersThatProtect. For more information:
www.hp.com/go/printersecurityclaims.
- HP’s most advanced embedded security features are available on
HP Enterprise-class devices with FutureSmart firmware 4.5 or above
and is based on HP review of 2016-2017 published embedded security
features of competitive in-class printers. Only HP offers a
combination of security features for integrity checking down to the
BIOS with self-healing capabilities. For a list of compatible
products, visit:
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA6-1178ENW.
For more information, visit: hp.com/go/PrintersThatProtect.
- Two-sided print speed compared with the majority of color laser
printers <$300 USD and color laser Adios <$450 USD and print
speed 0-30 ppm, based on market share of IDC CYQ1 2017 Hardcopy
Peripherals Tracker. Automatic two-sided printing speed based on
manufacturers’ published specifications as of June 12, 2017.
- FPOT comparison based on majority of manufacturers’ published
specifications for FPOT as of April 10, 2017. Includes color laser
MFPs <$450 USD and printers <$300 USD based on market share
as reported by IDC as of Q4 2016. For more information, see
hp.com/go/printer speeds.
©Copyright 2017 HP Development Company, L.P. The information
contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the
express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
Jen Baumgartner, HP Inc.jennifer.baumgartner@hp.comTom Suiter,
HP Inc.tom.suiter@hp.comwww.hp.com/go/newsroomOnline Press Kit
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